To effectively deliver administrative support and customer service nationwide to assist HUD employees in fulfilling the Department's mission to build a stronger HUD, to help secure quality housing, end homelessness, strengthen communities in this century of cities, and to level the playing field for all Americans and address climate change.
In 2020, the Partnership changed how it calculates the percentage of positive responses to the FEVS questions. Therefore, the 2020 scores should not be compared to scores from previous years. For more information, see the Methodology section.
Overall Engagement Score
The overall rankings are determined by the Best Places to Work employee engagement score, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.
• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)
Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)
Scores by Category
Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)
Trend Graphs
Engagement Score Trend
Trends by Category
Workforce Size and Demographics
Workforce Size
Gender Demographics
Race/Ethnicity Demographics
The Best Places to Work rankings are produced by the Partnership for Public Service and Boston Consulting Group.
