Agency Report

Washington Headquarters Services

Best Places to Work Rank
out of 415 Agency Subcomponents

  280  

2018 Engagement Score
59.8

Change from 2017
4.7 


Parent Agency
Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities (Engagement Score: 63.2)
Mission
To provide a wide range of centralized capabilities to DOD headquarters, the Office of the Secretary of Defense and DOD components, enabling economies of scale for delivering essential administrative services to fulfill the mission of the department.
Website
http://www.whs.mil

SCORES AND RANKINGS

Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Engagement Score 280 of 415 4.7  59.8 55.1 54.9 52.3 53.4 57.9 59.4 59.7 57.3 63.1 57.9
Category Rank Change
(2017‑18)
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2007 2005 2003
Effective Leadership 243  of 408 2.9  56.8 53.9 52.0 51.7 53.9 56.5 54.1 56.8 55.3 58.3 46.2
Effective Leadership: Empowerment 258  of 408 1.2  49.7 48.5 44.9 44.3 46.6 50.4 47.8 53.1 52.8 56.5 43.2
Effective Leadership: Fairness 269  of 408 3.5  55.4 51.9 49.1 50.2 53.9 52.9 48.4 50.6 47.1 49.5 40.9
Effective Leadership: Senior Leaders 205  of 408 2.4  50.6 48.2 45.8 44.4 48.5 51.9 50.1 53.6 52.5 55.8 41.7
Effective Leadership: Supervisors 303  of 408 3.7  67.2 63.5 63.3 63.5 63.1 66.1 64.1 64.9 63.4 66.2 55.0
Employee Skills–Mission Match 240  of 410 2.8  78.0 75.2 74.8 74.8 72.9 76.4 76.8 79.6 78.9 80.8 78.4
Pay 109  of 410 -0.1  69.4 69.5 65.5 62.2 52.4 58.8 60.6 55.2 62.3
Strategic Management 202  of 409 6.3  60.0 53.7 51.1 52.9 51.7 53.3 55.1 60.3 57.7 61.4 57.1
Teamwork 266  of 409 4.3  68.3 64.0 63.8 64.5 65.1 62.7 62.6 70.9 70.9 70.8 64.1
Innovation 281  of 409 1.9  63.7 61.8 60.5 59.9 61.2 64.7 66.1
Training and Development 288  of 410 2.5  59.1 56.6 57.0 53.4 50.2 60.2 59.1 64.4 59.2 65.3 55.9
Work–Life Balance 266  of 409 0.8  61.3 60.5 60.0 60.5 60.1 59.9 59.7 60.0 58.0 66.7 62.5
Support for Diversity 268  of 409 2.7  59.4 56.7 54.1 53.8 53.4 57.1 57.8 60.6 60.9 63.8 53.0
Performance-Based Rewards and Advancement 287  of 408 1.7  46.8 45.1 41.0 41.8 41.9 46.0 46.8 49.7 53.5 54.8 47.9
Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

WORKFORCE SIZE AND DEMOGRAPHICS

Data source: FedScope, U.S. Office of Personnel Management

Employees joined (2017)
175 ( 9.0% )

Average joined (2013-2017)
268

Workforce with less than three years of service
13.4%

Employees left (2017)
185 ( 9.6% )

Average left (2013-2017)
193


Gender Demographics


Race/Ethnicity Demographics