Agency Report

Transportation Security Administration

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
44.6

Change from 2018
-1.1

Mission

To protect the nation's transportation systems to ensure freedom of movement for people and commerce.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	398 of 420	-1.1	44.6	45.7	41.9	35.5	40.7	39.9	43.4	45.2	48.0	51.3	49.7	40.6	38.2

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005
Effective Leadership	382 of 413	0.8	47.1	46.3	42.2	37.6	40.4	39.2	40.5	40.8	41.5	43.6	41.7	33.1	31.3
Effective Leadership: Empowerment	387 of 413	0.6	36.4	35.8	32.0	27.6	30.1	29.1	30.9	30.8	33.1	36.4	34.6	25.2	21.5
Effective Leadership: Fairness	392 of 413	0.1	43.0	42.9	39.7	33.9	37.4	38.8	38.9	37.2	37.7	37.6	37.0	27.9	28.4
Effective Leadership: Senior Leaders	349 of 413	1.6	39.1	37.5	32.5	28.2	32.0	30.3	33.6	33.9	34.1	36.5	37.0	26.8	25.2
Effective Leadership: Supervisors	379 of 413	0.4	62.4	62.0	58.3	53.9	55.6	53.4	52.9	54.3	55.0	57.4	52.3	45.8	43.9
Employee Skills–Mission Match	401 of 415	0.1	69.5	69.4	67.9	66.1	66.4	66.8	69.3	69.1	71.6	72.7	73.2	67.5	67.5
Pay	415 of 415	-3.5	28.0	31.5	29.3	26.0	28.9	28.3	29.0	32.2	35.8	42.2	37.0	36.9
Strategic Management	389 of 414	-0.3	48.9	49.2	44.0	40.8	42.8	42.9	44.3	43.5	46.0	46.2	47.9	44.0	41.5
Teamwork	394 of 414	0.8	60.1	59.3	58.1	54.6	55.0	54.9	54.2	53.3	54.7	54.4	63.1	58.9	64.6
Innovation	408 of 414	-0.3	51.1	51.4	49.7	46.3	46.9	47.6	47.5	47.3	49.4	51.9
Training and Development	310 of 415	0.5	58.1	57.6	54.2	50.7	53.1	51.6	52.4	51.4	52.8	54.8	57.2	50.9	49.8
Work–Life Balance	381 of 414	0.7	53.0	52.3	50.9	45.1	50.3	50.2	52.7	52.7	52.1	54.3	55.5	45.0	46.8
Support for Diversity	349 of 414	0.2	55.2	55.0	50.9	47.1	48.5	48.5	47.3	47.4	49.0	49.7	52.8	44.4	45.9
Performance-Based Rewards and Advancement	409 of 413	-0.5	32.8	33.3	30.1	25.4	26.2	26.9	27.7	28.4	29.2	32.6	31.2	26.9	21.8

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

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