Providing Employees with High-Quality Training and Development Opportunities
Ensuring that employees have access to robust training and development is vital to employee engagement. That’s true regardless of whether employees are in the office or teleworking due to the COVID-19 pandemic. It not only signals to employees that their leaders are invested in their growth, but it equips staff to do their jobs more effectively. Unfortunately, training and development is an area where government trails the private sector. According to 2019 Best Places to Work data, just over 53% of federal employees are satisfied with the training they receive compared to 66% in the private sector. Based on our research and discussions with agency leaders, the Partnership for Public Service and Boston Consulting Group have identified actionable steps agencies can take to improve the quality of training and development.