Office of Field Operations

Parent Agency
Small Business Administration
Mission
To directly execute the Agency’s products and services for America’s small businesses, representing the critical link between the small businesses and the SBA policy makers.
Best Places to Work Rank
266
out of 432 subcomponent agencies
2021 Engagement and Satisfaction Score
69.3
Government-wide Score: 64.5

Scores and Rankings

Overall Engagement and Satisfaction Score

The overall rankings are determined by the Best Places to Work employee engagement and satisfaction scores, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

• I recommend my organization as a good place to work. (Q. 17)
• Considering everything, how satisfied are you with your job? (Q. 36)
• Considering everything, how satisfied are you with your organization? (Q. 38)

Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Scores by Category

Quartile Key
Lower Quartile (0-25%)
Below Median (25-50%)
Above Median (50-75%)
Upper Quartile (75-100%)

Trend Graphs

Engagement and Satisfaction Score Trend

Trends by Category


Workforce Size and Demographics

Workforce Size

Sex Demographics

Race/Ethnicity Demographics