Agency Report

Small Business Administration

Best Places to Work Rank
out of 27 Midsize Agencies

  20  


2018 Profile Agency

Read Agency Profile

2018 Engagement Score
62.0

Change from 2017
2.6 


Mission
To aid, counsel, assist and protect the interests of small business concerns, to preserve free competitive enterprise and to maintain and strengthen the overall economy of our nation.
Website
http://www.sba.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 20 of 27 2.6  62.0 59.4 52.1 49.0 53.0 57.4 57.7 57.9 57.7 56.5 43.4 45.4 54.7
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 16  of 25 2.7  57.5 54.8 50.5 47.8 50.3 53.3 52.5 54.2 52.1 50.1 43.1 43.1 48.7
Effective Leadership: Empowerment 14  of 25 1.6  50.2 48.6 43.9 41.8 44.2 47.2 45.8 48.1 46.6 46.9 41.3 39.9 42.9
Effective Leadership: Fairness 18  of 25 3.2  55.5 52.3 51.3 47.5 49.6 50.4 50.2 51.8 50.3 45.4 38.9 40.4 47.1
Effective Leadership: Senior Leaders 13  of 25 3.9  51.9 48.0 41.1 38.7 41.5 47.8 47.2 49.6 44.9 43.4 31.9 31.7 42.1
Effective Leadership: Supervisors 24  of 25 1.8  67.7 65.9 62.8 59.9 62.4 63.3 62.5 63.2 63.1 60.8 57.3 57.4 59.0
Employee Skills–Mission Match 16  of 25 0.3  78.7 78.4 74.0 72.8 74.9 76.7 76.2 77.2 75.6 77.4 73.4 75.2 77.4
Pay 11  of 24 3.4  66.9 63.5 61.0 56.9 57.0 58.6 61.8 65.2 70.2 65.6 62.1
Strategic Management 15  of 25 6.2  60.8 54.6 51.2 48.8 51.0 54.8 51.3 54.2 51.5 53.9 46.3 47.8 53.0
Teamwork 21  of 25 3.0  68.2 65.2 62.6 60.4 62.4 65.7 64.0 65.8 64.1 69.8 68.0 69.1 67.3
Innovation 17  of 25 1.2  63.9 62.7 59.9 57.4 59.8 61.2 61.0 61.5 60.7
Training and Development 24  of 25 3.0  54.3 51.3 47.9 45.9 47.9 50.9 50.4 51.3 48.8 56.1 46.1 46.0 50.3
Work–Life Balance 15  of 25 3.0  62.9 59.9 56.1 55.7 56.4 57.8 55.7 57.5 57.9 59.9 52.4 55.3 60.7
Support for Diversity 23  of 26 1.3  58.3 57.0 53.2 50.4 53.2 54.5 53.7 54.7 53.8 57.7 52.3 52.7 57.6
Performance-Based Rewards and Advancement 19  of 25 3.2  48.5 45.3 42.2 39.6 42.0 43.0 42.3 43.6 43.8 43.2 38.8 36.5 44.6
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
167 ( 7.7% )

Average joined (2013-2017)
179

Workforce with less than three years of service
9.8%

Employees left (2017)
217 ( 10.0% )

Average left (2013-2017)
206


Gender Demographics


Race/Ethnicity Demographics