Agency Report

Social Security Administration

Best Places to Work Rank
out of 18 Large Agencies

  12  

2017 Index Score
63.0

Change from 2016
-0.1 


Mission
To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
Website
http://www.ssa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2016‑17)
2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 12 of 18 -0.1  63.0 63.1 66.0 63.2 63.0 66.4 70.1 71.6 67.0 66.5 60.6 61.7
Category Rank Change
(2016‑17)
2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 16  of 18 -0.4  52.7 53.1 54.1 52.1 52.1 54.7 58.3 56.3 53.5 53.2 48.6 47.4
Effective Leadership: Empowerment 16  of 18 -0.7  42.5 43.2 44.4 42.2 42.0 45.2 49.8 48.0 46.5 43.7 39.3 39.9
Effective Leadership: Fairness 15  of 18 0.4  56.4 56.0 55.6 54.8 52.7 55.0 55.8 55.0 49.0 48.4 46.3 47.4
Effective Leadership: Senior Leaders 13  of 18 -1.2  46.5 47.7 49.4 46.2 48.6 52.4 57.4 55.8 52.4 51.5 47.2 45.1
Effective Leadership: Supervisors 16  of 18 0.4  62.3 61.9 62.9 61.6 60.3 61.8 64.6 61.8 60.4 62.1 55.8 53.6
Employee Skills–Mission Match 10  of 18 0.5  78.0 77.5 78.5 76.8 77.6 79.2 82.0 81.3 81.1 80.0 76.4 79.0
Pay 9  of 18 2.7  60.9 58.2 61.7 60.5 55.2 61.0 64.5 72.1 69.1 67.1
Strategic Management 12  of 18 -1.0  54.5 55.5 57.0 54.8 54.5 58.9 62.7 62.1 60.7 60.1 55.9 56.0
Teamwork 13  of 18 -0.7  66.3 67.0 67.9 66.3 66.2 68.6 71.4 69.9 74.2 74.5 71.2 68.1
Innovation 16  of 18 0.0  60.0 60.0 61.0 58.1 58.4 61.6 65.4 64.3
Training and Development 13  of 18 0.1  59.8 59.7 61.4 60.6 59.8 62.5 64.9 63.3 61.4 61.3 57.4 55.8
Work–Life Balance 15  of 18 0.6  59.2 58.6 61.2 59.3 58.1 60.9 62.1 61.7 59.5 62.5 55.8 56.4
Support for Diversity 15  of 18 -0.6  58.8 59.4 58.9 57.7 54.8 56.9 60.5 60.4 60.7 57.0 57.1 60.4
Performance-Based Rewards and Advancement 16  of 18 -0.3  42.9 43.2 44.5 40.3 40.3 44.3 48.9 48.1 48.1 47.1 43.3 42.1
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2016)
2,758 ( 4.4% )

Average joined (2010-2016)
2,810

Workforce with less than three years of service
12.3%

Employees left (2016)
4,057 ( 6.5% )

Average left (2010-2016)
3,748


Gender Demographics


Race/Ethnicity Demographics