Agency Report

Healthcare and Insurance

Best Places to Work Rank
out of 415 Agency Subcomponents

  228  

2018 Engagement Score
63.0

Change from 2017
-9.6 


Parent Agency
Office of Personnel Management (Engagement Score: 65.2)
Mission
To provide for the government-wide administration of health benefits and insurance programs and services for federal employees, retirees and their families through the Federal Employees Health Benefits Program, and to implement and oversee the Multi-State Plan Program.
Website
https://www.opm.gov/about-us/our-people-organization/program-divisions/healthcare-and-insurance-services/

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 228 of 415 -9.6  63.0 72.6 62.3 65.4 69.5 71.3
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 191  of 408 -7.7  59.7 67.4 60.9 60.4 67.1 65.7
Effective Leadership: Empowerment 93  of 408 4.0  58.2 54.2 53.6 52.7 59.1 61.7
Effective Leadership: Fairness 275  of 408 -3.3  55.2 58.5 49.6 54.7 53.4 47.7
Effective Leadership: Senior Leaders 140  of 408 -9.9  55.7 65.6 56.7 54.1 68.6 62.7
Effective Leadership: Supervisors 306  of 408 -13.5  66.7 80.2 74.3 73.3 76.4 79.8
Employee Skills–Mission Match 192  of 410 3.1  78.8 75.7 76.9 76.3 78.2 80.3
Pay 324  of 410 -13.8  58.0 71.8 62.8 57.3 61.7 61.7
Strategic Management 190  of 409 3.1  60.7 57.6 57.3 57.2 62.0 65.9
Teamwork 150  of 409 -6.1  72.7 78.8 69.1 71.6 74.5 76.0
Innovation 181  of 409 -1.2  67.3 68.5 66.7 64.4 68.5 73.5
Training and Development 220  of 410 -1.9  61.9 63.8 63.1 59.2 59.4 63.2
Work–Life Balance 184  of 409 0.2  65.2 65.0 57.5 57.3 62.9 67.6
Support for Diversity 269  of 409 -10.5  59.3 69.8 52.8 57.7 65.7 64.9
Performance-Based Rewards and Advancement 290  of 408 -5.8  46.7 52.5 50.8 46.0 50.4 56.8
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)