Agency Rankings by Occupation

IT Specialist

The Best Places to Work rankings include results based on the index scores of five mission-critical occupations across government. The Office of Personnel Management and the Chief Human Capital Officer Council have focused on these occupations because shortages or a loss of staff in these job categories could interfere with the ability of agencies to effectively accomplish their missions.

The index score is calculated using a proprietary weighted formula that looks at responses to three different questions in the federal survey. The more the question predicts intent to remain, the higher the weighting.

  • I recommend my organization as a good place to work. (Q. 40)
  • Considering everything, how satisfied are you with your job? (Q. 69)
  • Considering everything, how satisfied are you with your organization? (Q. 71)

Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2016 2015 Change (2015‑16)
1 Goddard Space Flight Center (GSFC), NASA 80.9 74.6 6.3 
2 Treasury Inspector General for Tax Administration (TIGTA), Treasury 80.4 83.8 -3.4 
3 National Institute of Standards and Technology (NIST), Commerce 79.9 78.6 1.3 
4 U.S. Mint (USM), Treasury 79.3 71.6 7.7 
5 Federal Acquisition Service (FAS), GSA 78.3 79.6 -1.3 
6 U.S. Army Corps of Engineers (USACE), Army 76.6 58.5 18.1 
7 U.S. Geological Survey (USGS), Interior 75.2 67.3 7.9 
8 Bureau of Engraving and Printing (BEP), Treasury 74.7 68.5 6.2 
9 Office of the Comptroller of the Currency (OCC), Treasury 74.6 82.3 -7.7 
10 Bureau of Labor Statistics (BLS), DOL 74.5 70.8 3.7 
11 Centers for Disease Control and Prevention (CDC), HHS 73.7 72.8 0.9 
12 Bureau of Land Management (BLM), Interior 72.5 54.4 18.1 
13 Bureau of Reclamation (USBR), Interior 72.2 69.7 2.5 
14 Headquarters, Air Force 70.7 0.0 
15 Bureau of Economic Analysis (BEA), Commerce 69.7 76.3 -6.6 
16 Office of the Inspector General (OIG), HHS 69.1 62.8 6.3 
17 Power Marketing Administrations (PMA), DOE 68.7 67.6 1.1 
18 Marshall Space Flight Center (MSFC), NASA 68.5 76.4 -7.9 
19 GSA IT, GSA 68.3 64.7 3.6 
20 U.S. Fish and Wildlife Service (FWS), Interior 68.0 63.1 4.9 
21 U.S. Patent and Trademark Office (PTO), Commerce 67.2 67.2 0.0 
22 Federal Bureau of Investigation (FBI), DOJ 66.5 64.8 1.7 
23 Space and Naval Warfare Systems Command (SPAWAR), Navy 66.2 55.7 10.5 
24 National Nuclear Security Administration (NNSA), DOE 66.1 63.2 2.9 
25 Air Mobility Command (AMC), Air Force 66.0 75.3 -9.3 
26 Departmental Management, USDA 65.4 59.3 6.1 
27 Headquarters (HQ), NASA 64.7 67.7 -3.0 
28 United States Coast Guard (USCG), DHS 64.6 65.4 -0.8 
29 Under Secretary for Science and Energy, DOE 64.5 71.9 -7.4 
30 Drug Enforcement Administration (DEA), DOJ 64.3 63.8 0.5 
31 Defense Finance and Accounting Service (DFAS), DOD 64.1 53.7 10.4 
32 Defense Technical Information Center, DOD 63.9 0.0 
33 Assistant for Administration, Navy 63.8 0.0 
34 Centers for Medicare and Medicaid Services (CMS), HHS 63.4 60.2 3.2 
35 Naval Facilities Engineering Command (NAVFAC), Navy 63.3 61.8 1.5 
36 U.S. Army Forces Command (FORSCOM), Army 63.1 0.0 
37 Federal Bureau of Prisons (BOP), DOJ 61.4 78.0 -16.6 
38 Naval Sea Systems Command (NAVSEA), Navy 61.3 51.6 9.7 
39 Bonneville Power Administration (BPA), DOE 61.0 54.9 6.1 
40 Agricultural Marketing Service (AMS), USDA 60.8 0.0 
41 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), DOJ 60.7 63.9 -3.2 
