Bureau of Consumer Protection - All
43
out of 273 small subcomponent agencies

Bureau of Consumer Protection - All

Parent Agency: Federal Trade Commission
Mission: To stop unfair, deceptive and fraudulent business practices by collecting complaints and conducting investigations, suing companies and people that break the law, developing rules to maintain a fair marketplace, and educating consumers and businesses about their rights and responsibilities.
View our resources and webinar series for real-time updates about new civil service proposals as well as information about the rules and regulations that protect the nonpartisan workforce. Learn More

Scores and Rankings

Overall Engagement and Satisfaction Score

The overall rankings are determined by the Best Places to Work employee engagement and satisfaction scores, calculated by the Partnership for Public Service and Boston Consulting Group.
The index score is not a combined average of an agency’s category scores. It is calculated using a proprietary weighted formula that looks at responses to three different questions in the U.S. Office of Personnel Management’s Federal Employee Viewpoint Survey. The more the question predicts intent to remain, the higher the weighting.

  • I recommend my organization as a good place to work. (Q. 46)   
  • Considering everything, how satisfied are you with your job? (Q. 70)   
  • Considering everything, how satisfied are you with your organization? (Q. 72) 

Effective Leadership


Additional Categories

Quartile Key
Upper Quartile
(75-100%)
Above Median
(50-75%)
Below Median
(25-50%)
Lower Quartile
(0-25%)
Improvement
from 2023
Decline
from 2023
No change
from 2023
No data
from 2023
Looking for Historical Data?
Engagement and Satisfaction Scores and category scores for all years are available at the link below.

Trend Graphs

Engagement and Satisfaction Score Trend