Agency Report

United States Secret Service

Best Places to Work Rank
out of 420 Agency Subcomponents

  360  


2019 Profile Agency

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2019 Engagement Score
52.9

Change from 2018
8.9 


Parent Agency
Department of Homeland Security (Engagement Score: 52.3)
Mission
To execute security operations that deter, minimize and decisively respond to identified threats and vulnerabilities.
Website
http://www.secretservice.gov/

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 360 of 420 8.9  52.9 44.0 33.0 32.8 33.4 46.4 52.8 62.3 65.8 59.0 59.6 65.4 66.9 62.8
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 345  of 413 6.9  51.7 44.8 36.9 36.9 34.6 42.8 47.7 53.0 56.0 52.9 52.7 56.3 53.8 51.8
Effective Leadership: Empowerment 337  of 413 7.3  43.9 36.6 28.7 26.9 26.0 37.4 40.3 48.0 51.3 46.8 47.3 49.2 47.5 45.7
Effective Leadership: Fairness 353  of 413 8.7  50.5 41.8 33.4 33.3 31.1 39.9 44.7 48.6 50.7 49.3 47.3 48.6 48.4 45.8
Effective Leadership: Senior Leaders 330  of 413 8.4  40.9 32.5 23.1 25.1 20.8 30.2 38.7 46.1 49.0 44.7 47.1 51.7 47.0 43.7
Effective Leadership: Supervisors 320  of 413 4.3  66.9 62.6 56.5 55.4 54.5 59.4 61.9 64.5 68.1 65.8 63.6 68.2 66.5 65.9
Employee Skills–Mission Match 364  of 415 3.6  74.6 71.0 65.4 65.2 65.6 70.3 72.2 76.0 78.6 75.7 75.8 78.8 79.6 80.8
Pay 252  of 415 5.3  62.3 57.0 43.2 43.3 53.2 57.1 55.9 63.7 62.7 62.1 54.6 61.1
Strategic Management 326  of 414 6.9  55.8 48.9 35.8 35.5 34.2 44.5 48.4 54.2 59.9 55.1 55.6 61.6 58.2 62.3
Teamwork 275  of 414 4.4  68.7 64.3 59.9 59.2 56.6 63.2 65.0 68.6 70.5 66.3 72.9 75.2 74.8 74.7
Innovation 377  of 414 6.7  58.1 51.4 47.2 45.9 43.5 49.5 53.9 56.5 62.7 56.2
Training and Development 379  of 415 10.1  52.4 42.3 33.9 33.0 32.8 43.0 46.8 53.2 58.0 55.1 59.1 59.3 56.3 59.2
Work–Life Balance 356  of 414 8.1  55.9 47.8 38.8 37.1 40.9 50.1 54.4 58.7 61.1 57.5 63.8 63.9 58.4 62.3
Support for Diversity 325  of 414 5.1  56.3 51.2 46.1 42.8 43.5 50.4 54.3 59.9 64.0 60.9 66.8 63.8 66.4 68.1
Performance-Based Rewards and Advancement 348  of 413 6.9  43.7 36.8 30.5 30.8 26.9 34.3 38.6 42.6 46.9 43.6 43.2 45.2 46.6 47.2
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics