Agency Report

Veterans Benefits Administration

Best Places to Work Rank
out of 415 Agency Subcomponents

  320  

2018 Engagement Score
57.1

Change from 2017
N/A


Parent Agency
Department of Veterans Affairs (Engagement Score: 64.2)
Mission
To provide benefits and services to service members, veterans, and their families in recognition of their service to the nation.
Website
http://www.vba.va.gov/

HISTORICAL SCORES AND RANKINGS

For the first time since the launch of the Best Places to Work rankings in 2003, the Department of Veterans Affairs did not participate in the 2018 Federal Employee Viewpoint Survey and instead decided to administer its own internal survey. Since the VA’s survey included the three questions needed to calculate an agency’s Best Places to Work employee engagement score, the department is included in our rankings. However, because the surveys the VA took in 2017 and 2018 are different, we are not reporting a point change for the department or its subcomponents.

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 320 of 415 52.8 58.1 54.6 50.7 54.0 55.5 63.9 63.5 66.4 73.4 66.5 61.8
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 0.0  46.7 48.7 45.4 43.6 46.7 47.3 51.3 50.9 52.0 48.1 50.1 49.4
Effective Leadership: Empowerment 0.0  33.7 36.4 33.1 31.8 34.0 34.7 40.1 40.7 45.2 41.4 41.0 39.8
Effective Leadership: Fairness 0.0  47.9 48.5 45.1 43.4 47.9 47.1 51.2 49.3 46.2 43.8 46.9 48.6
Effective Leadership: Senior Leaders 0.0  38.6 41.8 38.9 35.7 41.2 41.3 47.7 45.5 50.5 44.6 46.9 45.8
Effective Leadership: Supervisors 0.0  60.7 61.9 58.4 57.5 57.9 59.6 60.6 62.2 59.7 57.0 59.4 58.4
Employee Skills–Mission Match 0.0  74.6 75.6 74.7 72.6 74.3 76.1 79.9 78.2 81.4 86.2 82.9 82.8
Pay 0.0  66.8 67.1 66.3 64.7 63.0 65.6 68.6 73.8 69.1 67.5
Strategic Management 0.0  51.6 54.6 53.2 51.5 53.9 53.9 60.1 60.3 62.6 64.2 62.0 60.6
Teamwork 0.0  63.9 66.5 64.3 63.2 66.4 64.2 68.2 68.3 73.1 75.0 64.2 67.9
Innovation 0.0  51.8 53.0 51.7 50.0 52.1 51.2 56.4 54.5
Training and Development 0.0  52.5 54.5 49.7 47.7 50.9 52.8 58.7 56.4 62.2 65.1 66.1 61.2
Work–Life Balance 0.0  57.5 61.6 58.1 55.2 54.6 53.9 55.6 56.6 64.2 65.7 64.3 62.4
Support for Diversity 0.0  53.2 53.3 50.5 49.2 51.8 52.0 57.4 55.9 61.5 62.1 61.2 62.9
Performance-Based Rewards and Advancement 0.0  37.9 39.3 36.6 35.9 38.4 37.8 42.8 40.6 47.2 52.8 42.6 37.7
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
1,990 ( 8.7% )

Average joined (2013-2017)
1,585

Workforce with less than three years of service
15.5%

Employees left (2017)
1,580 ( 6.9% )

Average left (2013-2017)
1,442


Gender Demographics


Race/Ethnicity Demographics