To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
In 2020, the Partnership changed how it calculates the percentage of positive responses to the FEVS questions. Therefore, the 2020 scores should not be compared to scores from previous years. For more information, see the Methodology section.
Overall Engagement Score
The overall rankings are determined by the Best Places to Work employee engagement score, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.
• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)
Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)
Scores by Category
Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)
Trend Graphs
Engagement Score Trend
Trends by Category
Workforce Size and Demographics
Workforce Size
Sex Demographics
Race/Ethnicity Demographics
The Best Places to Work rankings are produced by the Partnership for Public Service and Boston Consulting Group.
