Agency Report

Federal Student Aid

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
44.4

Change from 2018
-2.5

Mission

To Fund America’s Future, One Student at a Time.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	399 of 420	-2.5	44.4	46.9	65.2	63.0	63.4	63.3	56.3	56.0	54.8	52.8	51.5	48.3	56.1	59.5

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Effective Leadership	383 of 413	-1.8	47.0	48.8	59.2	57.7	56.9	57.7	53.9	53.6	50.9	47.7	43.9	43.0	47.9	50.1
Effective Leadership: Empowerment	389 of 413	-3.6	35.8	39.4	51.2	50.2	48.5	49.1	44.6	45.5	42.1	42.4	42.7	39.4	47.4	48.1
Effective Leadership: Fairness	368 of 413	0.9	48.3	47.4	57.3	56.7	55.7	58.5	55.2	52.5	48.9	46.8	41.6	35.1	38.0	44.7
Effective Leadership: Senior Leaders	383 of 413	-1.4	33.6	35.0	51.9	51.9	51.5	51.9	46.2	45.5	44.4	40.2	31.2	34.5	40.5	43.9
Effective Leadership: Supervisors	349 of 413	-2.6	65.3	67.9	71.6	67.6	66.9	67.3	65.5	66.2	62.7	58.4	58.3	57.3	60.6	60.1
Employee Skills–Mission Match	385 of 415	1.0	72.8	71.8	76.9	76.6	77.2	75.4	72.8	71.4	72.8	70.7	70.6	71.7	74.2	75.7
Pay	271 of 415	1.4	61.6	60.2	67.9	65.4	66.9	62.7	59.5	64.0	61.4	69.5	67.0	60.8
Strategic Management	400 of 414	-1.3	47.3	48.6	56.2	56.0	56.6	56.0	52.0	53.2	53.6	47.2	51.0	47.7	50.9	54.1
Teamwork	390 of 414	-2.6	61.2	63.8	69.8	67.4	68.4	66.6	62.3	65.4	63.3	59.3	69.1	65.9	67.2	69.8
Innovation	357 of 414	0.1	59.7	59.6	65.3	64.3	66.6	66.2	61.4	61.1	61.4	58.3
Training and Development	391 of 415	-1.4	50.4	51.8	58.8	59.9	60.6	59.8	53.9	54.0	53.0	53.5	57.8	54.6	58.1	55.3
Work–Life Balance	377 of 414	-3.8	53.6	57.4	64.9	64.6	64.0	63.9	59.0	60.2	60.6	59.4	59.8	58.3	62.0	66.6
Support for Diversity	391 of 414	-3.5	51.4	54.9	63.5	60.4	59.1	61.4	56.8	57.4	55.1	49.2	55.4	50.6	50.8	57.6
Performance-Based Rewards and Advancement	391 of 413	0.5	38.5	38.0	47.5	46.1	46.1	47.2	41.0	41.2	42.0	38.8	35.1	33.6	43.5	44.4

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.