Save as PDF

Agency Report
Social Security Administration

Mission: To deliver Social Security services that meet the changing needs of the public. To assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.

http://www.ssa.gov/

Scores and Rankings

• 2012
• Previous Years

	Score	Rank of 19
Index Score	66.4	6
Scores by Category	Score	Rank (out of varied totals)
Effective Leadership	54.7	9 of 19
Effective Leadership - Empowerment	45.2	15 of 19
Effective Leadership - Fairness	55.0	8 of 19
Effective Leadership - Senior Leaders	52.4	4 of 19
Effective Leadership - Supervisors	61.8	16 of 19
Employee Skills/Mission Match	79.2	3 of 19
Pay	61.0	7 of 19
Strategic Management	58.9	5 of 19
Teamwork	68.6	5 of 19
Training and Development	62.5	4 of 19
Work/Life Balance	60.9	12 of 19
Support for Diversity	56.9	9 of 19
Performance Based Rewards and Advancement	44.3	13 of 19
Alternative Work and Employee Support Programs	73.9	11 of 18
Index Scores by Demographic	Score	Rank (out of varied totals)
Female	69.9	5 of 18
Male	68.6	6 of 18
40 and over	68.8	5 of 18
Under 40	71.2	6 of 18
American Indian or Native American	68.7	2 of 18
Asian	72.3	6 of 18
Black or African-American	69.7	3 of 18
Hispanic or Latino	73.0	2 of 18
Multi-racial	62.5	3 of 18
Native Hawaiian or Other Pacific Islander	73.6	3 of 16
White	69.0	6 of 18
Employees with Disabilities	61.8	3 of 18
Veterans	67.6	4 of 18
Senior Executive Service (SES)	80.8	12 of 18

	2011	2010	2009	2007	2005	2003
Index Score	70.1	71.6	67.0	66.5	60.6	61.7
Scores by Category	2011	2010	2009	2007	2005	2003
Effective Leadership	58.3	56.3	53.5	53.2	48.6	47.4
Effective Leadership - Empowerment	49.8	48.0	46.5	43.7	39.3	39.9
Effective Leadership - Fairness	55.8	55.0	49.0	48.4	46.3	47.4
Effective Leadership - Senior Leaders	57.4	55.8	52.4	51.5	47.2	45.1
Effective Leadership - Supervisors	64.6	61.8	60.4	62.1	55.8	53.6
Employee Skills/Mission Match	82.0	81.3	81.1	80.0	76.4	79.0
Pay	64.5	72.1	69.1	67.1
Strategic Management	62.7	62.1	60.7	60.1	55.9	56.0
Teamwork	71.4	69.9	74.2	74.5	71.2	68.1
Training and Development	64.9	63.3	61.4	61.3	57.4	55.8
Work/Life Balance	62.1	61.7	59.5	62.5	55.8	56.4
Support for Diversity	60.5	60.4	60.7	57.0	57.1	60.4
Performance Based Rewards and Advancement	48.9	48.1	48.1	47.1	43.3	42.1
Alternative Work and Employee Support Programs	78.6
Index Scores by Demographic	2011	2010	2009	2007	2005	2003
Female	74.7	73.5	67.4
Male	71.5	73.7	66.1
40 and over	72.7	71.3	65.2
Under 40	76.1	79.7	72.0
American Indian or Native American	72.2	56.9	80.7
Asian	76.9	74.7	69.2
Black or African-American	74.2	73.6	67.0
Hispanic or Latino	79.3	82.9	75.3
Multi-racial	66.4	71.7	64.1
Native Hawaiian or Other Pacific Islander
White	72.5	71.5	66.6
Employees with Disabilities
Veterans
Senior Executive Service (SES)

Workforce Size and Trends

Number of Employees in 2001:  60,916

Number of Employees in 2002:  61,072

Number of Employees in 2003:  61,685

Number of Employees in 2004:  62,171

Number of Employees in 2005:  62,684

Number of Employees in 2006:  61,413

Number of Employees in 2007:  60,022

Number of Employees in 2008:  61,487

Number of Employees in 2009:  64,696

Number of Employees in 2010:  66,666

Number of Employees in 2011:  64,539

Employees joined (2011):  614

Percentage joined (2011):  1.00%

Average joined (2005-2011):  4,156

Employees left (2011):  3,944

Percentage left (2011):  6.10%

Average left (2005-2011):  3,816

Rookie ratio (percentage of workforce with less than three years of service):  14.70%

Demographics source: FedScope, U.S. Office of Personnel Management