42 U.S. Census Bureau, Commerce 60.4 60.1 0.3 
43 Food and Drug Administration (FDA), HHS 60.2 55.7 4.5 
44 Internal Revenue Service (IRS), Treasury 59.9 59.5 0.4 
45 National Institutes of Health (NIH), HHS 59.6 58.2 1.4 
46 Office of the Assistant Secretary for Administration and Management (OASAM), DOL 59.4 50.8 8.6 
47 Air Combat Command (ACC), Air Force 59.2 50.1 9.1 
48 Office of the Secretary (OS), Interior 59.0 56.7 2.3 
48 Office of the Chief Information Officer (OCIO), OPM 59.0 57.8 1.2 
50 Defense Security Service, DOD 58.9 0.0 
51 Naval Air Systems Command (NAVAIR), Navy 58.8 60.5 -1.7 
52 Defense Logistics Agency (DLA), DOD 58.0 52.5 5.5 
52 Citizenship and Immigration Services (USCIS), DHS 58.0 55.0 3.0 
54 Marine Corps (USMC), Navy 57.8 59.4 -1.6 
55 Agricultural Research Service (ARS), USDA 57.3 0.0 
55 U.S. Army Materiel Command (AMC), Army 57.3 41.7 15.6 
57 Pacific Air Forces (PACAF), Air Force 56.6 48.8 7.8 
58 Office of the Secretary (OS), DOT 56.5 0.0 
59 Rural Development (RD), USDA 56.1 61.0 -4.9 
60 National Oceanic and Atmospheric Administration (NOAA), Commerce 55.2 59.2 -4.0 
61 Air Education and Training Command (ATC), Air Force 54.7 56.5 -1.8 
61 Forest Service (USFS), USDA 54.7 0.0 
63 HQDA Field Operating Agencies and Staff Support Agencies, Army 54.3 44.4 9.9 
64 National Park Service (NPS), Interior 54.2 50.4 3.8 
65 Central Office (VACO), VA 53.7 52.9 0.8 
66 Bureau of the Fiscal Service (BFS), Treasury 53.4 54.6 -1.2 
67 Office of Information Technology, SEC 52.6 0.0 
68 Justice Management Division (JMD), DOJ 52.5 43.6 8.9 
68 Departmental Offices (DO), Treasury 52.5 57.0 -4.5 
70 Federal Law Enforcement Training Center (FLETC), DHS 52.0 53.6 -1.6 
71 Federal Aviation Administration (FAA), DOT 51.8 51.2 0.6 
72 U.S. Army Training and Doctrine Command (TRADOC), Army 51.7 49.7 2.0 
73 Federal Student Aid (FSA), ED 51.6 52.1 -0.5 
73 Indian Health Service (IHS), HHS 51.6 55.3 -3.7 
73 Office of the Chief Information Officer (OCIO), HUD 51.6 59.6 -8.0 
76 Animal and Plant Health Inspection Service (APHIS), USDA 51.3 0.0 
77 Defense Contract Management Agency (DCMA), DOD 51.0 63.0 -12.0 
78 Office of the Chief Information Officer (OCIO), ED 50.9 53.2 -2.3 
79 National Agricultural Statistics Service (NASS), USDA 50.3 0.0 
79 Defense Information Systems Agency (DISA), DOD 50.3 52.2 -1.9 
81 U.S. Army Medical Command (MEDCOM), Army 50.2 56.3 -6.1 
82 U.S. Secret Service (USSS), DHS 49.5 0.0 
83 Bureau of Indian Affairs (BIA), Interior 49.1 59.7 -10.6 
84 Management Directorate (MGMT), DHS 48.7 48.1 0.6 
85 Mine Safety and Health Administration (MSHA), DOL 48.4 50.4 -2.0 
86 Space Command (AFSPC), Air Force 48.2 55.6 -7.4 
87 Customs and Border Protection (CBP), DHS 47.3 46.9 0.4 
88 National Protection and Programs Directorate (NPPD), DHS 47.1 40.0 7.1 
89 Transportation Security Administration (TSA), DHS 47.0 38.9 8.1 
90 Commander, Navy Installations (CNI), Navy 46.2 49.1 -2.9 
91 Headquarters - Air Force Reserve Command (HQ AFRES), Air Force 45.5 50.4 -4.9 
92 Health Resources and Services Administration (HRSA), HHS 45.0 38.3 6.7 
93 Air Force Materiel Command (AFMC), Air Force 44.3 50.8 -6.5 
94 Network Technology Enterprise Command - 9th Army Signal Command (NETCOM), Army 43.6 46.4 -2.8 
95 Immigration and Customs Enforcement (ICE), DHS 43.4 27.5 15.9 
96 Office of the Chief Financial Officer (OCFO), USDA 43.0 52.7 -9.7 
97 Bureau of Safety and Environmental Enforcement (BSEE), Interior 42.4 47.1 -4.7 
