Agency Report

Customs and Border Protection (DHS)

Best Places to Work Rank
out of 339 Agency Subcomponents

  315  

2017 Index Score
53.0

Change from 2016
6.2 


Parent Agency
Department of Homeland Security (Index Score: 52.0)
Mission
To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.
Website
http://www.cbp.gov/xp/cgov/home.xml

SCORES AND RANKINGS

Rank Change
(2016‑17)
2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Index Score 315 of 339 6.2  53.0 46.8 40.5 43.5 45.1 58.5 62.4 63.3 58.2 53.2 55.0
Category Rank Change
(2016‑17)
2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 329  of 336 3.5  43.6 40.1 35.7 37.4 40.0 47.2 50.1 49.9 46.9 41.9 43.7
Effective Leadership: Empowerment 327  of 336 4.6  35.9 31.3 27.0 29.1 31.0 39.5 41.9 44.1 40.0 33.7 34.9
Effective Leadership: Fairness 320  of 336 4.6  46.8 42.2 38.1 41.2 43.2 48.1 51.1 48.2 43.2 39.4 40.6
Effective Leadership: Senior Leaders 328  of 336 3.5  34.7 31.2 26.4 28.1 31.6 41.6 45.2 45.4 44.4 38.5 38.8
Effective Leadership: Supervisors 331  of 336 2.3  54.8 52.5 48.0 48.9 51.4 56.2 58.4 58.1 54.8 50.7 54.5
Employee Skills–Mission Match 329  of 338 4.7  70.5 65.8 62.9 64.9 66.9 72.8 76.1 75.5 75.0 71.1 71.6
Pay 266  of 338 1.8  59.1 57.3 53.3 57.4 55.5 71.1 71.2 70.0 67.2 64.7
Strategic Management 331  of 337 3.8  44.4 40.6 37.1 39.1 42.2 49.1 51.9 51.6 49.5 47.2 46.7
Teamwork 327  of 337 3.0  57.7 54.7 50.9 53.2 55.4 59.4 59.9 61.2 67.5 64.2 64.9
Innovation 330  of 337 3.8  51.9 48.1 44.9 46.7 48.9 53.7 56.3 56.7
Training and Development 328  of 338 3.0  49.1 46.1 41.7 43.0 44.7 52.2 56.1 57.9 55.8 50.7 50.5
Work–Life Balance 316  of 337 2.1  53.8 51.7 49.1 49.3 50.5 56.1 58.2 59.6 56.7 52.1 56.6
Support for Diversity 329  of 337 3.7  50.7 47.0 42.7 44.6 45.0 50.6 53.4 52.5 54.9 49.4 54.1
Performance-Based Rewards and Advancement 328  of 336 4.0  36.0 32.0 28.3 30.3 33.2 39.1 42.5 42.7 37.8 31.9 33.9
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2016)
1,735 ( 3.0% )

Average joined (2010-2016)

Workforce with less than three years of service
6.7%

Employees left (2016)
1,846 ( 3.1% )

Average left (2010-2016)


Gender Demographics


Race/Ethnicity Demographics