Agency Report

Defense Commissary Agency

Best Places to Work Rank
out of 420 Agency Subcomponents

2019 Engagement Score
49.7

Change from 2018
-4.9

Parent Agency: Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities (Engagement Score: 62.8)

Mission

To deliver a vital benefit of the military pay system that sells grocery items at cost while enhancing quality of life and readiness.

	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Engagement Score	378 of 420	-4.9	49.7	54.6	50.8	52.2	56.4	51.3	51.6	56.2	59.3	61.7	63.1	61.5	59.4	45.9

Category	Rank	Change (2018‑19)	2019	2018	2017	2016	2015	2014	2013	2012	2011	2010	2009	2007	2005	2003
Effective Leadership	395 of 413	-3.1	44.4	47.5	42.7	45.1	47.5	42.2	44.2	46.5	47.2	51.5	55.0	53.1	49.4	41.0
Effective Leadership: Empowerment	374 of 413	-2.3	39.5	41.8	37.6	39.8	41.7	35.8	38.8	42.5	42.2	48.7	53.1	50.6	46.8	38.0
Effective Leadership: Fairness	380 of 413	-1.9	45.7	47.6	45.4	42.7	47.5	42.8	44.5	41.9	44.9	50.3	49.5	47.0	45.0	39.1
Effective Leadership: Senior Leaders	346 of 413	-2.8	39.2	42.0	37.5	40.6	43.2	37.4	40.5	41.4	43.1	47.8	52.7	51.0	45.5	34.6
Effective Leadership: Supervisors	411 of 413	-4.4	51.3	55.7	49.0	53.3	54.7	49.9	50.5	56.0	54.9	57.1	60.9	59.5	56.9	49.9
Employee Skills–Mission Match	290 of 415	-0.4	77.3	77.7	74.4	76.6	75.9	73.7	75.5	74.4	79.8	80.8	82.8	83.0	81.1	76.9
Pay	361 of 415	-4.6	55.1	59.7	57.7	54.0	56.9	48.0	50.3	51.2	54.4	58.1	61.9	64.5
Strategic Management	398 of 414	-3.2	47.7	50.9	47.2	46.7	48.9	45.3	46.2	45.8	49.0	50.8	56.6	54.6	53.3	51.1
Teamwork	412 of 414	0.2	52.9	52.7	51.4	50.9	52.2	49.2	50.6	48.3	52.9	57.1	67.4	66.4	65.1	57.9
Innovation	369 of 414	-1.5	58.7	60.2	56.2	57.8	57.7	54.5	56.5	57.0	58.8	62.7
Training and Development	356 of 415	-3.1	55.2	58.3	54.5	56.4	57.6	54.2	55.4	56.1	56.7	60.3	62.2	60.5	59.8	50.1
Work–Life Balance	369 of 414	-6.1	54.5	60.6	57.7	57.6	58.2	53.7	53.8	56.2	54.6	58.9	58.1	60.9	58.7	49.2
Support for Diversity	403 of 414	-3.7	47.7	51.4	47.5	49.9	51.0	47.0	46.7	48.3	51.8	51.4	62.4	58.5	57.7	56.2
Performance-Based Rewards and Advancement	398 of 413	-4.8	37.3	42.1	36.1	37.5	39.1	32.9	36.2	38.9	41.0	44.4	48.8	48.3	47.7	39.6

Lower Quartile (0–25%)

Below Median (25–50%)

Above Median (50–75%)

Upper Quartile (75–100%)

Click on the graph legends to highlight selected data series. Hover over the graphs to view data by year.