98 Federal Emergency Management Agency (FEMA), DHS 42.3 34.0 8.3 
99 Farm Service Agency (FSA), USDA 42.2 0.0 
100 Defense Health Agency (DHA), DOD 41.3 46.0 -4.7 
100 Office of the Secretary (OS), HHS 41.3 36.0 5.3 
102 Washington Headquarters Services (WHS), DOD 38.3 42.3 -4.0 
103 Under Secretary for Management and Performance, DOE 34.2 26.6 7.6 
Air Force Operational Test and Evaluation Center (AFOTEC), Air Force 0.0 
U.S. Air Force Academy (USAFA), Air Force 0.0 
U.S. Air Forces, Europe (USAFE), Air Force 0.0 
25th Air Force, Air Force 0.0 
Air Force Special Operations Command (AFSOC), Air Force 0.0 
Installation and Mission Support (AFIMSC), Air Force 0.0 
NORAD/U.S. Northern Command (NORAD), Air Force 0.0 
Air National Guard, Air Force 0.0 
Air Force Elements, U.S. Special Operations Command (SOCOM), Air Force 0.0 
Air Force Elements, U.S. Strategic Command (USSTRATCOM), Air Force 40.5 0.0 
Air Force District of Washington (AFDW), Air Force 0.0 
Global Strike Command (AFGSC), Air Force 0.0 
Risk Management Agency (RMA), USDA 0.0 
Foreign Agricultural Service (FAS), USDA 0.0 
Office of the General Counsel (OGC), USDA 0.0 
Natural Resources Conservation Service (NRCS), USDA 0.0 
Economic Research Service (ERS), USDA 0.0 
National Institute of Food and Agriculture (NIFA), USDA 0.0 
Office of the Inspector General (OIG), USDA 0.0 
Food Nutrition and Consumer Services (FNS), USDA 0.0 
Grain Inspection, Packers and Stockyards Administration (GIPSA), USDA 0.0 
Food Safety and Inspection Service (FSIS), USDA 0.0 
Office of the Assistant Secretary for Civil Rights, USDA 0.0 
U.S. Army North, Army 0.0 
U.S. Army Acquisition Support Center (ASC), Army 58.7 0.0 
U.S. Army Intelligence and Security Command (INSCOM), Army 0.0 
U.S. Army Test and Evaluation Command (ATEC), Army 0.0 
U.S. Army Audit Agency (USAAA), Army 0.0 
U.S. Army Installation Management Agency (IMA), Army 0.0 
U.S. Army Criminal Investigation Command (CID), Army 0.0 
Chief of Staff of the Army, Army 0.0 
U.S. Army, Europe (USAREUR), Army 0.0 
Office of the Chief of the National Guard Bureau (CNGB), Army 0.0 
U.S. Army Reserve Command (USARC), Army 0.0 
Joint Activities, Army 0.0 
U.S. Army, Pacific (USARPAC), Army 0.0 
Office of the Secretary of the Army (OS), Army 0.0 
Field Operating Offices of Office of the Secretary of the Army, Army 0.0 
U.S. Army Space and Missile Defense Command, U.S. Army Forces Strategic Command (USASMDC/ARSTRAT), Army 0.0 
Joint Services and DOD Activities Supported the HQDA, Army 0.0 
U.S. Special Operations Command (SOCOM), Army 0.0 
U.S. Military Entrance Processing Command (MEPCOM), Army 0.0 
Office of the Secretary (OS ), Commerce 35.3 0.0 
Economic Development Administration (EDA), Commerce 0.0 
International Trade Administration (ITA), Commerce 0.0 
National Telecommunications and Information Administration (NTIA), Commerce 0.0 
National Technical Information Service (NTIS), Commerce 0.0 
Office of the Inspector General (OIG), Commerce 0.0 
Bureau of Industry and Security (BIS), Commerce 0.0 
Joint Chiefs of Staff, DOD 0.0 
Defense Contract Audit Agency (DCAA), DOD 0.0 
Uniformed Services University of the Health Sciences (USU), DOD 0.0 
Department of Defense Education Activity (DoDEA), DOD 0.0 
Office of the Inspector General (OIG), DOD 0.0 
Missile Defense Agency (MDA), DOD 0.0 
Defense Commissary Agency (DECA), DOD 0.0 
Defense Human Resources Activity (DHRA), DOD 55.5 0.0 
