Agency Report

Washington Headquarters Services

Best Places to Work Rank
out of 420 Agency Subcomponents

  319  

2019 Engagement Score
57.3

Change from 2018
-2.5 


Parent Agency
Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities (Engagement Score: 62.8)
Mission
To deliver exceptional customer experience with greater performance and lower costs, enabling DoD agencies to fulfill their missions.
Website
http://www.whs.mil

SCORES AND RANKINGS

Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 319 of 420 -2.5  57.3 59.8 55.1 54.9 52.3 53.4 57.9 59.4 59.7 57.3 63.1 57.9
Category Rank Change
(2018‑19)
2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 271  of 413 -0.7  56.1 56.8 53.9 52.0 51.7 53.9 56.5 54.1 56.8 55.3 58.3 46.2
Effective Leadership: Empowerment 284  of 413 -1.4  48.3 49.7 48.5 44.9 44.3 46.6 50.4 47.8 53.1 52.8 56.5 43.2
Effective Leadership: Fairness 295  of 413 -0.7  54.7 55.4 51.9 49.1 50.2 53.9 52.9 48.4 50.6 47.1 49.5 40.9
Effective Leadership: Senior Leaders 221  of 413 -1.6  49.0 50.6 48.2 45.8 44.4 48.5 51.9 50.1 53.6 52.5 55.8 41.7
Effective Leadership: Supervisors 292  of 413 0.7  67.9 67.2 63.5 63.3 63.5 63.1 66.1 64.1 64.9 63.4 66.2 55.0
Employee Skills–Mission Match 301  of 415 -0.9  77.1 78.0 75.2 74.8 74.8 72.9 76.4 76.8 79.6 78.9 80.8 78.4
Pay 114  of 415 -0.7  68.7 69.4 69.5 65.5 62.2 52.4 58.8 60.6 55.2 62.3
Strategic Management 263  of 414 -1.8  58.2 60.0 53.7 51.1 52.9 51.7 53.3 55.1 60.3 57.7 61.4 57.1
Teamwork 321  of 414 -1.7  66.6 68.3 64.0 63.8 64.5 65.1 62.7 62.6 70.9 70.9 70.8 64.1
Innovation 284  of 414 0.7  64.4 63.7 61.8 60.5 59.9 61.2 64.7 66.1
Training and Development 299  of 415 -0.4  58.7 59.1 56.6 57.0 53.4 50.2 60.2 59.1 64.4 59.2 65.3 55.9
Work–Life Balance 257  of 414 0.7  62.0 61.3 60.5 60.0 60.5 60.1 59.9 59.7 60.0 58.0 66.7 62.5
Support for Diversity 277  of 414 -1.0  58.4 59.4 56.7 54.1 53.8 53.4 57.1 57.8 60.6 60.9 63.8 53.0
Performance-Based Rewards and Advancement 282  of 413 0.9  47.7 46.8 45.1 41.0 41.8 41.9 46.0 46.8 49.7 53.5 54.8 47.9
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics