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Deputy Commissioner for Operations

Parent Agency
Social Security Administration
Mission: To direct and manage headquarters and geographically dispersed operations installations; to oversee regional operating program, technical, assessment and program management activities; to direct studies and actions to improve the operational effectiveness and efficiency of its components; to promote systems and operational integration and defines user needs in the strategic planning process; to determine automation support needs for Operations components; to oversee the coordination and implementation of SSA’s policies for the electronic delivery of Agency services to the public.
Website: https://www.ssa.gov/org/orgDCO.htm
Best Places to Work Rank
421
out of 432 subcomponent agencies
2022 Engagement and Satisfaction Score
50.5

Scores and Rankings

Overall Engagement and Satisfaction Score

The overall rankings are determined by the Best Places to Work employee engagement and satisfaction scores, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

• I recommend my organization as a good place to work. (Q. 43)
• Considering everything, how satisfied are you with your job? (Q. 68)
• Considering everything, how satisfied are you with your organization? (Q. 70)

Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Scores by Category

Please note: Scores and rankings for some agencies and subcomponents in the DEIA workplace categories were updated on May 24, 2023 to address a previous error in calculations. The Best Places to Work government-wide index score, as well as agencies’ respective index scores and rankings remain unchanged. The data and rankings for the other 11 workplace categories also remain unchanged.
Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Trend Graphs

Engagement and Satisfaction Score Trend

Trends by Category

Workforce Size and Demographics

Workforce Size

Sex Demographics

Race/Ethnicity Demographics