The Best Places to Work index score is calculated based on three different questions in the Office of Personnel Management’s Federal Employee Viewpoint Survey (FEVS):

• I recommend my organization as a good place to work. (Q. 40)
• Considering everything, how satisfied are you with your job? (Q. 69)
• Considering everything, how satisfied are you with your organization? (Q. 71)

The overall index score measures the performance of agencies and agency subcomponents related to employee satisfaction and commitment. The index is weighted according to the extent to which each question predicts “intent to remain.”

We group agencies by workforce size to provide comparisons of agencies that may face similar management challenges in terms of numbers of employees and locations. The groupings have undergone several changes over the years. In 2003 the rankings featured only one list of agencies, including agencies as large as the Department of Defense (over 600,000 employees) and as small as the Office of Management and Budget (450 employees).

Number of Full-time, Permanent Employees by Group

Large

More than 15,000

Mid-size

1,000 to 14,999

Small

100 to 999

Subcomponents, the subagencies, bureaus, divisions, centers and offices within agencies need to have at least 100 full-time, permanent employees.

The number of employees was determined by using OPM’s FedScope database. Our criterion was based on the number of permanent employees as of fiscal year 2013, unless otherwise noted.

We have different numbers of agencies participating in the rankings. For example, in 2007, 222 subcomponents participated in the rankings and the median rank was 111. In 2014, 315 subcomponents participated in the rankings and the median rank was 157. We also have made changes to the ranking’s categories. For these reasons, the rank is not the most accurate reflection of an agency’s performance over time. We recommend focusing on score and quartile trends instead.

The Architect of the Capitol, Congressional Budget Office, Consumer Financial Protection Bureau, Farm Credit Administration, Federal Deposit Insurance Corporation, Government Accountability Office, Government Printing Office, Intelligence Community, Millennium Challenge Corporation, Peace Corps, Smithsonian Institution, and U.S. Army Audit Agency do not participate in the OPM survey but conduct comparable surveys that include our three index questions. These agencies may or may not include the questions required for the category scores.

To calculate a Best Places to Work index score for a demographic group at an agency, we require at least 30 respondents in the category. If there were fewer than 30, we did not report a score.

We use most of the demographics in the OPM employee survey, including gender, age, race/ethnicity, disability, veterans and Senior Executive Service (SES). Data for Lesbian, Gay, Bisexual, and Transgender (LGBT) employees was not available due to the small number of respondents. For more information about LGBT federal employee perspectives, please see page 31 of OPM’s FEVS report.