Data Analysis and Uncovering the Employee Voice

While annual staff surveys provide leaders with a wealth of knowledge about their employees’ concerns, they offer little guidance for addressing them. The Partnership has over 20 years of experience analyzing satisfaction surveys as part of our Best Places to Work in the Federal Government® rankings and can deploy similar quantitative data collection processes for your state or local government civil servants. We have also worked with departments and offices across government to collect qualitative data through focus groups, pulse surveys, and interviews to better understand employee perspectives and requests. Our quantitative and qualitative data analysis services include:

• Developing, administering and analyzing staff surveys.
• Existing staff survey thematic and trend analysis.
• Focus groups.
• Pulse surveys.
• Individual interviews.

We will work with your team to identify the appropriate methodology to ensure employees may provide input.

Developing Leadership Priorities 

Leaders play an essential role in identifying workforce priorities and designing organization-wide plans to address persistent engagement issues. Without executive leadership paving the way, cultural change is impossible. Our team convenes government leaders for tailored workshops to create a group commitment for solving the challenges your workforce faces. During the workshop, we will relay themes from our data analysis and work with your executive team to develop an organization-wide engagement strategy to:

• Identify priorities and goals.
• Collectively develop meaningful solutions to address consistent engagement issues.
• Establish norms and accountability mechanisms to ensure plans are implemented.

Our programming also includes collecting insights from your workshop and developing a concrete action plan to address your organization’s engagement challenges.

Creating Action Plans

While your executive team develops an organization-wide strategy, each individual unit needs to focus on the unique challenges facing their teams. The Partnership will convene a combination of leaders, supervisors and employees to create engagement action plans that address team or office-specific goals. Our workshop content is driven by leadership priorities while also allowing individual units the flexibility to address specific challenges.

These workshops convene individual units to develop their action plans through:

• Consensus-building on priority areas using quantitative and qualitative data.
• Uncovering the root causes of the challenges found at specific levels of the organization.
• Creating clear outcomes and brainstorming key activities to integrate into office-level action plans.

We also offer brief consultation sessions to help teams with more established plans refine and finalize them.

Consulting and Implementation 

Understanding the data and building action plans are only the first steps. Departments must establish a strong infrastructure to implement and sustain their plans. Our services include supporting you in developing communications and evaluation plans to ensure your employees are aware of the impact of your initiatives.

We also help you build cohorts of employees called Engagement Ambassadors to carry out your engagement strategy over the long term. These individuals are essential for ensuring that each team implements their action plans and manages change in a way that guarantees sustainable success long after our services end.