Agency Report

Field Service

Best Places to Work Rank
out of 415 Agency Subcomponents

  384  

2018 Engagement Score
49.2

Change from 2017
N/A

Parent Agency
Railroad Retirement Board (Engagement Score: 63.1)
Mission
To be responsible for all aspects of customer relations on behalf of the agency
Website
https://www.rrb.gov/OurAgency/BureauofFieldService/Director
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Scores and Rankings Trend Graphs

SCORES AND RANKINGS

Rank Change
(2017‑18)		 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 384 of 415 49.2
Category Rank Change
(2017‑18)		 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 391  of 408 0.0  45.0
Effective Leadership: Empowerment 401  of 408 0.0  30.9
Effective Leadership: Fairness 350  of 408 0.0  49.6
Effective Leadership: Senior Leaders 339  of 408 0.0  39.8
Effective Leadership: Supervisors 404  of 408 0.0  55.0
Employee Skills–Mission Match 385  of 410 0.0  71.3
Pay 368  of 410 0.0  53.9
Strategic Management 372  of 409 0.0  52.4
Teamwork 332  of 409 0.0  65.6
Innovation 408  of 409 0.0  48.8
Training and Development 397  of 410 0.0  48.1
Work–Life Balance 404  of 409 0.0  48.3
Support for Diversity 405  of 409 0.0  46.5
Performance-Based Rewards and Advancement 397  of 408 0.0  36.8
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)
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TREND GRAPHS

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.