The index scores by demographic measure the performance of agencies and agency subcomponents related to employee satisfaction and commitment, according to a given demographic group. Not all agencies have data for demographic groups, due to small sample sizes. Learn more »
| Rank |
Agency |
2012 |
2011 |
Change |
| 1 |
Federal Highway Administration (DOT) |
83.9 |
77.3 |
6.60 |
| 2 |
Patent and Trademark Office (Commerce) |
83.7 |
79.9 |
3.80 |
| 3 |
Lyndon B. Johnson Space Center (NASA) |
82.7 |
78.2 |
4.50 |
| 4 |
Office of the Inspector General (DHS) |
82.6 |
 |
0.00 |
| 5 |
Langley Research Center (NASA) |
82.3 |
94.0 |
-11.70 |
| 6 |
Region 9 - San Francisco (EPA) |
82.1 |
80.8 |
1.30 |
| 7 |
John F. Kennedy Space Center (NASA) |
80.9 |
81.3 |
-0.40 |
| 8 |
Naval Medical Command (Navy) |
80.4 |
72.9 |
7.50 |
| 9 |
Office of the Comptroller of the Currency (Treasury) |
80.3 |
79.0 |
1.30 |
| 10 |
Military Sealift Command (Navy) |
79.8 |
|
0.00 |
| 11 |
Air Combat Command (Air Force) |
78.7 |
|
0.00 |
| 12 |
U.S. Mint (Treasury) |
78.4 |
83.6 |
-5.20 |
| 13 |
National Institute of Standards and Technology (Commerce) |
78.3 |
81.6 |
-3.30 |
| 13 |
United States Coast Guard (DHS) |
78.3 |
|
0.00 |
| 15 |
Office of Naval Research (Navy) |
77.9 |
75.7 |
2.20 |
| 16 |
Centers for Disease Control and Prevention (HHS) |
77.0 |
74.5 |
2.50 |
| 17 |
Bureau of the Census (Commerce) |
76.9 |
80.9 |
-4.00 |
| 18 |
Goddard Space Flight Center (NASA) |
76.8 |
78.2 |
-1.40 |
| 19 |
Marketing and Regulatory Programs (USDA) |
76.4 |
|
0.00 |
| 20 |
Food Safety and Inspection Service (USDA) |
76.1 |
73.5 |
2.60 |
| 21 |
Field Operating Offices of Office of the Secretary of the Army (Army) |
76.0 |
|
0.00 |
| 21 |
Bonneville Power Administration (DOE) |
76.0 |
76.7 |
-0.70 |
| 23 |
Bureau of Labor Statistics (DOL) |
75.8 |
76.3 |
-0.50 |
| 24 |
Internal Revenue Service (Treasury) |
75.3 |
69.6 |
5.70 |
| 25 |
U.S. Geological Survey (Interior) |
74.8 |
|
0.00 |
| 26 |
National Institutes of Health (HHS) |
74.7 |
76.0 |
-1.30 |
| 27 |
Federal Acquisition Service (GSA) |
74.6 |
|
0.00 |
| 28 |
Ames Research Center (NASA) |
74.4 |
67.3 |
7.10 |
| 29 |
Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ) |
74.3 |
72.1 |
2.20 |
| 29 |
Drug Enforcement Administration (DOJ) |
74.3 |
81.3 |
-7.00 |
| 29 |
Naval Supply Systems Command (Navy) |
74.3 |
72.1 |
2.20 |
| 32 |
Air Education and Training Command (Air Force) |
74.2 |
|
0.00 |
| 32 |
Defense Information Systems Agency (DOD) |
74.2 |
|
0.00 |
| 34 |
Citizenship and Immigration Services (DHS) |
72.9 |
69.1 |
3.80 |
| 35 |
Air Force Materiel Command (Air Force) |
72.6 |
|
0.00 |
| 36 |
John Glenn Research Center at Lewis Field (NASA) |
72.4 |
74.9 |
-2.50 |
| 37 |
U.S. Fish and Wildlife Service (Interior) |
72.3 |
|
0.00 |
| 38 |
U.S. Army National Guard Units (Army) |
72.2 |
|
0.00 |
| 39 |
Space and Naval Warfare Systems Command (Navy) |
71.6 |
80.2 |
-8.60 |
| 40 |
Federal Bureau of Investigation (DOJ) |
71.5 |
|
0.00 |
| 41 |
U.S. Army Corps of Engineers (Army) |
71.4 |
74.3 |
-2.90 |
| 42 |
Secret Service (DHS) |
71.2 |
|
0.00 |
| 43 |
Health Resources and Services Administration (HHS) |
70.7 |
72.9 |
-2.20 |
| 43 |
Naval Sea Systems Command (Navy) |
70.7 |
70.4 |
0.30 |
| 43 |
U.S. Atlantic Fleet - Commander In Chief (Navy) |
70.7 |
|
0.00 |
| 46 |
Food and Drug Administration (HHS) |
70.6 |
73.6 |
-3.00 |
| 47 |
Immediate Office of the Chief of Naval Operations (Navy) |
70.5 |
78.5 |
-8.00 |
| 48 |
Air Mobility Command (Air Force) |
70.4 |
|
0.00 |
| 48 |
Office of Research and Development (EPA) |
70.4 |
66.6 |
3.80 |
| 50 |
Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army) |
70.3 |
|
0.00 |
| 51 |
Defense Logistics Agency (DOD) |
70.1 |
|
0.00 |
| 52 |
Region 2 - New York (EPA) |
69.9 |
71.1 |
-1.20 |
| 53 |
U.S. Army Medical Command (Army) |
69.8 |
80.9 |
-11.10 |
| 53 |
Veterans Health Administration (VA) |
69.8 |
74.0 |
-4.20 |
| 55 |
U.S. Pacific Fleet - Commander In Chief (Navy) |
69.5 |
68.2 |
1.30 |
| 56 |
Agricultural Research Service (USDA) |
69.4 |
75.9 |
-6.50 |
| 56 |
U.S. Army, Pacific (Army) |
69.4 |
|
0.00 |
| 56 |
Centers for Medicare and Medicaid Services (HHS) |
69.4 |
73.8 |
-4.40 |
| 59 |
Federal Aviation Administration (DOT) |
68.9 |
73.3 |
-4.40 |
| 60 |
U.S. Army Materiel Command (Army) |
68.8 |
78.2 |
-9.40 |
| 61 |
Naval Facilities Engineering Command (Navy) |
68.7 |
71.1 |
-2.40 |
| 62 |
U.S. Army Training and Doctrine Command (Army) |
68.2 |
|
0.00 |
| 62 |
Bureau of Alcohol Tobacco Firearms and Explosives (DOJ) |
68.2 |
67.5 |
0.70 |
| 64 |
Pacific Air Forces (Air Force) |
67.5 |
75.2 |
-7.70 |
| 65 |
TRICARE Management Activity (DOD) |
67.2 |
|
0.00 |
| 66 |
Departmental Offices (Treasury) |
67.1 |
61.0 |
6.10 |
| 67 |
Public Buildings Service (GSA) |
67.0 |
75.2 |
-8.20 |
| 68 |
National Oceanic and Atmospheric Administration (Commerce) |
66.7 |
67.3 |
-0.60 |
| 68 |
Defense Contract Management Agency (DOD) |
66.7 |
78.7 |
-12.00 |
| 70 |
Space Command (Air Force) |
65.7 |
76.6 |
-10.90 |
| 71 |
Office of the Secretary (HHS) |
65.3 |
71.1 |
-5.80 |
| 72 |
Federal Investigative Service (OPM) |
65.2 |
65.6 |
-0.40 |
| 73 |
Naval Air Systems Command (Navy) |
65.1 |
|
0.00 |
| 74 |
Commander - Navy Installations (Navy) |
64.8 |
55.2 |
9.60 |
| 75 |
U.S. Marshals Service (DOJ) |
64.7 |
70.8 |
-6.10 |
| 75 |
Office of the Secretary of the Interior (Interior) |
64.7 |
|
0.00 |
| 77 |
Executive Office for Immigration Review (DOJ) |
64.1 |
|
0.00 |
| 78 |
U.S. Army Installation Management Agency (Army) |
64.0 |
|
0.00 |
| 79 |
Headquarters - Air Force Reserve (Air Force) |
63.5 |
|
0.00 |
| 80 |
Office of Chemical Safety and Pollution Prevention (EPA) |
63.4 |
|
0.00 |
| 80 |
National Park Service (Interior) |
63.4 |
|
0.00 |
| 82 |
Bureau of Prisons/Federal Prison System (DOJ) |
62.5 |
|
0.00 |
| 82 |
Naval Education and Training Command (Navy) |
62.5 |
69.1 |
-6.60 |
| 84 |
Marine Corps (Navy) |
61.9 |
|
0.00 |
| 85 |
Defense Contract Audit Agency (DOD) |
61.3 |
54.5 |
6.80 |
| 86 |
Assistant for Administration - Under Secretary of the Navy (Navy) |
61.1 |
72.9 |
-11.80 |
| 87 |
U.S. Army Acquisition Support Center (Army) |
60.7 |
|
0.00 |
| 88 |
Natural Resources Conservation Service (USDA) |
60.5 |
|
0.00 |
| 89 |
Bureau of Reclamation (Interior) |
60.2 |
|
0.00 |
| 90 |
Research and Innovative Technology Administration (DOT) |
60.0 |
|
0.00 |
| 91 |
U.S. Army Netcom/9th Army Signal Command (Army) |
59.0 |
|
0.00 |
| 92 |
Customs and Border Protection (DHS) |
58.7 |
62.5 |
-3.80 |
| 93 |
Air National Guard Units (Air Force) |
58.5 |
|
0.00 |
| 94 |
Federal Emergency Management Agency (DHS) |
58.4 |
|
0.00 |
| 95 |
Forest Service (USDA) |
54.8 |
|
0.00 |
| 96 |
Management Directorate (DHS) |
53.9 |
|
0.00 |
| 96 |
Bureau of Land Management (Interior) |
53.9 |
|
0.00 |
| 98 |
Office of Workers' Compensation Programs (DOL) |
53.4 |
50.1 |
3.30 |
| 99 |
Central Office (VA) |
53.2 |
71.7 |
-18.50 |
| 100 |
Transportation Security Administration (DHS) |
51.6 |
53.0 |
-1.40 |
| 101 |
International Trade Administration (Commerce) |
50.2 |
53.0 |
-2.80 |
| 101 |
National Protection and Programs Directorate (DHS) |
50.2 |
|
0.00 |
| 103 |
Assistant Secretary for Housing - Federal Housing Commissioner (HUD) |
49.3 |
|
0.00 |
| 104 |
Voice of America (BBG) |
49.2 |
|
0.00 |
| 105 |
Immigration and Customs Enforcement (DHS) |
48.5 |
58.8 |
-10.30 |
| 106 |
Office of Federal Contract Compliance Programs (DOL) |
48.0 |
|
0.00 |
| 107 |
Wage and Hour Division (DOL) |
47.7 |
74.1 |
-26.40 |
| 108 |
Rural Development (USDA) |
46.3 |
|
0.00 |
| 109 |
Employment and Training Administration (DOL) |
46.0 |
|
0.00 |
| 110 |
U.S. Army Intelligence and Security Command (Army) |
43.3 |
|
0.00 |
|
Air Force Operational Test and Evaluation Center (Air Force) |
|
|
0.00 |
|
Air Force Audit Agency (Air Force) |
|
|
0.00 |
|
Air Force Office of Special Investigations (Air Force) |
|
|
0.00 |
|
Air Force Personnel Center (Air Force) |
|
|
0.00 |
|
U.S. Air Force Academy (Air Force) |
|
|
0.00 |
|
U.S. Air Forces, Europe (Air Force) |
|
|
0.00 |
|
Headquarters Air Intelligence Agency (Air Force) |
|
|
0.00 |
|
Air Force Special Operations Command (Air Force) |
|
|
0.00 |
|
Air Force Manpower Agency (Air Force) |
|
|
0.00 |
|
Headquarters and Support Elements (Air Force) |
|
|
0.00 |
|
Civilian Career Training (Air Force) |
|
|
0.00 |
|
Air Force Personnel Operations Agency (Air Force) |
|
|
0.00 |
|
Air Force Legal Services Center (Air Force) |
|
|
0.00 |
|
Air National Guard Support Center (Air Force) |
|
|
0.00 |
|
Air Force Technical Applications Center (Air Force) |
|
|
0.00 |
|
Air Weather Service (Air Force) |
|
|
0.00 |
|
Air National Guard Units (Mobilization) (Title 5) (Air Force) |
|
|
0.00 |
|
Air Force Elements, U.S. Central Command (Air Force) |
|
|
0.00 |
|
Air Force Elements, U.S. Special Operations Command (Air Force) |
|
|
0.00 |
|
Air Force Elements, U.S. Strategic Command (Air Force) |
|
|
