Agency Rankings by Category

Training and Development

The Training and Development category measures the extent to which employees believe their development needs are assessed and appropriate training is offered, allowing them to do their jobs effectively and improve their skills.

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Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2017 2016 Change (2016‑17)
1 Office of Inspector General (TVA) (OIG), Tennessee Valley Authority 89.1 91.8 -2.7 
2 Marshall Space Flight Center (MSFC), National Aeronautics and Space Administration 83.7 81.7 2.0 
3 Johnson Space Center (JSC), National Aeronautics and Space Administration 82.2 79.9 2.3 
4 Environment and Natural Resources Division (ENRD), Department of Justice 81.9 79.7 2.2 
5 Treasury Inspector General for Tax Administration (TIGTA), Department of the Treasury 81.4 80.2 1.2 
6 Langley Research Center (LARC), National Aeronautics and Space Administration 80.3 78.1 2.2 
7 Kennedy Space Center (KSC), National Aeronautics and Space Administration 80.2 76.1 4.1 
8 Goddard Space Flight Center (GSFC), National Aeronautics and Space Administration 80.1 78.1 2.0 
9 Civil Division, Department of Justice 79.1 73.1 6.0 
10 Glenn Research Center (GRC), National Aeronautics and Space Administration 78.8 77.9 0.9 
11 Defense Contract Audit Agency (DCAA), Department of Defense 77.2 73.2 4.0 
12 Federal Acquisition Service (FAS), General Services Administration 76.5 73.4 3.1 
13 Office of the Comptroller of the Currency (OCC), Department of the Treasury 76.1 72.5 3.6 
14 Office of Inspector General (OIG), Department of Health and Human Services 75.6 70.7 4.9 
15 Headquarters (NASA), National Aeronautics and Space Administration 75.5 73.1 2.4 
16 Ames Research Center (ARC), National Aeronautics and Space Administration 75.2 74.6 0.6 
17 Office of the General Counsel, Social Security Administration 73.9 0.0 
18 U.S. Army Acquisition Support Center (ASC), Department of the Army 73.2 68.0 5.2 
19 National Enforcement Program (SEC), Securities and Exchange Commission 72.8 68.8 4.0 
20 Office of the Inspector General (USPS), United States Postal Service 71.9 0.0 
21 Federal Highway Administration (FHWA), Department of Transportation 71.8 71.8 0.0 
22 Bureau of Ocean Energy Management (BOEM), Department of the Interior 71.7 68.0 3.7 
23 U.S. Patent and Trademark Office (PTO), Department of Commerce 71.6 73.5 -1.9 
24 National Institute of Standards and Technology (NIST), Department of Commerce 71.5 67.9 3.6 
25 National Institutes of Health (NIH), Department of Health and Human Services 70.1 67.3 2.8 
26 Region 4 - Southeast (EPA), Environmental Protection Agency 69.8 68.5 1.3 
27 Office of General Counsel (OGC), Department of Housing and Urban Development 69.5 65.9 3.6 
28 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), Department of Justice 69.4 71.0 -1.6 
28 National Nuclear Security Administration (NNSA), Department of Energy 69.4 68.3 1.1 
30 U.S. Fish and Wildlife Service (FWS), Department of the Interior 69.0 67.9 1.1 
31 Bureau of Labor Statistics (BLS), Department of Labor 68.9 68.1 0.8 
31 Region 3 - Mid-Atlantic (EPA), Environmental Protection Agency 68.9 68.5 0.4 
33 Bureau of the Fiscal Service (BFS), Department of the Treasury 68.6 65.9 2.7 
34 Centers for Disease Control and Prevention (CDC), Department of Health and Human Services 68.5 67.6 0.9 
35 National Examination Program, Securities and Exchange Commission 68.2 66.3 1.9 
36 Public Buildings Service (PBS), General Services Administration 68.0 64.9 3.1 
37 Food and Drug Administration (FDA), Department of Health and Human Services 67.8 65.6 2.2 
38 Health Resources and Services Administration (HRSA), Department of Health and Human Services 67.7 62.6 5.1 
39 Office of the Inspector General (OIG), Department of Defense 67.4 65.6 1.8 
40 Space and Naval Warfare Systems Command (SPAWAR), Department of the Navy 67.1 63.2 3.9 
41 Citizenship and Immigration Services (USCIS), Department of Homeland Security 66.7 64.8 1.9 
42 U.S. Army Corps of Engineers (USACE), Department of the Army 66.2 63.9 2.3 
43 Bureau of Reclamation (USBR), Department of the Interior 65.8 64.3 1.5 
43 Centers for Medicare and Medicaid Services (CMS), Department of Health and Human Services 65.8 63.5 2.3 
45 HQDA Field Operating Agencies and Staff Support Agencies, Department of the Army 65.7 59.3 6.4 
