Agency Report

Social Security Administration

Best Places to Work Rank
out of 17 Large Agencies

  14  

2019 Engagement Score
59.8

Change from 2018
-2.1 


Mission
To deliver Social Security services that meet the changing needs of the public, assign Social Security numbers to U.S. citizens, maintain earnings records for workers under their Social Security numbers and administer the Supplemental Security Income program for the aged, blind and disabled.
Website
http://www.ssa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 14 of 17 -2.1  59.8 61.9 63.0 63.1 66.0 63.2 63.0 66.4 70.1 71.6 67.0 66.5 60.6 61.7
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 14  of 16 -0.8  52.0 52.8 52.7 53.1 54.1 52.1 52.1 54.7 58.3 56.3 53.5 53.2 48.6 47.4
Effective Leadership: Empowerment 15  of 16 -0.8  41.1 41.9 42.5 43.2 44.4 42.2 42.0 45.2 49.8 48.0 46.5 43.7 39.3 39.9
Effective Leadership: Fairness 12  of 16 -0.8  55.8 56.6 56.4 56.0 55.6 54.8 52.7 55.0 55.8 55.0 49.0 48.4 46.3 47.4
Effective Leadership: Senior Leaders 12  of 16 -0.8  45.3 46.1 46.5 47.7 49.4 46.2 48.6 52.4 57.4 55.8 52.4 51.5 47.2 45.1
Effective Leadership: Supervisors 15  of 16 -0.7  62.4 63.1 62.3 61.9 62.9 61.6 60.3 61.8 64.6 61.8 60.4 62.1 55.8 53.6
Employee Skills–Mission Match 12  of 16 -0.4  77.0 77.4 78.0 77.5 78.5 76.8 77.6 79.2 82.0 81.3 81.1 80.0 76.4 79.0
Pay 10  of 16 -0.6  60.4 61.0 60.9 58.2 61.7 60.5 55.2 61.0 64.5 72.1 69.1 67.1
Strategic Management 11  of 16 0.4  57.6 57.2 54.5 55.5 57.0 54.8 54.5 58.9 62.7 62.1 60.7 60.1 55.9 56.0
Teamwork 14  of 16 -0.6  66.5 67.1 66.3 67.0 67.9 66.3 66.2 68.6 71.4 69.9 74.2 74.5 71.2 68.1
Innovation 15  of 16 0.2  59.4 59.2 60.0 60.0 61.0 58.1 58.4 61.6 65.4 64.3
Training and Development 14  of 16 -0.1  58.6 58.7 59.8 59.7 61.4 60.6 59.8 62.5 64.9 63.3 61.4 61.3 57.4 55.8
Work–Life Balance 13  of 16 0.3  57.8 57.5 59.2 58.6 61.2 59.3 58.1 60.9 62.1 61.7 59.5 62.5 55.8 56.4
Support for Diversity 15  of 16 -0.9  57.2 58.1 58.8 59.4 58.9 57.7 54.8 56.9 60.5 60.4 60.7 57.0 57.1 60.4
Performance-Based Rewards and Advancement 14  of 16 0.7  43.7 43.0 42.9 43.2 44.5 40.3 40.3 44.3 48.9 48.1 48.1 47.1 43.3 42.1
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics