Agency Report

Citizenship and Immigration Services (DHS)

Best Places to Work Rank
out of 305 Agency Subcomponents

  70  


Best Places to Work Mission Rank
out of 15 Law Enforcement and Border Protection Agencies

  2  


2016 Profile Agency

Read the Analysis

2016 Index Score
70.7

Change from 2015
4.5 


Parent Agency
Department of Homeland Security (Index Score: 45.8)
Mission
To secure America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship and ensuring the integrity of our immigration system.
JUST ADDED
Looking at Agencies by Mission
For the second year in a row, we have placed a select group of agencies and subcomponents into five mission areas. See how the Citizenship and Immigration Services (DHS) compares to other organizations responsible for law enforcement.
Website
http://www.uscis.gov

SCORES AND RANKINGS

Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 70 of 305 4.5  70.7 66.2 63.7 65.1 65.1 63.0 66.2 66.9 59.5 58.9
Category Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 110 of 303 4.3  59.8 55.5 52.8 53.3 52.6 50.5 54.6 53.5 47.1 47.9
Effective Leadership: Empowerment 123 of 303 5.0  52.4 47.4 45.1 44.1 44.1 41.1 49.1 47.5 42.9 42.4
Effective Leadership: Fairness 161 of 303 4.4  56.4 52.0 49.6 50.2 49.3 47.6 51.2 46.2 38.8 42.8
Effective Leadership: Senior Leaders 96 of 303 5.6  55.0 49.4 47.5 49.5 48.3 46.2 51.0 52.4 43.2 44.1
Effective Leadership: Supervisors 126 of 303 2.5  69.9 67.4 63.6 63.3 62.6 61.0 62.7 61.2 57.4 57.1
Employee Skills–Mission Match 100 of 304 0.9  79.0 78.1 75.8 77.2 77.2 75.6 77.6 80.3 78.0 75.7
Pay 76 of 304 -1.5  67.7 69.2 62.6 62.2 65.9 67.1 74.3 68.1 65.1
Strategic Management 82 of 304 3.1  61.5 58.4 57.0 58.2 57.5 54.5 59.5 62.0 55.9 56.8
Teamwork 97 of 304 3.3  71.0 67.7 65.9 66.5 65.4 64.3 67.0 73.7 66.3 67.5
Innovation 88 of 304 3.0  67.4 64.4 61.9 60.9 60.1 58.9 62.6
Training and Development 94 of 304 3.1  64.8 61.7 58.5 57.8 57.9 55.1 56.9 59.4 52.0 52.0
Work–Life Balance 62 of 304 2.2  69.0 66.8 65.3 64.9 64.4 62.8 63.9 66.4 62.3 58.4
Support for Diversity 79 of 304 4.0  63.6 59.6 56.8 57.3 56.3 55.4 59.3 61.6 56.8 56.9
Performance-Based Rewards and Advancement 82 of 303 4.1  52.0 47.9 44.4 43.9 43.1 42.0 47.0 46.2 40.7 43.4
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Female 56 of 285 4.2  72.9 68.7 66.7 69.3 67.9 65.0 68.9 67.3
Male 86 of 294 4.3  71.9 67.6 67.3 68.1 65.4 65.6 66.1 66.3
American Indian or Native American 1 of 25 1.2  82.2 81.0 55.9
Asian 18 of 111 7.6  79.5 71.9 73.3 76.9 72.9 69.1 77.2 75.4
Black or African-American 82 of 225 2.6  67.8 65.2 64.1 65.5 65.0 61.2 68.6 72.5
Hispanic or Latino 53 of 149 1.8  69.1 67.3 65.4 70.6 66.5 70.5 78.1 73.0
Multi-racial 22 of 99 8.3  63.8 55.5 59.3 60.6 61.2 56.2 62.0
Native Hawaiian or Other Pacific Islander 1 of 11 -3.5  76.0 79.5 51.2 66.7 62.3
White 82 of 299 3.7  73.2 69.5 68.1 69.4 67.3 64.8 63.6 67.4
Employees with Disabilities 45 of 194 6.6  64.6 58.0 58.3 58.1 60.0
LGBT 25 of 59 -3.6  67.8 71.4
Senior Executive Service (SES) 2 of 37 2.7  98.2 95.5 85.8 89.5 89.5
Veterans 60 of 230 5.2  69.6 64.4 62.8 63.4 63.1
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Auditor 0.0 
Contract Specialist 30 of 58 0.0  61.2
Economist 0.0 
HR Specialist 0.0 
IT Specialist 52 of 103 3.0  58.0 55.0
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics