Agency Report

United States Secret Service

Best Places to Work Rank
out of 415 Agency Subcomponents

  398  

2018 Engagement Score
44.0

Change from 2017
11.0 


Parent Agency
Department of Homeland Security (Engagement Score: 53.1)
Mission
To safeguard the nation's financial infrastructure and payment systems to preserve the integrity of the economy, and to protect national leaders, visiting heads of state and government, designated sites and national special security events.
Website
http://www.secretservice.gov/

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 398 of 415 11.0  44.0 33.0 32.8 33.4 46.4 52.8 62.3 65.8 59.0 59.6 65.4 66.9 62.8
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 392  of 408 7.9  44.8 36.9 36.9 34.6 42.8 47.7 53.0 56.0 52.9 52.7 56.3 53.8 51.8
Effective Leadership: Empowerment 386  of 408 7.9  36.6 28.7 26.9 26.0 37.4 40.3 48.0 51.3 46.8 47.3 49.2 47.5 45.7
Effective Leadership: Fairness 399  of 408 8.4  41.8 33.4 33.3 31.1 39.9 44.7 48.6 50.7 49.3 47.3 48.6 48.4 45.8
Effective Leadership: Senior Leaders 384  of 408 9.4  32.5 23.1 25.1 20.8 30.2 38.7 46.1 49.0 44.7 47.1 51.7 47.0 43.7
Effective Leadership: Supervisors 373  of 408 6.1  62.6 56.5 55.4 54.5 59.4 61.9 64.5 68.1 65.8 63.6 68.2 66.5 65.9
Employee Skills–Mission Match 389  of 410 5.6  71.0 65.4 65.2 65.6 70.3 72.2 76.0 78.6 75.7 75.8 78.8 79.6 80.8
Pay 344  of 410 13.8  57.0 43.2 43.3 53.2 57.1 55.9 63.7 62.7 62.1 54.6 61.1
Strategic Management 390  of 409 13.1  48.9 35.8 35.5 34.2 44.5 48.4 54.2 59.9 55.1 55.6 61.6 58.2 62.3
Teamwork 354  of 409 4.4  64.3 59.9 59.2 56.6 63.2 65.0 68.6 70.5 66.3 72.9 75.2 74.8 74.7
Innovation 403  of 409 4.2  51.4 47.2 45.9 43.5 49.5 53.9 56.5 62.7 56.2
Training and Development 408  of 410 8.4  42.3 33.9 33.0 32.8 43.0 46.8 53.2 58.0 55.1 59.1 59.3 56.3 59.2
Work–Life Balance 405  of 409 9.0  47.8 38.8 37.1 40.9 50.1 54.4 58.7 61.1 57.5 63.8 63.9 58.4 62.3
Support for Diversity 392  of 409 5.1  51.2 46.1 42.8 43.5 50.4 54.3 59.9 64.0 60.9 66.8 63.8 66.4 68.1
Performance-Based Rewards and Advancement 397  of 408 6.3  36.8 30.5 30.8 26.9 34.3 38.6 42.6 46.9 43.6 43.2 45.2 46.6 47.2
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
169 ( 3.3% )

Average joined (2013-2017)
76

Workforce with less than three years of service
3.7%

Employees left (2017)
379 ( 7.4% )

Average left (2013-2017)
359


Gender Demographics


Race/Ethnicity Demographics