Agency Report

Centers for Medicare and Medicaid Services

Best Places to Work Rank
out of 415 Agency Subcomponents

  103  

2018 Engagement Score
71.5

Change from 2017
-0.5 


Parent Agency
Department of Health and Human Services (Engagement Score: 70.9)
Mission
To strengthen and modernize the nation's health care system to provide access to high quality care and improved health at lower cost.
Website
http://www.cms.gov/

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 103 of 415 -0.5  71.5 72.0 70.4 68.8 64.6 67.2 68.2 61.6 59.1 54.0 55.1 54.8 53.5
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 111  of 408 -0.1  64.1 64.2 64.0 61.8 58.9 61.2 60.1 54.9 51.4 46.7 47.0 44.8 43.0
Effective Leadership: Empowerment 87  of 408 -0.4  58.8 59.2 57.1 55.4 51.3 53.1 52.5 47.8 44.3 42.6 43.6 45.4 40.3
Effective Leadership: Fairness 110  of 408 2.4  63.6 61.2 61.3 59.2 56.7 57.5 56.1 51.4 48.7 42.5 40.2 39.4 38.7
Effective Leadership: Senior Leaders 143  of 408 -1.5  55.6 57.1 59.6 56.6 53.5 57.1 55.7 50.5 44.3 40.2 41.0 35.5 35.8
Effective Leadership: Supervisors 118  of 408 0.2  75.5 75.3 73.2 71.5 69.4 71.1 70.3 64.6 63.4 57.5 58.0 56.6 53.7
Employee Skills–Mission Match 227  of 410 -0.5  78.2 78.7 77.5 76.1 74.8 76.4 75.9 73.3 72.1 70.1 70.0 69.0 69.8
Pay 85  of 410 -0.1  71.0 71.1 69.3 68.7 65.9 61.9 69.1 68.7 75.2 68.1 67.0
Strategic Management 120  of 409 1.6  64.1 62.5 62.2 58.7 56.4 57.7 58.1 53.1 49.9 46.4 49.8 49.2 49.7
Teamwork 103  of 409 -0.3  75.4 75.7 73.7 71.5 69.9 70.7 70.1 63.3 61.9 66.1 66.9 65.4 63.9
Innovation 59  of 409 -0.8  73.1 73.9 71.4 69.7 67.4 68.3 68.3 64.6 61.9
Training and Development 135  of 410 0.2  66.0 65.8 63.5 61.7 59.4 60.2 58.4 52.1 50.6 47.4 47.3 48.1 43.9
Work–Life Balance 103  of 409 -0.1  69.3 69.4 66.8 65.9 62.9 62.6 63.5 60.6 58.3 55.6 56.6 58.8 61.8
Support for Diversity 86  of 409 -0.7  67.3 68.0 65.9 62.6 62.1 63.2 62.7 57.9 55.4 56.4 54.6 54.6 57.5
Performance-Based Rewards and Advancement 64  of 408 1.0  58.6 57.6 56.0 54.0 50.8 50.0 51.5 47.9 45.9 41.6 43.8 42.7 38.7
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
271 ( 4.6% )

Average joined (2013-2017)
430

Workforce with less than three years of service
15.0%

Employees left (2017)
390 ( 6.6% )

Average left (2013-2017)
362


Gender Demographics


Race/Ethnicity Demographics