Agency Report

Internal Revenue Service

Best Places to Work Rank
out of 420 Agency Subcomponents

  269  

2019 Engagement Score
60.6

Change from 2018
1.4 


Parent Agency
Department of the Treasury (Engagement Score: 62.5)
Mission
To provide America's taxpayers top quality services by helping them understand and meet their tax responsibilities and enforce the law with integrity and fairness to all.
Website
https://www.irs.gov/

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 269 of 420 1.4  60.6 59.2 59.6 57.3 55.5 58.4 58.3 66.0 67.6 68.2 62.6 62.0 57.6 56.1
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 258  of 413 0.7  56.4 55.7 55.6 54.5 52.9 53.1 54.8 57.2 57.8 56.5 52.2 51.9 51.3 50.2
Effective Leadership: Empowerment 334  of 413 1.6  44.3 42.7 42.6 40.9 39.3 39.8 41.4 46.0 46.6 47.2 44.3 47.6 43.2 41.1
Effective Leadership: Fairness 229  of 413 0.1  58.7 58.6 58.1 57.9 55.9 57.3 56.8 57.7 58.6 56.4 48.9 49.1 48.9 51.4
Effective Leadership: Senior Leaders 262  of 413 1.5  46.9 45.4 45.4 44.6 42.8 42.2 46.6 50.3 51.8 49.0 44.6 42.0 41.1 42.2
Effective Leadership: Supervisors 217  of 413 -0.2  70.8 71.0 71.0 69.6 68.2 68.5 68.6 69.3 68.9 68.8 65.5 65.4 66.9 62.2
Employee Skills–Mission Match 341  of 415 0.6  75.3 74.7 74.3 73.5 72.8 74.4 74.5 78.3 79.4 79.4 78.4 76.9 75.3 75.4
Pay 343  of 415 2.7  56.5 53.8 54.3 51.1 49.9 50.8 44.2 53.7 58.2 62.1 58.9 62.8
Strategic Management 308  of 414 1.3  56.4 55.1 51.3 49.9 49.3 51.1 53.6 58.4 60.5 59.6 59.5 56.7 54.7 51.4
Teamwork 232  of 414 -0.3  70.5 70.8 70.2 69.3 68.3 69.1 70.1 71.6 71.6 70.8 73.0 74.0 76.4 70.6
Innovation 348  of 414 1.1  60.4 59.3 59.3 58.3 57.4 57.4 58.1 62.4 63.6 62.6
Training and Development 333  of 415 0.8  56.9 56.1 56.6 54.9 52.6 52.8 55.4 61.3 61.9 61.5 61.0 61.3 59.5 51.6
Work–Life Balance 268  of 414 2.1  61.5 59.4 60.8 59.2 57.1 59.0 59.1 63.4 62.6 63.4 65.2 63.6 65.1 61.1
Support for Diversity 263  of 414 0.7  59.2 58.5 58.8 56.3 55.6 57.5 58.3 60.4 63.0 60.4 60.5 58.7 59.0 61.2
Performance-Based Rewards and Advancement 289  of 413 1.9  47.5 45.6 45.4 44.0 43.1 43.5 43.8 48.7 51.0 50.3 47.4 49.0 48.0 48.2
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics