Agency Rankings by Occupation

HR Specialist

The Best Places to Work rankings include results based on the index scores of five mission-critical occupations across government. The Office of Personnel Management and the Chief Human Capital Officer Council have focused on these occupations because shortages or a loss of staff in these job categories could interfere with the ability of agencies to effectively accomplish their missions.

The index score is calculated using a proprietary weighted formula that looks at responses to three different questions in the federal survey. The more the question predicts intent to remain, the higher the weighting.

  • I recommend my organization as a good place to work. (Q. 40)
  • Considering everything, how satisfied are you with your job? (Q. 69)
  • Considering everything, how satisfied are you with your organization? (Q. 71)

Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2016 2015 Change (2015‑16)
1 National Aeronautics and Space Administration 78.2 70.5 7.7 
2 Department of the Treasury 68.0 68.6 -0.6 
3 Social Security Administration 67.0 69.9 -2.9 
4 Department of Health and Human Services 66.7 58.8 7.9 
5 Department of the Navy 66.2 68.6 -2.4 
6 Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities 65.5 58.7 6.8 
7 Department of Commerce 65.3 60.6 4.7 
8 Department of Justice 64.6 64.0 0.6 
9 Department of Transportation 64.5 58.2 6.3 
10 Department of Agriculture 63.5 49.2 14.3 
11 Department of the Interior 60.0 60.0 0.0 
12 Department of Labor 59.5 57.7 1.8 
13 Department of the Army 59.2 60.1 -0.9 
14 Department of Veterans Affairs 54.8 59.6 -4.8 
15 Department of the Air Force 53.6 54.4 -0.8 
16 Department of Homeland Security 51.7 53.5 -1.8 
Intelligence Community 0.0 
Department of State 71.6 0.0 

Not all agencies have data for occupational groups, due to small sample sizes. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

No DataNo Change