Agency Report
Management Directorate
Best Places to Work Rank
out of 420 Agency Subcomponents
368
2019 Engagement Score
51.8
Change from 2018
-0.4
- Parent Agency
- Department of Homeland Security (Engagement Score: 52.3)
SCORES AND RANKINGS
| Rank | Change (2018‑19) |
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2007 | 2005 | 2003 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Engagement Score | 368 of 420 | -0.4 | 51.8 | 52.2 | 55.9 | 51.0 | 45.6 | 39.7 | 44.9 | 51.3 |
| Category | Rank | Change (2018‑19) |
2019 | 2018 | 2017 | 2016 | 2015 | 2014 | 2013 | 2012 | 2011 | 2010 | 2009 | 2007 | 2005 | 2003 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Effective Leadership | 298 of 413 | -0.3 | 54.9 | 55.2 | 56.7 | 54.5 | 48.6 | 43.4 | 48.1 | 53.3 | ||||||
| Effective Leadership: Empowerment | 300 of 413 | 2.1 | 47.4 | 45.3 | 47.3 | 44.1 | 39.7 | 35.0 | 37.8 | 44.5 | ||||||
| Effective Leadership: Fairness | 333 of 413 | -0.2 | 52.0 | 52.2 | 50.5 | 50.3 | 44.0 | 39.9 | 44.4 | 47.3 | ||||||
| Effective Leadership: Senior Leaders | 217 of 413 | 0.1 | 49.5 | 49.4 | 51.1 | 48.1 | 40.0 | 34.6 | 40.1 | 48.2 | ||||||
| Effective Leadership: Supervisors | 342 of 413 | -1.9 | 65.6 | 67.5 | 70.3 | 68.2 | 64.0 | 58.1 | 63.1 | 65.9 | ||||||
| Employee Skills–Mission Match | 385 of 415 | -0.2 | 72.8 | 73.0 | 74.2 | 72.0 | 69.9 | 64.4 | 66.9 | 71.4 | ||||||
| Pay | 211 of 415 | -1.5 | 64.2 | 65.7 | 66.3 | 61.4 | 57.7 | 54.4 | 54.1 | 60.4 | ||||||
| Strategic Management | 293 of 414 | 1.6 | 57.2 | 55.6 | 52.6 | 48.8 | 46.5 | 44.0 | 47.3 | 54.5 | ||||||
| Teamwork | 312 of 414 | 0.9 | 66.9 | 66.0 | 67.1 | 65.7 | 61.4 | 58.0 | 58.9 | 65.2 | ||||||
| Innovation | 226 of 414 | 1.0 | 66.4 | 65.4 | 67.1 | 63.3 | 60.8 | 55.2 | 59.0 | 63.3 | ||||||
| Training and Development | 284 of 415 | 1.2 | 59.5 | 58.3 | 61.9 | 58.7 | 54.5 | 48.9 | 51.6 | 57.1 | ||||||
| Work–Life Balance | 322 of 414 | 1.9 | 58.0 | 56.1 | 57.4 | 55.7 | 53.2 | 51.7 | 53.4 | 58.4 | ||||||
| Support for Diversity | 340 of 414 | -1.1 | 55.9 | 57.0 | 59.4 | 56.9 | 52.4 | 47.9 | 52.1 | 55.3 | ||||||
| Performance-Based Rewards and Advancement | 289 of 413 | 0.5 | 47.5 | 47.0 | 49.1 | 44.8 | 41.4 | 36.6 | 38.9 | 44.3 |
Quartile Key
| Lower Quartile (0–25%) | Below Median (25–50%) | Above Median (50–75%) | Upper Quartile (75–100%) |
TREND GRAPHS
Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.