Agency Report

Customs and Border Protection

Best Places to Work Rank
out of 415 Agency Subcomponents

  372  

2018 Engagement Score
51.6

Change from 2017
-1.4 


Parent Agency
Department of Homeland Security (Engagement Score: 53.1)
Mission
To safeguard America's borders thereby protecting the public from dangerous people and materials while enhancing the Nation's global economic competitiveness by enabling legitimate trade and travel.
Website
http://www.cbp.gov/xp/cgov/home.xml

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 372 of 415 -1.4  51.6 53.0 46.8 40.5 43.5 45.1 58.5 62.4 63.3 58.2 53.2 55.0
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 400  of 408 -0.5  43.1 43.6 40.1 35.7 37.4 40.0 47.2 50.1 49.9 46.9 41.9 43.7
Effective Leadership: Empowerment 393  of 408 -1.2  34.7 35.9 31.3 27.0 29.1 31.0 39.5 41.9 44.1 40.0 33.7 34.9
Effective Leadership: Fairness 383  of 408 -0.8  46.0 46.8 42.2 38.1 41.2 43.2 48.1 51.1 48.2 43.2 39.4 40.6
Effective Leadership: Senior Leaders 378  of 408 -0.2  34.5 34.7 31.2 26.4 28.1 31.6 41.6 45.2 45.4 44.4 38.5 38.8
Effective Leadership: Supervisors 407  of 408 -0.4  54.4 54.8 52.5 48.0 48.9 51.4 56.2 58.4 58.1 54.8 50.7 54.5
Employee Skills–Mission Match 401  of 410 -2.0  68.5 70.5 65.8 62.9 64.9 66.9 72.8 76.1 75.5 75.0 71.1 71.6
Pay 296  of 410 0.4  59.5 59.1 57.3 53.3 57.4 55.5 71.1 71.2 70.0 67.2 64.7
Strategic Management 401  of 409 2.4  46.8 44.4 40.6 37.1 39.1 42.2 49.1 51.9 51.6 49.5 47.2 46.7
Teamwork 401  of 409 -0.3  57.4 57.7 54.7 50.9 53.2 55.4 59.4 59.9 61.2 67.5 64.2 64.9
Innovation 403  of 409 -0.5  51.4 51.9 48.1 44.9 46.7 48.9 53.7 56.3 56.7
Training and Development 395  of 410 -0.6  48.5 49.1 46.1 41.7 43.0 44.7 52.2 56.1 57.9 55.8 50.7 50.5
Work–Life Balance 393  of 409 -2.7  51.1 53.8 51.7 49.1 49.3 50.5 56.1 58.2 59.6 56.7 52.1 56.6
Support for Diversity 400  of 409 -1.4  49.3 50.7 47.0 42.7 44.6 45.0 50.6 53.4 52.5 54.9 49.4 54.1
Performance-Based Rewards and Advancement 400  of 408 -0.1  35.9 36.0 32.0 28.3 30.3 33.2 39.1 42.5 42.7 37.8 31.9 33.9
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management


Gender Demographics


Race/Ethnicity Demographics