Agency Report

Social Security Administration


Mission
To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
Website
http://www.ssa.gov/

Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

SCORES AND RANKINGS

Click on the links below to view the overall, category or demographic rankings by agency. Click on the column headings of the category and demographic tables to sort by rank, change or score.

  2014 Rank Change from 2013 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 6 of 19 0.20  63.2 63.0 66.4 70.1 71.6 67.0 66.5 60.6 61.7
Scores by Category 2014 Rank Change from 2013 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 12 of 19 0.00  52.1 52.1 54.7 58.3 56.3 53.5 53.2 48.6 47.4
Effective Leadership: Empowerment 14 of 19 0.20  42.2 42.0 45.2 49.8 48.0 46.5 43.7 39.3 39.9
Effective Leadership: Fairness 9 of 19 2.10  54.8 52.7 55.0 55.8 55.0 49.0 48.4 46.3 47.4
Effective Leadership: Senior Leaders 8 of 19 -2.40  46.2 48.6 52.4 57.4 55.8 52.4 51.5 47.2 45.1
Effective Leadership: Supervisors 16 of 19 1.30  61.6 60.3 61.8 64.6 61.8 60.4 62.1 55.8 53.6
Employee Skills–Mission Match 6 of 19 -0.80  76.8 77.6 79.2 82.0 81.3 81.1 80.0 76.4 79.0
Pay 5 of 19 5.30  60.5 55.2 61.0 64.5 72.1 69.1 67.1
Strategic Management 7 of 19 0.30  54.8 54.5 58.9 62.7 62.1 60.7 60.1 55.9 56.0
Teamwork 7 of 19 0.10  66.3 66.2 68.6 71.4 69.9 74.2 74.5 71.2 68.1
Innovation 14 of 18 -0.30  58.1 58.4 61.6 65.4 64.3
Training and Development 5 of 19 0.80  60.6 59.8 62.5 64.9 63.3 61.4 61.3 57.4 55.8
Work–Life Balance 11 of 19 1.20  59.3 58.1 60.9 62.1 61.7 59.5 62.5 55.8 56.4
Support for Diversity 8 of 19 2.90  57.7 54.8 56.9 60.5 60.4 60.7 57.0 57.1 60.4
Performance-Based Rewards and Advancement 15 of 19 0.00  40.3 40.3 44.3 48.9 48.1 48.1 47.1 43.3 42.1
Index Scores by Demographic 2014 Rank Change from 2013 2014 2013 2012 2011 2010 2009 2007 2005 2003
Female 4 of 18 1.00  67.5 66.5 69.9 74.7 73.5 67.4
Male 6 of 18 -2.30  63.2 65.5 68.6 71.5 73.7 66.1
40 and over 5 of 18 -2.50  63.7 66.2 68.8 72.7 71.3 65.2
Under 40 6 of 18 -4.40  62.0 66.4 71.2 76.1 79.7 72.0
American Indian or Native American 7 of 16 0.00  55.6 68.7 72.2 56.9 80.7
Asian 11 of 18 -4.30  64.9 69.2 72.3 76.9 74.7 69.2
Black or African-American 5 of 18 -0.10  67.7 67.8 69.7 74.2 73.6 67.0
Hispanic or Latino 4 of 18 2.60  69.3 66.7 73.0 79.3 82.9 75.3
Multi-racial 3 of 18 2.80  61.3 58.5 62.5 66.4 71.7 64.1
Native Hawaiian or Other Pacific Islander 4 of 16 -0.20  62.2 62.4 73.6
White 6 of 18 0.20  66.5 66.3 69.0 72.5 71.5 66.6
Employees with Disabilities 3 of 18 2.60  60.3 57.7 61.8
Veterans 6 of 18 -1.30  61.4 62.7 67.6
Senior Executive Service (SES) 16 of 18 -4.40  76.6 81.0 80.8

SCORE TREND GRAPHS

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.

Index Scores

Effective Leadership

Employee Skills–Mission Match

Pay

Strategic Management

Teamwork

Innovation

Training and Development

Work–Life Balance

Support for Diversity

Performance-Based Rewards and Advancement

Index Scores by Age

Index Scores by Gender

Index Scores by Race/Ethnicity


WORKFORCE SIZE AND DEMOGRAPHICS

Click on the graph legends to highlight selected data series. Hover over the graphs to view data.
Demographics source: FedScope, U.S. Office of Personnel Management

Number of Employees

Employees joined (2013):  108 ( 0.20% )

Average joined (2008-2013):  2,712

Rookie ratio (workforce with less than three years of service):  3.60%

Employees left (2013):  3,379 ( 5.70% )

Average left (2008-2013):  3,573


Gender Demographics

Race and Ethnicity Demographics

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