Agency Report

Social Security Administration

Best Places to Work Rank
out of 18 Large Agencies

  9  

2016 Index Score
63.1

Change from 2015
-2.9 


Mission
To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
Website
http://www.ssa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 9 of 18 -2.9  63.1 66.0 63.2 63.0 66.4 70.1 71.6 67.0 66.5 60.6 61.7
Category Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 14 of 18 -1.0  53.1 54.1 52.1 52.1 54.7 58.3 56.3 53.5 53.2 48.6 47.4
Effective Leadership: Empowerment 15 of 18 -1.2  43.2 44.4 42.2 42.0 45.2 49.8 48.0 46.5 43.7 39.3 39.9
Effective Leadership: Fairness 11 of 18 0.4  56.0 55.6 54.8 52.7 55.0 55.8 55.0 49.0 48.4 46.3 47.4
Effective Leadership: Senior Leaders 10 of 18 -1.7  47.7 49.4 46.2 48.6 52.4 57.4 55.8 52.4 51.5 47.2 45.1
Effective Leadership: Supervisors 15 of 18 -1.0  61.9 62.9 61.6 60.3 61.8 64.6 61.8 60.4 62.1 55.8 53.6
Employee Skills–Mission Match 9 of 18 -1.0  77.5 78.5 76.8 77.6 79.2 82.0 81.3 81.1 80.0 76.4 79.0
Pay 10 of 18 -3.5  58.2 61.7 60.5 55.2 61.0 64.5 72.1 69.1 67.1
Strategic Management 8 of 18 -1.5  55.5 57.0 54.8 54.5 58.9 62.7 62.1 60.7 60.1 55.9 56.0
Teamwork 10 of 18 -0.9  67.0 67.9 66.3 66.2 68.6 71.4 69.9 74.2 74.5 71.2 68.1
Innovation 15 of 18 -1.0  60.0 61.0 58.1 58.4 61.6 65.4 64.3
Training and Development 10 of 18 -1.7  59.7 61.4 60.6 59.8 62.5 64.9 63.3 61.4 61.3 57.4 55.8
Work–Life Balance 15 of 18 -2.6  58.6 61.2 59.3 58.1 60.9 62.1 61.7 59.5 62.5 55.8 56.4
Support for Diversity 9 of 18 0.5  59.4 58.9 57.7 54.8 56.9 60.5 60.4 60.7 57.0 57.1 60.4
Performance-Based Rewards and Advancement 16 of 18 -1.3  43.2 44.5 40.3 40.3 44.3 48.9 48.1 48.1 47.1 43.3 42.1
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Female 6 of 17 -2.9  66.9 69.8 67.5 66.5 69.9 74.7 73.5 67.4
Male 8 of 17 -3.2  65.1 68.3 63.2 65.5 68.6 71.5 73.7 66.1
American Indian or Native American 2 of 16 -3.2  64.1 67.3 55.6 68.7 72.2 56.9 80.7
Asian 8 of 17 -4.5  68.4 72.9 64.9 69.2 72.3 76.9 74.7 69.2
Black or African-American 5 of 17 -3.0  68.8 71.8 67.7 67.8 69.7 74.2 73.6 67.0
Hispanic or Latino 3 of 17 -2.3  69.8 72.1 69.3 66.7 73.0 79.3 82.9 75.3
Multi-racial 11 of 17 -5.9  56.0 61.9 61.3 58.5 62.5 66.4 71.7 64.1
Native Hawaiian or Other Pacific Islander 13 of 16 -17.1  56.7 73.8 62.2 62.4 73.6
White 8 of 17 -2.9  66.0 68.9 66.5 66.3 69.0 72.5 71.5 66.6
Employees with Disabilities 5 of 17 -3.9  59.5 63.4 60.3 57.7 61.8
LGBT 10 of 17 -4.6  63.1 67.7
Senior Executive Service (SES) 16 of 17 4.8  79.7 74.9 76.6 81.0 80.8
Veterans 5 of 17 -3.9  65.9 69.8 61.4 62.7 67.6
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Auditor 2 of 14 3.9  79.0 75.1
Contract Specialist 0.0  78.6
Economist 0.0 
HR Specialist 3 of 16 -2.9  67.0 69.9
IT Specialist 2 of 16 -3.4  68.0 71.4
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2015)
4,252 ( 6.8% )

Average joined (2010-2015)
2,949

Workforce with less than three years of service
10.6%

Employees left (2015)
4,195 ( 6.7% )

Average left (2010-2015)
3,727


Gender Demographics


Race/Ethnicity Demographics