Agency Report

Immigration and Customs Enforcement

Best Places to Work Rank
out of 415 Agency Subcomponents

2018 Engagement Score
58.5

Change from 2017
1.8

Mission

To protect America from the cross-border crime and illegal immigration that threaten national security and public safety.

	Rank	Change (2017‑18)	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	303 of 415	1.8	58.5	56.7	45.2	34.0	35.8	41.4	46.3	52.5	54.7	54.5	46.7	49.7

Category	Rank	Change (2017‑18)	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005
Effective Leadership	345 of 408	1.7	51.2	49.5	42.9	36.0	36.9	40.6	42.8	46.6	46.5	46.0	42.1	43.2
Effective Leadership: Empowerment	350 of 408	2.2	42.8	40.6	33.3	26.1	26.6	30.8	32.6	38.4	41.0	40.4	37.3	37.6
Effective Leadership: Fairness	345 of 408	2.4	49.9	47.5	41.2	34.1	37.3	38.7	40.7	46.1	44.4	41.8	39.1	40.5
Effective Leadership: Senior Leaders	319 of 408	1.3	42.1	40.8	31.4	23.9	24.8	31.3	34.1	38.1	40.4	38.5	33.2	36.0
Effective Leadership: Supervisors	345 of 408	1.4	65.1	63.7	60.1	54.0	53.8	55.7	57.6	59.6	56.3	58.5	54.8	54.7
Employee Skills–Mission Match	365 of 410	0.6	73.3	72.7	64.0	57.1	56.3	61.8	65.2	69.1	69.1	71.7	69.0	69.1
Pay	125 of 410	0.9	68.5	67.6	64.0	52.8	52.2	54.0	59.0	54.2	62.0	68.5	62.8
Strategic Management	368 of 409	4.3	52.6	48.3	42.0	35.6	36.7	41.5	44.6	48.6	52.0	50.1	45.2	46.1
Teamwork	363 of 409	1.2	63.4	62.2	57.9	52.4	52.9	55.0	56.5	58.2	61.2	66.6	63.9	65.6
Innovation	386 of 409	0.4	56.7	56.3	50.5	45.0	45.2	49.3	50.9	55.5	55.3
Training and Development	383 of 410	1.0	50.9	49.9	44.3	35.9	36.0	40.4	43.3	48.3	49.1	50.3	43.4	46.5
Work–Life Balance	359 of 409	-0.9	55.3	56.2	55.0	51.1	50.5	52.0	53.1	54.1	55.0	56.5	52.3	52.7
Support for Diversity	376 of 409	1.0	53.3	52.3	45.7	39.8	40.6	42.8	44.5	48.3	50.5	54.5	48.6	50.4
Performance-Based Rewards and Advancement	372 of 408	1.4	41.4	40.0	34.8	29.3	29.1	32.6	34.7	39.0	39.9	39.8	31.5	34.8

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.