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Social Security Administration

Mission
To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
http://www.ssa.gov/
Best Places to Work Rank
15
out of 17 large agencies
2020 Engagement Score
64.5
Government-wide Score: 69.0
Rank* Subcomponent 2020 Engagement Score
*2020 Rank is out of 411 Agency Subcomponents

Scores and Rankings

Note about 2020 data
In 2020, the Partnership changed how it calculates the percentage of positive responses to the FEVS questions. Therefore, the 2020 scores should not be compared to scores from previous years. For more information, see the Methodology section.

Overall Engagement Score

The overall rankings are determined by the Best Places to Work employee engagement score, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)

Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Scores by Category

Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Trend Graphs

Engagement Score Trend

Trends by Category

Workforce Size and Demographics

Workforce Size

Gender Demographics

Race/Ethnicity Demographics