Agency Report

General Services Administration

Best Places to Work Rank
out of 27 Midsize Agencies

  10  

2018 Engagement Score
74.5

Change from 2017
0.8 


Mission
To deliver value and savings in real estate, acquisition, technology, and other mission-support services across government.
Website
https://www.gsa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 10 of 27 0.8  74.5 73.7 68.4 64.0 62.8 63.5 67.4 68.7 69.8 67.5 65.7 69.6 65.5
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 7  of 25 0.4  67.5 67.1 62.2 58.2 57.0 57.8 57.5 59.5 59.2 56.7 56.2 59.0 56.1
Effective Leadership: Empowerment 7  of 25 0.6  60.5 59.9 54.4 49.9 48.7 50.3 53.1 53.3 56.0 55.0 55.2 57.8 55.8
Effective Leadership: Fairness 7  of 25 -1.0  64.4 65.4 61.7 57.6 56.8 56.2 54.9 56.2 55.2 51.3 48.8 50.1 48.2
Effective Leadership: Senior Leaders 8  of 25 0.1  60.9 60.8 54.3 48.7 48.1 50.6 51.1 55.1 55.2 51.3 50.1 54.7 50.8
Effective Leadership: Supervisors 4  of 25 0.9  78.9 78.0 74.2 72.0 70.3 69.4 67.3 68.8 66.8 65.6 66.6 68.4 65.4
Employee Skills–Mission Match 12  of 25 0.6  80.4 79.8 77.1 74.7 74.1 75.6 78.3 77.9 78.4 78.0 77.7 79.3 79.1
Pay 5  of 24 -0.3  70.1 70.4 66.4 63.8 62.2 60.3 63.5 66.8 74.7 66.6 69.6
Strategic Management 8  of 25 2.4  67.4 65.0 61.4 58.0 56.7 56.8 60.4 60.9 62.3 61.1 60.9 64.3 62.9
Teamwork 4  of 25 0.8  78.6 77.8 73.8 71.4 71.1 71.2 70.7 70.4 70.2 73.4 74.3 76.9 72.3
Innovation 6  of 25 0.5  71.7 71.2 67.6 64.0 62.9 63.8 67.1 68.5 68.3
Training and Development 8  of 25 -0.4  70.4 70.8 67.3 64.1 59.3 58.1 64.2 64.6 67.6 67.4 66.1 68.3 65.0
Work–Life Balance 8  of 25 -0.7  69.8 70.5 67.0 65.1 63.8 64.6 67.7 67.4 67.8 67.0 67.9 71.0 70.6
Support for Diversity 11  of 26 -0.4  67.6 68.0 62.9 59.1 58.6 58.4 58.5 59.9 60.7 62.7 60.7 62.6 61.0
Performance-Based Rewards and Advancement 5  of 25 1.5  57.6 56.1 51.8 47.0 44.8 44.6 48.4 50.5 52.6 49.0 46.7 52.3 52.0
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
688 ( 6.2% )

Average joined (2013-2017)
674

Workforce with less than three years of service
9.7%

Employees left (2017)
760 ( 6.8% )

Average left (2013-2017)
896


Gender Demographics


Race/Ethnicity Demographics