45 U.S. Geological Survey (USGS), Department of the Interior 65.7 63.7 2.0 
47 Missile Defense Agency (MDA), Department of Defense 65.6 66.5 -0.9 
48 Naval Education and Training Command (NETC), Department of the Navy 64.9 0.0 
49 Assistant for Administration, Department of the Navy 64.8 62.0 2.8 
49 Drug Enforcement Administration (DEA), Department of Justice 64.8 62.1 2.7 
49 Office of Research and Development (ORD), Environmental Protection Agency 64.8 59.5 5.3 
49 Office of the Solicitor (SOL), Department of Labor 64.8 70.5 -5.7 
53 Naval Air Systems Command (NAVAIR), Department of the Navy 64.6 60.8 3.8 
53 Power Marketing Administrations (PMA), Department of Energy 64.6 63.9 0.7 
55 Bureau of Engraving and Printing (BEP), Department of the Treasury 64.5 60.2 4.3 
55 Bureau of Safety and Environmental Enforcement (BSEE), Department of the Interior 64.5 63.1 1.4 
57 U.S. Army Forces Command (FORSCOM), Department of the Army 64.4 59.9 4.5 
58 Deputy Commissioner for Budget Finance Quality Management, Social Security Administration 64.0 0.0 
59 Under Secretary for Management and Performance, Department of Energy 63.7 62.4 1.3 
60 Air Education and Training Command (ATC), Department of the Air Force 63.5 59.4 4.1 
61 Office of the Secretary (OS), Department of the Interior 63.3 62.3 1.0 
62 U.S. Army Training and Doctrine Command (TRADOC), Department of the Army 62.9 61.8 1.1 
62 Under Secretary for Science and Energy, Department of Energy 62.9 61.9 1.0 
64 Defense Contract Management Agency (DCMA), Department of Defense 62.8 62.9 -0.1 
64 Defense Logistics Agency (DLA), Department of Defense 62.8 63.7 -0.9 
66 Naval Sea Systems Command (NAVSEA), Department of the Navy 62.6 58.3 4.3 
67 Headquarters - Air Force Reserve Command (HQ AFRES), Department of the Air Force 62.5 60.2 2.3 
67 U.S. Pacific Fleet - Commander In Chief (COMPACFLT), Department of the Navy 62.5 0.0 
67 U.S. Trustees Program (USTP), Department of Justice 62.5 56.8 5.7 
70 Air Mobility Command (AMC), Department of the Air Force 62.4 60.3 2.1 
71 Federal Aviation Administration (FAA), Department of Transportation 62.3 60.0 2.3 
72 Office of the Secretary (OS), Department of Energy 62.0 58.2 3.8 
72 U.S. Census Bureau (Census), Department of Commerce 62.0 56.4 5.6 
72 U.S. Marshals Service (USMS), Department of Justice 62.0 61.7 0.3 
75 Management Directorate (MGMT), Department of Homeland Security 61.9 58.7 3.2 
75 Region 1 - New England (EPA), Environmental Protection Agency 61.9 56.0 5.9 
77 Air Combat Command (ACC), Department of the Air Force 61.7 60.3 1.4 
78 Office of Housing (FHA), Department of Housing and Urban Development 61.6 54.9 6.7 
79 Employee Benefits Security Administration (EBSA), Department of Labor 61.5 64.8 -3.3 
80 Marine Corps (USMC), Department of the Navy 61.4 55.6 5.8 
80 Naval Facilities Engineering Command (NAVFAC), Department of the Navy 61.4 59.0 2.4 
82 Departmental Management (DA), Department of Agriculture 61.3 60.1 1.2 
83 Region 2 (EPA), Environmental Protection Agency 61.2 55.8 5.4 
83 U.S. Army Installation Management Command (IMA), Department of the Army 61.2 54.6 6.6 
83 U.S. Atlantic Fleet - Commander In Chief (COMLANTFLT), Department of the Navy 61.2 0.0 
86 Air Force Materiel Command (AFMC), Department of the Air Force 60.9 60.4 0.5 
87 United States Coast Guard (USCG), Department of Homeland Security 60.7 60.2 0.5 
88 Federal Bureau of Investigation (FBI), Department of Justice 60.4 60.8 -0.4 
88 Office of Water (OW), Environmental Protection Agency 60.4 57.4 3.0 
88 U.S. Army Civilian Human Resources Agency, Department of the Army 60.4 0.0 
91 Deputy Commissioner for Operations, Social Security Administration 60.3 0.0 
91 Global Strike Command (AFGSC), Department of the Air Force 60.3 57.2 3.1 
91 U.S. Army Reserve Command (USARC), Department of the Army 60.3 60.8 -0.5 
94 U.S. Mint (USM), Department of the Treasury 60.1 58.0 2.1 
95 Bureau of Naval Personnel (BUPERS), Department of the Navy 59.8 54.8 5.0 
96 Bureau of Land Management (BLM), Department of the Interior 59.7 56.4 3.3 
96 Food Nutrition and Consumer Services (FNS), Department of Agriculture 59.7 55.7 4.0 
98 U.S. Army Materiel Command (AMC), Department of the Army 59.6 56.7 2.9 
99 Defense Information Systems Agency (DISA), Department of Defense 59.5 58.3 1.2 
100 Rural Development (RD), Department of Agriculture 59.4 56.7 2.7 
