Agency Report

Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities

Best Places to Work Rank
out of 17 Large Agencies

2019 Engagement Score
62.8

Change from 2018
-0.4

Mission

To provide the military forces needed to deter war and ensure our nation’s security.

Rank*	Subcomponent	2019 Engagement Score	Change from 2018
170	Joint Chiefs of Staff	66.2	-1.8
345	Defense Information Systems Agency	55.2	-1.6
189	Defense Logistics Agency	64.8	-3.4
69	Defense Contract Audit Agency	75.1	1.9
383	Defense Security Service	48.6	-3.3
318	Uniformed Services University of the Health Sciences	57.4	-0.9
366	Department of Defense Education Activity	52.4	-0.9
319	Washington Headquarters Services	57.3	-2.5
101	Office of the Inspector General	70.9	3.2
291	Missile Defense Agency	59.3	-2.1
378	Defense Commissary Agency	49.7	-4.9
111	Defense Finance and Accounting Service	70.0	0.4
286	Defense Human Resources Activity	59.9	-1.1
336	Defense Health Agency	56.3	2.2
214	Defense Threat Reduction Agency	63.8	1.7
139	Defense Contract Management Agency	68.4	4.6
395	National Defense University	45.8	0.0
75	Defense Microelectronics Activity	74.5	-1.8
230	Defense Technical Information Center	63.1	-0.4
400	Defense Media Activity	43.7	0.9

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	8 of 17	-0.4	62.8	63.2	61.1	59.8	58.4	57.3	57.0	59.9	61.9

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011
Effective Leadership	6 of 16	0.1	58.1	58.0	56.0	54.4	53.6	52.3	53.4	53.7	54.8
Effective Leadership: Empowerment	7 of 16	0.5	51.7	51.2	49.3	46.8	46.2	44.2	45.1	46.7	47.9
Effective Leadership: Fairness	10 of 16	0.4	58.9	58.5	56.9	54.2	53.4	52.9	53.9	52.1	52.5
Effective Leadership: Senior Leaders	6 of 16	-0.2	51.6	51.8	50.1	48.4	47.0	45.6	48.1	48.6	49.2
Effective Leadership: Supervisors	11 of 16	0.0	67.5	67.5	64.8	64.2	64.0	62.7	62.7	63.0	65.0
Employee Skills–Mission Match	9 of 16	0.4	77.9	77.5	75.5	74.9	74.4	73.4	73.9	75.5	76.1
Pay	5 of 16	-0.9	63.0	63.9	63.2	59.7	58.6	55.8	52.0	56.7	60.5
Strategic Management	5 of 16	0.3	60.0	59.7	55.8	55.1	54.1	53.4	53.2	54.8	56.3
Teamwork	10 of 16	1.0	68.6	67.6	65.6	64.8	64.3	63.6	63.6	63.7	65.0
Innovation	6 of 16	1.0	66.6	65.6	64.6	62.4	61.0	60.0	60.5	62.1	62.6
Training and Development	6 of 16	0.0	63.1	63.1	60.3	60.2	59.4	58.2	57.9	60.2	61.2
Work–Life Balance	4 of 16	0.2	65.3	65.1	64.5	63.0	63.0	61.3	60.4	61.9	61.5
Support for Diversity	5 of 16	-0.3	61.6	61.9	60.6	58.5	57.4	57.0	56.2	56.1	57.8
Performance-Based Rewards and Advancement	6 of 16	1.4	49.5	48.1	47.0	45.1	44.3	42.3	42.0	43.7	45.4

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.