Agency Report

Customs and Border Protection (DHS)

Best Places to Work Rank
out of 305 Agency Subcomponents

  291  


Best Places to Work Mission Rank
out of 15 Law Enforcement and Border Protection Agencies

  12  


2016 Profile Agency

Read the Analysis

2016 Index Score
46.8

Change from 2015
6.3 


Parent Agency
Department of Homeland Security (Index Score: 45.8)
Mission
To secure the homeland by preventing the illegal entry of people and goods while facilitating legitimate travel and trade.
JUST ADDED
Looking at Agencies by Mission
For the second year in a row, we have placed a select group of agencies and subcomponents into five mission areas. See how the Customs and Border Protection (DHS) compares to other organizations responsible for law enforcement.
Website
http://www.cbp.gov/xp/cgov/home.xml

SCORES AND RANKINGS

Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 291 of 305 6.3  46.8 40.5 43.5 45.1 58.5 62.4 63.3 58.2 53.2 55.0
Category Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 300 of 303 4.4  40.1 35.7 37.4 40.0 47.2 50.1 49.9 46.9 41.9 43.7
Effective Leadership: Empowerment 299 of 303 4.3  31.3 27.0 29.1 31.0 39.5 41.9 44.1 40.0 33.7 34.9
Effective Leadership: Fairness 293 of 303 4.1  42.2 38.1 41.2 43.2 48.1 51.1 48.2 43.2 39.4 40.6
Effective Leadership: Senior Leaders 299 of 303 4.8  31.2 26.4 28.1 31.6 41.6 45.2 45.4 44.4 38.5 38.8
Effective Leadership: Supervisors 301 of 303 4.5  52.5 48.0 48.9 51.4 56.2 58.4 58.1 54.8 50.7 54.5
Employee Skills–Mission Match 301 of 304 2.9  65.8 62.9 64.9 66.9 72.8 76.1 75.5 75.0 71.1 71.6
Pay 228 of 304 4.0  57.3 53.3 57.4 55.5 71.1 71.2 70.0 67.2 64.7
Strategic Management 302 of 304 3.5  40.6 37.1 39.1 42.2 49.1 51.9 51.6 49.5 47.2 46.7
Teamwork 296 of 304 3.8  54.7 50.9 53.2 55.4 59.4 59.9 61.2 67.5 64.2 64.9
Innovation 301 of 304 3.2  48.1 44.9 46.7 48.9 53.7 56.3 56.7
Training and Development 296 of 304 4.4  46.1 41.7 43.0 44.7 52.2 56.1 57.9 55.8 50.7 50.5
Work–Life Balance 292 of 304 2.6  51.7 49.1 49.3 50.5 56.1 58.2 59.6 56.7 52.1 56.6
Support for Diversity 296 of 304 4.3  47.0 42.7 44.6 45.0 50.6 53.4 52.5 54.9 49.4 54.1
Performance-Based Rewards and Advancement 300 of 303 3.7  32.0 28.3 30.3 33.2 39.1 42.5 42.7 37.8 31.9 33.9
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Female 243 of 285 5.5  54.3 48.8 51.3 53.4 59.2 67.3 66.2 57.2
Male 285 of 294 6.0  47.4 41.4 45.3 47.5 62.0 67.0 67.8 58.5
American Indian or Native American 24 of 25 3.0  42.6 39.6 47.9 53.0
Asian 98 of 111 1.3  53.7 52.4 52.8 60.7 58.7 62.5 60.0 53.9
Black or African-American 184 of 225 7.6  56.1 48.5 50.0 54.7 62.8 67.6 67.6 59.2
Hispanic or Latino 129 of 149 6.3  54.2 47.9 52.4 55.8 70.1 75.3 76.9 67.0
Multi-racial 92 of 99 5.3  43.3 38.0 41.5 44.0 53.6 61.1 48.5 53.9
Native Hawaiian or Other Pacific Islander 11 of 11 -4.9  39.3 44.2 45.8 63.8 60.5
White 286 of 299 5.8  48.1 42.3 46.4 48.2 55.9 62.1 63.9 58.7
Employees with Disabilities 178 of 194 6.2  45.1 38.9 43.6 45.7 53.3
LGBT 53 of 59 -2.4  42.6 45.0
Senior Executive Service (SES) 32 of 37 -4.2  78.5 82.7 78.3 80.5 88.0
Veterans 224 of 230 4.7  47.0 42.3 46.2 48.2 59.7
Demographic Rank Change
(2015‑16)
2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Auditor 25 of 28 0.9  52.1 51.2
Contract Specialist 28 of 58 7.7  61.6 53.9
Economist 0.0 
HR Specialist 39 of 57 -10.5  57.5 68.0
IT Specialist 87 of 103 0.4  47.3 46.9
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics