General Services Administration
2
out of 26 midsize agencies

General Services Administration

Mission: To deliver the best customer experience and value in real estate, acquisition, and technology services to the government and the American people.
Rank* Subcomponent 2023 Engagement Score

Scores and Rankings

Overall Engagement and Satisfaction Score

The overall rankings are determined by the Best Places to Work employee engagement and satisfaction scores, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

  • I recommend my organization as a good place to work. (Q. 46)   
  • Considering everything, how satisfied are you with your job? (Q. 70)   
  • Considering everything, how satisfied are you with your organization? (Q. 72) 
Quartile Key
Upper Quartile (75-100%)
Above Median (50-75%)
Below Median (25-50%)
Lower Quartile (0-25%)

Effective Leadership


Diversity, Equity, Inclusion and Accessibility


Additional Categories


Quartile Key
Upper Quartile (75-100%)
Above Median (50-75%)
Below Median (25-50%)
Lower Quartile (0-25%)
Looking for Historical Data?
Engagement and Satisfaction Scores and category scores for all years are available at the link below.

Trend Graphs

Engagement and Satisfaction Score Trend


Workforce Size and Demographics

Workforce Size

Sex Demographics

Race/Ethnicity Demographics