Agency Report

Employee Services

Best Places to Work Rank
out of 420 Agency Subcomponents

  210  

2019 Engagement Score
63.9

Change from 2018
-12.6 


Parent Agency
Office of Personnel Management (Engagement Score: 67.1)
Mission
To provide oversight for programs and benefits regarding federal employees.
Website
http://www.opm.gov/about-us/our-people-organization/program-divisions/employee-services/

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 210 of 420 -12.6  63.9 76.5 80.0 77.1 69.4 67.8 73.2 68.1 71.0 72.7
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 185  of 413 -8.3  59.5 67.8 73.8 71.3 64.3 62.7 66.3 65.4 69.3 67.8
Effective Leadership: Empowerment 202  of 413 -9.6  52.0 61.6 69.3 65.1 55.3 54.2 58.1 59.1 57.7 62.2
Effective Leadership: Fairness 288  of 413 -4.8  55.0 59.8 67.2 65.2 61.5 59.8 56.5 61.7 62.7 63.0
Effective Leadership: Senior Leaders 294  of 413 -17.3  44.6 61.9 71.2 66.2 60.8 57.4 64.6 60.2 69.7 64.6
Effective Leadership: Supervisors 41  of 413 -0.5  80.3 80.8 81.9 82.5 73.6 73.6 76.9 75.8 78.0 76.1
Employee Skills–Mission Match 190  of 415 -0.4  79.4 79.8 82.5 82.8 78.2 76.2 79.6 77.1 76.1 80.9
Pay 85  of 415 -6.1  71.6 77.7 81.8 83.6 80.4 71.3 67.2 70.6 76.8 82.0
Strategic Management 71  of 414 -3.6  68.2 71.8 67.4 68.8 59.6 60.3 60.3 66.1 66.4 67.1
Teamwork 30  of 414 0.1  82.4 82.3 78.4 84.1 77.4 74.5 74.8 74.9 76.1 80.0
Innovation 59  of 414 -4.3  74.2 78.5 74.6 74.8 68.1 68.9 72.8 71.4 73.2 74.3
Training and Development 94  of 415 -3.1  70.5 73.6 77.3 74.0 73.3 55.0 65.4 67.1 69.5 63.1
Work–Life Balance 110  of 414 -2.1  69.2 71.3 72.7 70.8 65.3 64.8 67.1 71.2 72.0 66.4
Support for Diversity 46  of 414 -3.7  71.4 75.1 77.8 75.8 69.1 69.8 72.1 70.3 74.7 72.1
Performance-Based Rewards and Advancement 41  of 413 -3.8  61.9 65.7 66.9 60.0 51.3 54.7 57.6 56.1 58.2 60.7
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)