Agency Report

Deputy Commissioner for Operations

Best Places to Work Rank
out of 415 Agency Subcomponents

  249  

2018 Engagement Score
61.7

Change from 2017
-0.9 

Parent Agency
Social Security Administration (Engagement Score: 61.9)
Mission
To direct and manage headquarters and geographically dispersed operations installations; to oversee regional operating program, technical, assessment and program management activities; to direct studies and actions to improve the operational effectiveness and efficiency of its components; to promote systems and operational integration and defines user needs in the strategic planning process; to determine automation support needs for Operations components; to oversee the coordination and implementation of SSA’s policies for the electronic delivery of Agency services to the public.
Website
https://www.ssa.gov/org/orgDCO.htm
ON THIS PAGE
Scores and Rankings Trend Graphs

SCORES AND RANKINGS

Rank Change
(2017‑18)		 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 249 of 415 -0.9  61.7 62.6
Category Rank Change
(2017‑18)		 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 320  of 408 0.1  52.8 52.7
Effective Leadership: Empowerment 353  of 408 -0.6  42.2 42.8
Effective Leadership: Fairness 242  of 408 0.6  57.1 56.5
Effective Leadership: Senior Leaders 258  of 408 -0.2  46.7 46.9
Effective Leadership: Supervisors 376  of 408 0.4  62.1 61.7
Employee Skills–Mission Match 245  of 410 -0.5  77.8 78.3
Pay 274  of 410 0.4  60.7 60.3
Strategic Management 289  of 409 2.4  56.9 54.5
Teamwork 307  of 409 0.9  66.8 65.9
Innovation 366  of 409 -1.2  59.1 60.3
Training and Development 290  of 410 -1.6  58.7 60.3
Work–Life Balance 356  of 409 -2.4  55.7 58.1
Support for Diversity 301  of 409 -0.7  58.0 58.7
Performance-Based Rewards and Advancement 355  of 408 -0.2  43.0 43.2
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)
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TREND GRAPHS

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.