Best Places to Work Agency Rankings

The overall rankings are determined by the Best Places to Work employee engagement score.

The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

  • I recommend my organization as a good place to work. (Q. 40)
  • Considering everything, how satisfied are you with your job? (Q. 69)
  • Considering everything, how satisfied are you with your organization? (Q. 71)

Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2018 2017 Change (2017‑18)
1 National Aeronautics and Space Administration 81.2 80.9 0.3 
2 Department of Health and Human Services 70.9 70.4 0.5 
3 Department of Commerce 70.3 69.2 1.1 
4 Department of Transportation 67.7 67.6 0.1 
5 Intelligence Community 66.3 66.6 -0.3 
6 Department of Veterans Affairs 64.2
7 Department of the Navy 63.2 63.8 -0.6 
7 Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities 63.2 61.1 2.1 
9 Department of the Interior 62.8 63.9 -1.1 
10 Department of Justice 62.6 63.7 -1.1 
11 Department of the Army 62.4 62.4 0.0 
12 Social Security Administration 61.9 63.0 -1.1 
13 Department of the Treasury 61.3 61.6 -0.3 
14 Department of State 60.7 64.0 -3.3 
15 Department of the Air Force 60.4 60.7 -0.3 
16 Department of Agriculture 59.0 65.9 -6.9 
17 Department of Homeland Security 53.1 52.0 1.1 
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

No DataNo Change

The federal survey and the Best Places to Work rankings separate the different components of the Department of Defense. They are the Department of the Air Force; Department of the Army; Department of the Navy; and the combined units comprising the Office of the Secretary of Defense, Joint Staff, Defense Agencies and Department of Defense Field Activities. The 2018 Best Places to Work engagement score for the entire Department of Defense is 62.3, marking no change from 2017.

For the first time since the launch of the Best Places to Work rankings in 2003, the Department of Veterans Affairs did not participate in the 2018 Federal Employee Viewpoint Survey and instead decided to administer its own internal survey. Since the VA’s survey included the three questions needed to calculate an agency’s Best Places to Work employee engagement score, the department is included in our rankings. However, because the surveys the VA took in 2017 and 2018 are different, we are not reporting a point change for the department or its subcomponents.