Agency Report

Court Services and Offender Supervision Agency

Best Places to Work Rank
out of 27 Midsize Agencies

  18  

2018 Engagement Score
63.5

Change from 2017
0.4 


Mission
To enhance public safety, prevent crime and reduce recidivism among those supervised and to support the fair administration of justice in close collaboration with the community.
Website
http://www.csosa.gov/
View Agency Subcomponents

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 18 of 27 0.4  63.5 63.1 59.5 58.8 57.2 58.5 61.2 66.3 68.4 64.1 55.7 63.8
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 21  of 25 0.4  54.7 54.3 52.7 54.3 49.5 50.8 52.8 58.2 58.7 57.9 51.5 55.8
Effective Leadership: Empowerment 21  of 25 1.2  45.0 43.8 42.1 43.9 40.6 42.0 46.5 50.2 51.0 50.8 43.4 41.9
Effective Leadership: Fairness 23  of 25 1.1  48.8 47.7 46.3 47.5 42.6 42.9 46.1 51.1 51.8 47.0 39.1 46.1
Effective Leadership: Senior Leaders 17  of 25 2.2  47.7 45.5 46.0 48.0 42.8 47.2 48.4 55.9 55.8 54.5 46.9 55.7
Effective Leadership: Supervisors 20  of 25 -2.2  69.4 71.6 67.7 69.2 64.0 62.7 63.8 68.0 69.0 70.4 66.5 67.8
Employee Skills–Mission Match 11  of 25 0.1  80.8 80.7 77.5 77.1 74.6 76.2 78.6 80.3 81.4 81.3 76.5 78.4
Pay 8  of 24 0.8  68.1 67.3 66.3 65.0 62.3 59.5 65.5 68.6 75.5 71.8 68.6
Strategic Management 17  of 25 4.1  60.5 56.4 55.7 57.1 53.4 54.7 59.5 62.9 64.4 68.0 61.1 64.5
Teamwork 24  of 25 1.1  65.4 64.3 63.5 64.3 60.1 58.2 63.4 65.2 69.3 74.5 74.1 74.7
Innovation 21  of 25 0.3  62.5 62.2 58.5 60.6 57.2 59.1 64.5 66.5 66.0
Training and Development 11  of 25 -0.6  64.3 64.9 63.7 64.2 61.0 61.4 67.7 73.1 74.9 73.6 68.1 72.7
Work–Life Balance 7  of 25 2.7  70.4 67.7 70.1 70.8 63.0 64.2 69.1 68.6 66.8 70.8 63.2 67.1
Support for Diversity 17  of 26 1.8  62.4 60.6 58.5 58.9 56.9 56.8 58.6 63.5 64.0 67.4 59.9 63.4
Performance-Based Rewards and Advancement 23  of 25 -0.5  43.3 43.8 42.2 42.3 37.8 41.3 45.5 49.5 51.9 52.1 45.7 50.0
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
62 ( 5.3% )

Average joined (2013-2017)
63

Workforce with less than three years of service
11.3%

Employees left (2017)
82 ( 7.0% )

Average left (2013-2017)
73


Gender Demographics


Race/Ethnicity Demographics