Profiles in Improvement 2023 saw widespread improvements across government in employee engagement and satisfaction. We found that a top factor influencing engagement and satisfaction was employees having a strong connection to their agency’s mission. Recognition and work-life balance also influence employee engagement and satisfaction but showed a larger influence on other important aspects of the employee experience such as an employee’s decision to continue working in government and their perceptions of leadership. We talked to a subset of agencies that improved their scores or ranking in these categories in order to identify best practices, new ideas and strategies for success. Although these agencies represent a small fraction of those that improved, others can apply these successes to create a better employee experience. Mission Match The Mission Match category measures whether employees identify with the mission of their organization, believe their work is important and appreciated and feel a sense of accomplishment from performing their job. Read more Recognition The Recognition category measures the extent to which employees feel they are recognized for their performance and innovative contributions to the workplace. Read more Work-Life Balance The Work-Life Balance category measures the extent to which employees consider their workloads to be reasonable, and that their peers and leaders support a balance between work and life responsibilities. Read more Acknowledgements The Partnership would like to thank teams from the following agencies for their contributions to these profiles: Department of the Air Force Department of the Army Department of Defense Defense Technical Information Center Department of Homeland Security The Intelligence Community Federal Energy Regulatory Commission AmeriCorps Railroad Retirement Board
