Agency Report

Deputy Commissioner for Operations

Best Places to Work Rank
out of 415 Agency Subcomponents

  249  

2018 Engagement Score
61.7

Change from 2017
-0.9 


Parent Agency
Social Security Administration (Engagement Score: 61.9)
Mission
To direct and manage headquarters and geographically dispersed operations installations; to oversee regional operating program, technical, assessment and program management activities; to direct studies and actions to improve the operational effectiveness and efficiency of its components; to promote systems and operational integration and defines user needs in the strategic planning process; to determine automation support needs for Operations components; to oversee the coordination and implementation of SSA’s policies for the electronic delivery of Agency services to the public.
Website
https://www.ssa.gov/org/orgDCO.htm

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 249 of 415 -0.9  61.7 62.6
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 320  of 408 0.1  52.8 52.7
Effective Leadership: Empowerment 353  of 408 -0.6  42.2 42.8
Effective Leadership: Fairness 242  of 408 0.6  57.1 56.5
Effective Leadership: Senior Leaders 258  of 408 -0.2  46.7 46.9
Effective Leadership: Supervisors 376  of 408 0.4  62.1 61.7
Employee Skills–Mission Match 245  of 410 -0.5  77.8 78.3
Pay 274  of 410 0.4  60.7 60.3
Strategic Management 289  of 409 2.4  56.9 54.5
Teamwork 307  of 409 0.9  66.8 65.9
Innovation 366  of 409 -1.2  59.1 60.3
Training and Development 290  of 410 -1.6  58.7 60.3
Work–Life Balance 356  of 409 -2.4  55.7 58.1
Support for Diversity 301  of 409 -0.7  58.0 58.7
Performance-Based Rewards and Advancement 355  of 408 -0.2  43.0 43.2
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)