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Department of Transportation

Mission: To ensure a fast, safe, efficient, accessible and convenient transportation system that meets our vital national interests and enhances the quality of life of the American people, today and into the future. The Department of Transportation's duties include setting national transportation policy, planning and funding the construction of highways and mass transit systems, and regulating aviation, maritime and railroad operations.

Subcomponents

Federal Aviation Administration (DOT) - Score: 57.6
Federal Highway Administration (DOT) - Score: 76.1
All Other Components (DOT) - Score: 66.3

Scores and Rankings

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Index Score	Score	Rank of 33
	59.5	26
Best in Class Scores	Score	Rank (out of varied totals)
Employee Skills/Mission Match	78.1	17 of 30
Strategic Management	51.1	27 of 30
Teamwork	64.6	20 of 30
Effective Leadership	50.3	26 of 30
Effective Leadership - Empowerment	43.0	25 of 30
Effective Leadership - Fairness	51.6	21 of 30
Effective Leadership - Senior Leaders	41.6	28 of 30
Effective Leadership - Supervisors	61.9	25 of 30
Performance Based Rewards and Advancement	39.6	28 of 30
Training and Development	58.2	20 of 30
Support for Diversity	53.9	27 of 31
Pay	64.4	10 of 30
Family Friendly Culture and Benefits	34.9	20 of 30
Work/Life Balance	60.2	18 of 30

Index Score	2010	2009	2007	2005	2003
	60.4	52.2	52.9	59.8	60.9
Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	78.2	75.6	76.1	75.8	78.9
Strategic Management	49.6	47.8	49.3	50.2	56.1
Teamwork	64.3	69.4	67.4	69.4	70.2
Effective Leadership	49.1	43.5	43.1	46.7	47.7
Performance Based Rewards and Advancement	40.6	37.9	35.2	38.9	38.0
Training and Development	58.7	55.2	53.9	58.5	58.8
Support for Diversity	51.5	52.9	50.5	57.4	61.6
Pay	65.7	55.7	63.9
Family Friendly Culture and Benefits	35.3
Work/Life Balance	61.5	55.8	56.2	58.4	62.4

Previous Years

Best in Class Scores	2010	2009	2007	2005	2003
Employee Skills/Mission Match	78.2	75.6	76.1	75.8	78.9
Strategic Management	49.6	47.8	49.3	50.2	56.1
Teamwork	64.3	69.4	67.4	69.4	70.2
Effective Leadership	49.1	43.5	43.1	46.7	47.7
Performance Based Rewards and Advancement	40.6	37.9	35.2	38.9	38.0
Training and Development	58.7	55.2	53.9	58.5	58.8
Support for Diversity	51.5	52.9	50.5	57.4	61.6
Pay	65.7	55.7	63.9
Family Friendly Culture and Benefits	35.3
Work/Life Balance	61.5	55.8	56.2	58.4	62.4

2010

Scores by Demographic	Score	Rank (out of varied totals)
Female	65.4	16 of 30
Male	59.3	27 of 30
40 and over	59.3	26 of 30
Under 40	65.2	20 of 30
Asian	72.9	13 of 30
Black or African-American	65.8	18 of 30
Hispanic or Latino	61.6	25 of 30
Multi-racial	59.5	13 of 30
White	60.5	25 of 30
American Indian or Native American	40.6	19 of 19

Scores by Demographic	2010	2009
Female	62.4	58.7
Male	61.0	61.9
40 and over	59.8	59.2
Under 40	65.9	49.9
Asian	65.0	61.1
Black or African-American	67.2	52.7
Hispanic or Latino	68.4	50.5
Multi-racial	58.3	53.0
White	59.8	50.2
American Indian or Native American	68.9	59.3

Previous Years

Scores by Demographic	2010	2009
Female	62.4	58.7
Male	61.0	61.9
40 and over	59.8	59.2
Under 40	65.9	49.9
Asian	65.0	61.1
Black or African-American	67.2	52.7
Hispanic or Latino	68.4	50.5
Multi-racial	58.3	53.0
White	59.8	50.2
American Indian or Native American	68.9	59.3

Staff/Manager Alignment

Score: -4

Less Aligned / Less Satisfied: Agencies in this group have Best Places Index scores that fall short of government-wide norms, as well as less-than-normal alignment between staff and managers on key workforce issues. These agencies should examine and understand the areas of high disconnect between staff and managers to ensure that managers understand staff issues and are prepared to support related agency changes efforts.