0.00 |
|
Air Force Elements, U.S. Transportation Command (Air Force) |
|
|
0.00 |
|
Air Force Elements, Other Than Europe (Air Force) |
|
|
0.00 |
|
Air Force Center for Environmental Excellence (Air Force) |
|
|
0.00 |
|
Air Force Elements, U.S. Northern Command (Air Force) |
|
|
0.00 |
|
Air Force District of Washington (Air Force) |
|
|
0.00 |
|
Global Strike Command (Air Force) |
|
|
0.00 |
|
Risk Management Agency (USDA) |
|
|
0.00 |
|
Foreign Agricultural Service (USDA) |
|
|
0.00 |
|
Office of General Counsel (USDA) |
|
|
0.00 |
|
Economic Research Service (USDA) |
|
|
0.00 |
|
National Agricultural Statistics Service (USDA) |
|
|
0.00 |
|
Office of the Inspector General (USDA) |
|
|
0.00 |
|
Food and Nutrition Service (USDA) |
|
|
0.00 |
|
Departmental Administration (USDA) |
|
|
0.00 |
|
Farm Service Agency (USDA) |
|
57.2 |
0.00 |
|
U.S. Army Test and Evaluation Command (Army) |
|
|
0.00 |
|
U.S. Army Audit Agency (Army) |
|
|
0.00 |
|
U.S. Army Criminal Investigation Command (Army) |
|
|
0.00 |
|
Immediate Office of the Chief-of-Staff of the Army (Army) |
|
|
0.00 |
|
U.S. Army, Europe (DOT) |
|
|
0.00 |
|
U.S. Army Forces Command (Army) |
|
|
0.00 |
|
U.S. Army South Command (Army) |
|
|
0.00 |
|
Office of the Chief of the National Guard Bureau (Army) |
|
|
0.00 |
|
U.S. Army Reserve Command (Army) |
|
|
0.00 |
|
Joint Activities (Army) |
|
|
0.00 |
|
U.S. Military Academy (Army) |
|
|
0.00 |
|
U.S. Army Military District of Washington (Army) |
|
|
0.00 |
|
Office of the Secretary of the Army (Army) |
|
|
0.00 |
|
U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army) |
|
|
0.00 |
|
Joint Services and Activities Supported By the Office, Secretary of the Army (Army) |
|
|
0.00 |
|
U.S. Special Operations Command (Army) |
|
|
0.00 |
|
U.S. Army Accessions Command (Army) |
|
|
0.00 |
|
U.S. Military Entrance Processing Command (Army) |
|
|
0.00 |
|
U.S. Army War College (Army) |
|
|
0.00 |
|
Office of the Secretary (Commerce) |
|
|
0.00 |
|
Economic Development Administration (Commerce) |
|
|
0.00 |
|
Bureau of Economic Analysis (Commerce) |
|
|
0.00 |
|
National Telecommunications and Information Administration (Commerce) |
|
|
0.00 |
|
Office of the Inspector General (Commerce) |
|
|
0.00 |
|
Bureau of Industry and Security (Commerce) |
|
|
0.00 |
|
Office of the Secretary (DOD) |
|
|
0.00 |
|
Defense Security Service (DOD) |
|
|
0.00 |
|
Department of Defense Education Activity (DOD) |
|
|
0.00 |
|
Office of the Inspector General (DOD) |
|
|
0.00 |
|
Missile Defense Agency (DOD) |
|
|
0.00 |
|
Defense Commissary Agency (DOD) |
|
63.3 |
0.00 |
|
Defense Finance and Accounting Service (DOD) |
|
|
0.00 |
|
Defense Human Resources Activity (DOD) |
|
|
0.00 |
|
Defense Threat Reduction Agency (DOD) |
|
|
0.00 |
|
National Defense University (DOD) |
|
|
0.00 |
|
Defense Media Activity (DOD) |
|
|
0.00 |
|
Washington Headquarters Services - Serviced (DOD) |
|
|
0.00 |
|
Director of Administration and Management, Washington Headquarters Service, Pentagon Force Protection Agency (DOD) |