101 Region 6 - South Central (EPA), Environmental Protection Agency 59.3 58.3 1.0 
101 Wage and Hour Division (WHD), Department of Labor 59.3 57.4 1.9 
103 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), Department of Justice 59.2 56.6 2.6 
103 Region 5 (EPA), Environmental Protection Agency 59.2 54.2 5.0 
105 Defense Finance and Accounting Service (DFAS), Department of Defense 59.1 58.0 1.1 
105 Office of Air and Radiation (OAR), Environmental Protection Agency 59.1 57.8 1.3 
107 Air Force Space Command (AFSPC), Department of the Air Force 59.0 53.6 5.4 
108 Employment and Training Administration (ETA), Department of Labor 58.9 52.1 6.8 
108 Occupational Safety and Health Administration (OSHA), Department of Labor 58.9 57.8 1.1 
110 Federal Student Aid (FSA), Department of Education 58.8 59.9 -1.1 
111 Naval Medical Command (NAVMEDCOM), Department of the Navy 58.4 52.6 5.8 
111 U.S. Army Medical Command (MEDCOM), Department of the Army 58.4 54.7 3.7 
113 Indian Health Service (IHS), Department of Health and Human Services 58.2 54.0 4.2 
114 Region 9 - Pacific Southwest (EPA), Environmental Protection Agency 57.9 53.3 4.6 
115 National Oceanic and Atmospheric Administration (NOAA), Department of Commerce 57.7 56.3 1.4 
115 Office of Public and Indian Housing (PIH), Department of Housing and Urban Development 57.7 54.7 3.0 
115 Office of the Secretary (OS), Department of Health and Human Services 57.7 52.9 4.8 
118 International Trade Administration (ITA), Department of Commerce 57.6 52.7 4.9 
118 Mine Safety and Health Administration (MSHA), Department of Labor 57.6 59.8 -2.2 
120 Office of the Chief Financial Officer (OCFO), Department of Agriculture 57.5 51.5 6.0 
121 Departmental Offices (DO), Department of the Treasury 57.3 58.1 -0.8 
121 Veterans Health Administration (VHA), Department of Veterans Affairs 57.3 57.7 -0.4 
123 Office of Community Planning and Development (CPD), Department of Housing and Urban Development 56.7 49.6 7.1 
124 Central Office (VACO), Department of Veterans Affairs 56.6 53.9 2.7 
124 Internal Revenue Service (IRS), Department of the Treasury 56.6 54.9 1.7 
124 Washington Headquarters Services (WHS), Department of Defense 56.6 57.0 -0.4 
127 National Background Investigations Bureau (FISD), Office of Personnel Management 56.5 57.4 -0.9 
128 Federal Emergency Management Agency (FEMA), Department of Homeland Security 56.2 51.9 4.3 
129 Bureau of Indian Affairs (BIA), Department of the Interior 56.1 55.6 0.5 
130 Commander - Navy Installations (CNI), Department of the Navy 55.5 52.2 3.3 
130 Federal Law Enforcement Training Center (FLETC), Department of Homeland Security 55.5 55.9 -0.4 
132 Administration for Children and Families (ACF), Department of Health and Human Services 55.3 53.8 1.5 
133 National Park Service (NPS), Department of the Interior 55.2 51.8 3.4 
134 Joint Chiefs of Staff, Department of Defense 55.0 49.0 6.0 
135 Office of Enforcement and Compliance Assurance (OECA), Environmental Protection Agency 54.6 53.5 1.1 
136 Defense Commissary Agency (DECA), Department of Defense 54.5 56.4 -1.9 
136 Deputy Commissioner for Disability Adjudication and Review, Social Security Administration 54.5 0.0 
138 Transportation Security Administration (TSA), Department of Homeland Security 54.2 50.7 3.5 
139 Federal Bureau of Prisons (BOP), Department of Justice 53.9 57.0 -3.1 
140 Office of Chemical Safety and Pollution Prevention (OCSPP), Environmental Protection Agency 53.3 47.8 5.5 
141 Defense Health Agency (DHA), Department of Defense 52.6 50.9 1.7 
142 Veterans Benefits Administration (VBA), Department of Veterans Affairs 52.5 54.5 -2.0 
143 National Protection and Programs Directorate (NPPD), Department of Homeland Security 51.8 50.0 1.8 
143 Office of Workers' Compensation Programs (OWCP), Department of Labor 51.8 54.0 -2.2 
145 U.S. Army Cyber Command/2nd Army, Department of the Army 50.5 0.0 
146 Immigration and Customs Enforcement (ICE), Department of Homeland Security 49.9 44.3 5.6 
147 Customs and Border Protection (CBP), Department of Homeland Security 49.1 46.1 3.0 
148 Office for Civil Rights (OCR), Department of Education 40.9 45.3 -4.4 
149 United States Secret Service (USSS), Department of Homeland Security 33.9 33.0 0.9 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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