Trends

Index Scores	Best in Class Scores

	Show Large Agency High Performing Average Score Show Large Agency Average Score Show Large Agency Low Performing Average Score

Year	Department of Transportation Index Score	Large Agency High Performing Average	Large Agency Average Index Score	Large Agency Low Performing Average
2003	60.9	65.0	60.8	55.9
2005	59.8	72.4	62.4	51.4
2007	52.9	71.8	61.7	50.6
2009	52.2	73.8	64.1	55.4
2010	60.4	78.6	66.5	57.6
2011	59.5	78.5	65.3	56.2

Comparative Data — Large Agency Averages

High Performing Average Scores	2003	2005	2007	2009	2010	2011
High Performing Average - Employee Skills	80.7	80.6	80.7	83.0	81.6	82.4
High Performing Average - Management	62.1	63.9	62.4	64.0	64.6	66.6
High Performing Average - Teamwork	71.6	76.5	75.9	77.6	73.3	75.0
High Performing Average - Leadership	54.9	59.7	59.4	61.7	63.9	66.3
High Performing Average - Rewards and Advancement	50.5	53.5	53.3	56.3	56.8	58.0
High Performing Average - Training and Development	63.7	68.2	66.7	68.8	69.6	70.9
High Performing Average - Support for Diversity	67.0	67.4	66.7	68.8	66.4	72.0
High Performing Average - Pay			71.3	71.7	75.2	73.2
High Performing Average - Family Friendly					54.9	53.6
High Performing Average - Work/Life Balance	69.5	70.0	69.5	69.4	68.1	70.4

Average Index Scores	2003	2005	2007	2009	2010	2011
Average for Employee Skills	78.1	77.4	77.5	78.9	78.1	78.1
Average for Management	58.1	56.8	56.1	57.8	56.6	57.5
Average for Teamwork	68.3	71.3	70.7	71.7	65.7	66.5
Average for Leadership	49.9	51.3	51.3	53.3	55.0	55.8
Average for Rewards and Advancement	44.4	44.7	45.1	46.8	47.5	47.2
Average for Training and Development	57.5	59.9	58.6	60.7	59.9	60.2
Average for Support for Diversity	61.3	59.1	58.3	60.7	57.5	59.3
Average for Pay			64.4	63.6	67.1	62.8
Average for Family Friendly					41.3	38.8
Average for Work/Life Balance	64.4	63.7	64.4	62.7	61.5	61.1

Low Performing Average Score	2003	2005	2007	2009	2010	2011
Low Performing Average - Employee Skills	74.9	73.3	72.8	75.7	73.7	73.7
Low Performing Average - Management	53.9	49.4	49.1	50.9	50.0	50.2
Low Performing Average - Teamwork	65.4	66.9	66.0	67.2	60.2	60.0
Low Performing Average - Leadership	46.3	43.6	43.4	46.5	48.5	49.0
Low Performing Average - Rewards and Advancement	39.3	36.6	36.6	40.1	40.8	38.8
Low Performing Average - Training and Development	51.4	50.3	49.0	53.4	49.8	51.0
Low Performing Average - Support for Diversity	57.6	52.5	51.1	54.4	51.2	51.2
Low Performing Average - Pay			56.6	56.2	58.3	56.1
Low Performing Average - Family Friendly					30.3	26.8
Low Performing Average - Work/Life Balance	59.7	56.3	59.7	55.6	55.3	53.8

Workforce Size and Trends

Number of Employees

13,789

The number of mission-criticial jobs the Department of Transportation is expected to hire by the end of September 2012. Learn More at Where the Jobs Are 2009 »

Number of Employees in 2001: 63,625

Number of Employees in 2002: 100,086

Number of Employees in 2003: 57,196

Number of Employees in 2004: 55,760

Number of Employees in 2005: 52,339

Number of Employees in 2006: 52,273

Number of Employees in 2007: 52,592

Number of Employees in 2008: 53,607

Number of Employees in 2009: 55,492

Employees joined (2010): 2,203

Percentage joined (2010): 3.90%

Average joined (2005-2010): 2,575

Employees left (2010): 2,822

Percentage left (2010): 5.00%

Average left (2005-2010): 3,625

Rookie ratio (percentage of workforce with less than three years of service): 13.20%

More About the Agency

Headquartered in Washington, D.C.

Other Locations: FAA and FHWA offices nationwide

http://www.dot.gov/

Demographics source: FedScope, OPM

The Best Places to Work rankings — the most comprehensive and authoritative rating of employee satisfaction and commitment in the federal government — are produced by the Partnership for Public Service.

Complete List of Agencies and Subcomponents