|
|
0.00 |
|
Office of Justice Programs (DOJ) |
|
|
0.00 |
|
Office of the Inspector General (DOJ) |
|
|
0.00 |
|
U.S. Trustees Program (DOJ) |
|
|
0.00 |
|
Justice Management Division (DOJ) |
|
|
0.00 |
|
Antitrust Division (DOJ) |
|
|
0.00 |
|
Civil Division (DOJ) |
|
92.2 |
0.00 |
|
Civil Rights Division (DOJ) |
|
|
0.00 |
|
Criminal Division (DOJ) |
|
|
0.00 |
|
Environment and Natural Resources Division (DOJ) |
|
|
0.00 |
|
Tax Division (DOJ) |
|
|
0.00 |
|
Office of the Assistant Secretary for Administration and Management (DOL) |
|
|
0.00 |
|
Office of the Inspector General (DOL) |
|
|
0.00 |
|
Office of Labor-Management Standards (DOL) |
|
|
0.00 |
|
Mine Safety and Health Administration (DOL) |
|
|
0.00 |
|
Employee Benefits Security Administration (DOL) |
|
|
0.00 |
|
Occupational Safety and Health Administration (DOL) |
|
|
0.00 |
|
Office of the Solicitor (DOL) |
|
|
0.00 |
|
Veterans Employment and Training Services (DOL) |
|
|
0.00 |
|
Power Marketing Administrations (DOE) |
|
|
0.00 |
|
National Nuclear Security Administration (DOE) |
|
|
0.00 |
|
Office for Civil Rights (ED) |
|
|
0.00 |
|
Office of the Inspector General (ED) |
|
|
0.00 |
|
Office of Special Education and Rehabilitative Services (ED) |
|
|
0.00 |
|
Office of the Chief Financial Officer (ED) |
|
|
0.00 |
|
Office of Management (ED) |
|
|
0.00 |
|
Federal Student Aid (ED) |
|
62.1 |
0.00 |
|
Office of Postsecondary Education (ED) |
|
|
0.00 |
|
Office of Elementary and Secondary Education (ED) |
|
|
0.00 |
|
Office of the Administrator (EPA) |
|
|
0.00 |
|
Office of Enforcement Compliance Assurance (EPA) |
|
|
0.00 |
|
Office of Administration and Resources Management (EPA) |
|
|
0.00 |
|
Office of Water (EPA) |
|
|
0.00 |
|
Office of Solid Waste and Emergency Response (EPA) |
|
|
0.00 |
|
Office of Air and Radiation (EPA) |
|
|
0.00 |
|
Region 1 - Boston (EPA) |
|
|
0.00 |
|
Region 3 - Philadelphia (EPA) |
|
|
0.00 |
|
Region 4 - Atlanta (EPA) |
|
|
0.00 |
|
Region 5 - Chicago (EPA) |
|
|
0.00 |
|
Region 6 - Dallas (EPA) |
|
|
0.00 |
|
Region 7 - Kansas City (EPA) |
|
|
0.00 |
|
Region 8 - Denver (EPA) |
|
|
0.00 |
|
Region 10 - Seattle (EPA) |
|
|
0.00 |
|
Office of the Inspector General (EPA) |
|
|
0.00 |
|
Office of General Counsel (EPA) |
|
|
0.00 |
|
Office of Environmental Information (EPA) |
|
|
0.00 |
|
Office of the Chief Financial Officer (EPA) |
|
|
0.00 |
|
Office of the Director (CSOSA) |
|
|
0.00 |
|
Pretrial Services Agency (CSOSA) |
|
|
0.00 |
|
Office of the Chief Financial Officer (GSA) |
|
|
0.00 |
|
Office of the Chief Human Capital Officer (GSA) |
|
|
0.00 |
|
Office of the Inspector General (GSA) |
|
|
0.00 |
|
Office of Governmentwide Policy (GSA) |
|
|
0.00 |
|
Office of the Chief Information Officer (GSA) |
|
|
0.00 |
|
Substance Abuse and Mental Health Services Administration (HHS) |
|
|
0.00 |
|
Agency for Healthcare Research and Quality (HHS) |
|
|
0.00 |
|
Indian Health Service (HHS) |
|
|
0.00 |
|
