Agency Report

U.S. Marshals Service

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
69.5

Change from 2018
1.5

Mission

To protect, defend and enforce the American justice system.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	118 of 420	1.5	69.5	68.0	67.6	69.4	68.1	65.1	66.1	66.9	73.0	72.1	67.9	65.6	61.0	46.3

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Effective Leadership	162 of 413	2.8	61.3	58.5	56.7	55.8	54.1	50.9	51.8	52.3	58.6	56.5	53.0	48.9	47.5	36.9
Effective Leadership: Empowerment	129 of 413	3.7	56.2	52.5	51.7	51.6	49.8	45.0	44.8	46.9	54.6	53.2	48.6	43.3	42.3	32.5
Effective Leadership: Fairness	226 of 413	3.5	58.8	55.3	53.8	52.5	49.5	50.1	50.5	50.0	54.6	50.7	45.8	43.8	46.3	35.2
Effective Leadership: Senior Leaders	155 of 413	2.8	54.6	51.8	50.3	49.2	47.4	43.4	47.2	46.5	54.3	52.6	49.9	48.0	37.2	25.4
Effective Leadership: Supervisors	196 of 413	2.0	71.7	69.7	67.1	66.0	65.4	61.8	60.5	62.0	66.7	64.9	61.9	55.2	61.0	51.6
Employee Skills–Mission Match	177 of 415	1.9	79.6	77.7	76.8	77.5	76.6	75.6	75.2	77.3	80.4	79.3	79.7	76.7	76.5	73.4
Pay	182 of 415	-2.8	65.7	68.5	66.6	69.7	68.5	65.8	62.4	61.4	63.9	67.6	63.6	61.5
Strategic Management	182 of 414	2.6	61.7	59.1	55.5	57.0	55.2	52.2	52.5	53.4	58.6	56.4	56.3	51.8	52.2	49.6
Teamwork	245 of 414	2.6	70.2	67.6	66.0	65.3	64.2	61.5	61.0	61.4	65.8	63.7	68.9	66.0	68.3	62.4
Innovation	223 of 414	2.8	66.5	63.7	62.9	62.8	61.6	58.1	58.3	60.2	64.7	62.2
Training and Development	163 of 415	3.5	65.8	62.3	62.0	61.7	59.2	52.5	52.6	55.7	59.1	58.3	56.4	48.3	53.6	41.4
Work–Life Balance	207 of 414	2.1	64.3	62.2	65.4	66.4	65.8	62.6	60.0	63.8	63.2	61.0	58.6	55.4	58.5	53.7
Support for Diversity	215 of 414	1.4	61.8	60.4	60.1	58.2	57.5	55.6	53.1	53.6	60.1	56.6	58.1	52.5	54.9	53.3
Performance-Based Rewards and Advancement	178 of 413	3.1	52.3	49.2	46.8	46.5	45.7	41.5	42.0	43.0	50.7	47.4	44.0	37.8	39.2	33.1

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.