Defense Threat Reduction Agency (DTRA), DOD 0.0 
National Defense University (NDU), DOD 0.0 
Defense Microelectronics Activity, DOD 0.0 
Defense Media Activity (DMA), DOD 0.0 
Office of Justice Programs (OJP), DOJ 0.0 
U.S. Marshals Service (USMS), DOJ 0.0 
Office of the Inspector General (OIG), DOJ 0.0 
U.S. Trustee Program (USTP), DOJ 0.0 
Executive Office for Immigration Review (EOIR), DOJ 0.0 
Bureau of Alcohol Tobacco Firearms and Explosives (ATF), DOJ 0.0 
Antitrust Division (ATR), DOJ 0.0 
Civil Division, DOJ 0.0 
Civil Rights Division, DOJ 0.0 
Criminal Division, DOJ 0.0 
Environment and Natural Resources Division (ENRD), DOJ 0.0 
Tax Division, DOJ 0.0 
Office of the Secretary, DOL 0.0 
Bureau of International Labor Affairs (ILAB), DOL 0.0 
Office of Federal Contract Compliance Programs (OFCCP), DOL 0.0 
Employment and Training Administration (ETA), DOL 0.0 
Office of the Inspector General (OIG), DOL 0.0 
Office of Labor-Management Standards (OLMS), DOL 0.0 
Employee Benefits Security Administration (EBSA), DOL 0.0 
Occupational Safety and Health Administration (OSHA), DOL 0.0 
Office of the Solicitor (SOL), DOL 0.0 
Veterans Employment and Training Services (VETS), DOL 0.0 
Office of Workers' Compensation Programs (OWCP), DOL 0.0 
Wage and Hour Division (WHD), DOL 0.0 
Office of the Secretary (OS), DOE 0.0 
Office of the General Counsel (OGC), FERC 0.0 
Office of Energy Projects (OEP), FERC 0.0 
Office of the Executive Director (OED), FERC 0.0 
Office of Enforcement, FERC 0.0 
Office of Energy Market Regulation (OEMR), FERC 0.0 
Office for Civil Rights (OCR), ED 0.0 
Office of Inspector General (OIG), ED 0.0 
Office of the General Counsel (OGC), ED 0.0 
Office of Special Education and Rehabilitative Services (OSERS), ED 0.0 
Office of the Chief Financial Officer (OCFO), ED 0.0 
Office of Management (OM), ED 0.0 
Office of Postsecondary Education (OPE), ED 0.0 
Institute of Education Sciences (IES), ED 0.0 
Office of Elementary and Secondary Education (OESE), ED 0.0 
Office of Enforcement Compliance Assurance (OECA), EPA 0.0 
Office of Administration and Resources Management (OARM), EPA 0.0 
Office of Water (OW), EPA 0.0 
Office of Land and Emergency Management (OLEM), EPA 0.0 
Office of Air and Radiation (OAR), EPA 0.0 
Office of Research and Development (ORD), EPA 0.0 
Region 1 - New England, EPA 0.0 
Region 2, EPA 0.0 
Region 3 - Mid-Atlantic, EPA 0.0 
Region 4 - Southeast, EPA 0.0 
Region 5, EPA 0.0 
Region 6 - South Central, EPA 0.0 
Region 7 - Midwest, EPA 0.0 
Region 8 - Mountains and Plains, EPA 0.0 
Region 9 - Pacific Southwest, EPA 0.0 
Region 10 - Pacific Northwest, EPA 0.0 
Office of Chemical Safety and Pollution Prevention (OCSPP), EPA 0.0 
Community Supervision Program (CSP), CSOSA 0.0 
Office of Administrative Services (OAS), GSA 0.0 
Public Buildings Service (PBS), GSA 0.0 
Office of the Chief Financial Officer (OCFO), GSA 0.0 
Office of the General Counsel (OGC), GSA 0.0 
Office of the Chief Human Capital Officer (OCHCO), GSA 0.0 
Office of the Inspector General (OIG), GSA 0.0 
Office of Government-wide Policy (OGP), GSA 0.0 
Office of Mission Assurance (OMA), GSA 0.0 
Administration for Community Living (ACL), HHS 0.0 
Substance Abuse and Mental Health Services Administration (SAMHSA), HHS 0.0 
Agency for Healthcare Research and Quality (AHRQ), HHS 0.0 
Administration for Children and Families (ACF), HHS 0.0 
Office of Intelligence and Analysis (IA), DHS 0.0 