Administration for Children and Families (HHS) |
|
|
0.00 |
|
Intelligence and Analysis (DHS) |
|
|
0.00 |
|
Federal Law Enforcement Training Center (DHS) |
|
|
0.00 |
|
Office of the Secretary (DHS) |
|
|
0.00 |
|
Office of the Under Secretary for Science and Technology (DHS) |
|
|
0.00 |
|
Office of the Chief Human Capital Officer (HUD) |
|
|
0.00 |
|
Office of General Counsel (HUD) |
|
|
0.00 |
|
Office of Community Planning and Development (HUD) |
|
|
0.00 |
|
Office of Fair Housing and Equal Opportunity (HUD) |
|
|
0.00 |
|
Office of the Chief Financial Officer (HUD) |
|
|
0.00 |
|
Office of Field Policy and Management (HUD) |
|
|
0.00 |
|
Office of Public and Indian Housing (HUD) |
|
|
0.00 |
|
Office of Chief Information Officer (HUD) |
|
|
0.00 |
|
Office of Policy Development and Research (HUD) |
|
|
0.00 |
|
International Broadcasting Bureau (BBG) |
|
|
0.00 |
|
Bureau of Indian Affairs (Interior) |
|
|
0.00 |
|
Bureau of Safety and Environmental Enforcement (Interior) |
|
|
0.00 |
|
Bureau of Ocean Energy Management (Interior) |
|
|
0.00 |
|
Office of the Solicitor (Interior) |
|
|
0.00 |
|
Office of Surface Mining (Interior) |
|
|
0.00 |
|
Office of the Inspector General (Interior) |
|
|
0.00 |
|
Headquarters (NASA) |
|
|
0.00 |
|
Dryden Flight Research Center (NASA) |
|
|
0.00 |
|
George C. Marshall Space Flight Center (NASA) |
|
|
0.00 |
|
John C. Stennis Space Center (NASA) |
|
|
0.00 |
|
Naval Intelligence Command (Navy) |
|
|
0.00 |
|
Bureau of Naval Personnel (Navy) |
|
|
0.00 |
|
Strategic Systems Programs Office (Navy) |
|
|
0.00 |
|
Navy Systems Management Activity (Navy) |
|
|
0.00 |
|
Naval Reserve Force (Navy) |
|
|
0.00 |
|
Naval Special Warfare Command (Navy) |
|
|
0.00 |
|
Retirement Services (OPM) |
|
|
0.00 |
|
Office of the Chief Information Officer (OPM) |
|
|
0.00 |
|
Employee Services (OPM) |
|
|
0.00 |
|
HR Solutions (OPM) |
|
|
0.00 |
|
Office of the Secretary (DOT) |
|
|
0.00 |
|
Federal Railroad Administration (DOT) |
|
|
0.00 |
|
Federal Transit Administration (DOT) |
|
|
0.00 |
|
National Highway Traffic Safety Administration (DOT) |
|
|
0.00 |
|
Office of the Inspector General (DOT) |
|
|
0.00 |
|
Maritime Administration (DOT) |
|
|
0.00 |
|
Pipeline and Hazardous Materials Safety Administration (DOT) |
|
|
0.00 |
|
Federal Motor Carrier Safety Administration (DOT) |
|
|
0.00 |
|
Alcohol and Tobacco Tax and Trade Bureau (Treasury) |
|
|
0.00 |
|
Office of the Inspector General (Treasury) |
|
|
0.00 |
|
Financial Management Service (Treasury) |
|
62.9 |
0.00 |
|
Bureau of the Public Debt (Treasury) |
|
|
0.00 |
|
Financial Crimes Enforcement Network (Treasury) |
|
|
0.00 |
|
Bureau of Engraving and Printing (Treasury) |
|
|
0.00 |
|
Office of the Inspector General for Tax Administration (Treasury) |
|
|
0.00 |
|
Office of the Inspector General (VA) |
|
|
0.00 |
|
Veterans Benefits Administration (VA) |
|
71.9 |
0.00 |
|
National Cemetery Administration (VA) |
|
|
0.00 |
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