Office of the Inspector General (OIG), DHS 0.0 
Office of the Secretary (OS), DHS 0.0 
Domestic Nuclear Detection Office (DNDO), DHS 0.0 
Science and Technology Directorate, DHS 0.0 
Office of Administration, HUD 0.0 
Office of the Chief Human Capital Officer (OCHCO), HUD 0.0 
Office of the General Counsel (OGC), HUD 0.0 
Office of Community Planning and Development (CPD), HUD 0.0 
Office of Fair Housing and Equal Opportunity (FHEO), HUD 0.0 
Office of the Chief Financial Officer (OCFO), HUD 0.0 
Office of Field Policy and Management (FPM), HUD 0.0 
Office of Housing, HUD 0.0 
Office of Chief Procurement Officer (OCPO), HUD 0.0 
Office of Public and Indian Housing (PIH), HUD 0.0 
Office of Policy Development and Research (PDR), HUD 0.0 
Ginnie Mae (GNMA), HUD 0.0 
Voice of America (VOA), BBG 0.0 
Office of Cuba Broadcasting (OCB), BBG 0.0 
Bureau of Ocean Energy Management (BOEM), Interior 0.0 
Office of the Solicitor (SOL), Interior 0.0 
Office of Surface Mining, Reclamation and Enforcement (OSMRE), Interior 0.0 
Office of the Inspector General (OIG), Interior 0.0 
Ames Research Center (ARC), NASA 0.0 
Glenn Research Center (GRC), NASA 0.0 
Langley Research Center (LARC), NASA 0.0 
Armstrong Flight Research Center (AFRC), NASA 0.0 
Johnson Space Center (JSC), NASA 0.0 
Kennedy Space Center (KSC), NASA 0.0 
Immediate Office of the Chief of Naval Operations, Navy 0.0 
Office of Naval Research (ONR), Navy 0.0 
Naval Medical Command (NAVMEDCOM), Navy 62.1 0.0 
Bureau of Naval Personnel (BUPERS), Navy 45.9 0.0 
Naval Supply Systems Command (NAVSUP), Navy 0.0 
Strategic Systems Programs Office (SSP), Navy 0.0 
Military Sealift Command (MSC), Navy 0.0 
Office of the Chief Financial Officer (OCFO), OPM 0.0 
Office of the Inspector General (OIG), OPM 0.0 
Federal Investigative Service (FISD), OPM 0.0 
Facilities, Security and Emergency Management, OPM 0.0 
Retirement Services, OPM 0.0 
Healthcare and Insurance, OPM 0.0 
Employee Services, OPM 0.0 
HR Solutions, OPM 0.0 
Merit System Audit and Compliance (MSAC), OPM 0.0 
Division of Corporation Finance, SEC 0.0 
Division of Investment Management, SEC 0.0 
Division of Economic and Risk Analysis, SEC 0.0 
Division of Trading and Markets, SEC 0.0 
Office of Financial Management, SEC 0.0 
Office of Support Operations, SEC 0.0 
Office of General Counsel, SEC 0.0 
Office of Human Resources, SEC 0.0 
National Enforcement Program, SEC 0.0 
National Examination Program, SEC 0.0 
Office of the Inspector General, SSA 0.0 
Federal Highway Administration (FHWA), DOT 0.0 
Federal Railroad Administration (FRA), DOT 0.0 
Federal Transit Administration (FTA), DOT 0.0 
National Highway Traffic Safety Administration (NHTSA), DOT 0.0 
Office of the Inspector General (OIG), DOT 0.0 
Maritime Administration (MARAD), DOT 0.0 
Pipeline and Hazardous Materials Safety Administration (PHMSA), DOT 0.0 
Federal Motor Carrier Safety Administration (FMCSA), DOT 0.0 
Alcohol and Tobacco Tax and Trade Bureau (TTB), Treasury 0.0 
Office of Inspector General (OIG), Treasury 0.0 
Financial Crimes Enforcement Network (FinCEN), Treasury 0.0 
Office of the Inspector General (OIG), TVA 0.0 
Office of Inspector General (OIG), VA 0.0 
Veterans Benefits Administration (VBA), VA 0.0 
National Cemetery Administration (NCA), VA 0.0 
Veterans Health Administration (VHA), VA 0.0 

Not all agencies have data for occupational groups, due to small sample sizes. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

No DataNo Change