Agency Rankings by Category

Effective Leadership: Supervisors

The Effective Leadership: Supervisors subcategory measures employee opinions about their immediate supervisor’s job performance, how well supervisors give employees the opportunity to demonstrate leadership skills and the extent to which employees feel supervisors support employee development and provide worthwhile feedback about job performance.

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Rank Agency 2017 2016 Change (2016‑17)
1 Environment and Natural Resources Division (ENRD), Department of Justice 84.9 83.3 1.6 
2 Johnson Space Center (JSC), National Aeronautics and Space Administration 84.0 82.5 1.5 
3 Goddard Space Flight Center (GSFC), National Aeronautics and Space Administration 83.9 82.0 1.9 
4 Treasury Inspector General for Tax Administration (TIGTA), Department of the Treasury 83.8 80.9 2.9 
5 Kennedy Space Center (KSC), National Aeronautics and Space Administration 83.2 79.3 3.9 
6 Marshall Space Flight Center (MSFC), National Aeronautics and Space Administration 83.1 81.3 1.8 
7 Glenn Research Center (GRC), National Aeronautics and Space Administration 81.9 79.1 2.8 
8 Langley Research Center (LARC), National Aeronautics and Space Administration 81.7 79.7 2.0 
9 Office of Inspector General (OIG), Department of Health and Human Services 80.7 75.5 5.2 
10 Ames Research Center (ARC), National Aeronautics and Space Administration 80.0 78.8 1.2 
10 Federal Acquisition Service (FAS), General Services Administration 80.0 77.4 2.6 
12 Headquarters (NASA), National Aeronautics and Space Administration 79.7 76.4 3.3 
13 Civil Division, Department of Justice 79.1 74.6 4.5 
13 Defense Contract Audit Agency (DCAA), Department of Defense 79.1 76.7 2.4 
15 Office of the Comptroller of the Currency (OCC), Department of the Treasury 78.8 73.0 5.8 
16 Region 4 - Southeast (EPA), Environmental Protection Agency 78.4 76.2 2.2 
17 Office of Research and Development (ORD), Environmental Protection Agency 78.3 73.1 5.2 
18 Region 3 - Mid-Atlantic (EPA), Environmental Protection Agency 77.7 75.6 2.1 
19 Region 1 - New England (EPA), Environmental Protection Agency 77.5 73.9 3.6 
20 Health Resources and Services Administration (HRSA), Department of Health and Human Services 77.1 69.9 7.2 
20 National Examination Program, Securities and Exchange Commission 77.1 70.8 6.3 
20 U.S. Patent and Trademark Office (PTO), Department of Commerce 77.1 77.7 -0.6 
23 Public Buildings Service (PBS), General Services Administration 76.7 72.9 3.8 
24 Region 9 - Pacific Southwest (EPA), Environmental Protection Agency 76.4 72.7 3.7 
25 Bureau of Labor Statistics (BLS), Department of Labor 76.1 73.8 2.3 
26 Office of General Counsel (OGC), Department of Housing and Urban Development 75.9 74.1 1.8 
27 Federal Highway Administration (FHWA), Department of Transportation 75.8 75.5 0.3 
28 National Nuclear Security Administration (NNSA), Department of Energy 75.7 72.7 3.0 
29 Departmental Management (DA), Department of Agriculture 75.5 72.1 3.4 
30 Bureau of the Fiscal Service (BFS), Department of the Treasury 75.4 71.2 4.2 
31 Centers for Medicare and Medicaid Services (CMS), Department of Health and Human Services 75.3 73.2 2.1 
31 Office of the Solicitor (SOL), Department of Labor 75.3 74.8 0.5 
33 Bureau of Ocean Energy Management (BOEM), Department of the Interior 75.1 70.2 4.9 
34 Office of Air and Radiation (OAR), Environmental Protection Agency 74.8 70.5 4.3 
35 National Enforcement Program (SEC), Securities and Exchange Commission 74.7 71.9 2.8 
36 Centers for Disease Control and Prevention (CDC), Department of Health and Human Services 74.5 73.1 1.4 
37 Office of Water (OW), Environmental Protection Agency 74.3 66.5 7.8 
38 National Institute of Standards and Technology (NIST), Department of Commerce 73.8 71.2 2.6 
38 National Institutes of Health (NIH), Department of Health and Human Services 73.8 70.0 3.8 
40 National Background Investigations Bureau (FISD), Office of Personnel Management 73.5 73.7 -0.2 
41 Office of the Inspector General (OIG), Department of Defense 73.4 69.5 3.9 
42 Power Marketing Administrations (PMA), Department of Energy 73.3 67.4 5.9 
43 U.S. Army Corps of Engineers (USACE), Department of the Army 73.1 69.5 3.6 
43 Under Secretary for Science and Energy, Department of Energy 73.1 70.9 2.2 
45 Citizenship and Immigration Services (USCIS), Department of Homeland Security 73.0 69.9 3.1 
46 Food Nutrition and Consumer Services (FNS), Department of Agriculture 72.9 71.1 1.8 
47 Food and Drug Administration (FDA), Department of Health and Human Services 72.8 71.3 1.5 
48 Drug Enforcement Administration (DEA), Department of Justice 72.6 68.3 4.3 
49 Office of the General Counsel, Social Security Administration 72.4 0.0 
49 Space and Naval Warfare Systems Command (SPAWAR), Department of the Navy 72.4 70.4 2.0 
51 U.S. Fish and Wildlife Service (FWS), Department of the Interior 72.3 69.8 2.5 
52 Under Secretary for Management and Performance, Department of Energy 72.0 69.6 2.4 
53 Office of the Secretary (OS), Department of Energy 71.9 69.8 2.1 
53 U.S. Army Acquisition Support Center (ASC), Department of the Army 71.9 69.3 2.6 
55 United States Coast Guard (USCG), Department of Homeland Security 71.7 70.6 1.1 
56 Departmental Offices (DO), Department of the Treasury 71.6 70.2 1.4 
56 Federal Student Aid (FSA), Department of Education 71.6 67.6 4.0 
56 Region 5 (EPA), Environmental Protection Agency 71.6 64.7 6.9 
59 Occupational Safety and Health Administration (OSHA), Department of Labor 71.5 66.8 4.7 
60 Bureau of Reclamation (USBR), Department of the Interior 71.4 68.3 3.1 
60 U.S. Geological Survey (USGS), Department of the Interior 71.4 68.3 3.1 
62 Assistant for Administration, Department of the Navy 71.3 69.7 1.6 
62 Office of Housing (FHA), Department of Housing and Urban Development 71.3 66.8 4.5 
64 Bureau of Safety and Environmental Enforcement (BSEE), Department of the Interior 71.0 66.7 4.3 
64 Internal Revenue Service (IRS), Department of the Treasury 71.0 69.6 1.4 
66 Employment and Training Administration (ETA), Department of Labor 70.9 66.1 4.8 
67 Region 6 - South Central (EPA), Environmental Protection Agency 70.8 68.5 2.3 
67 Rural Development (RD), Department of Agriculture 70.8 67.0 3.8 
69 Naval Education and Training Command (NETC), Department of the Navy 70.5 0.0 
70 Naval Facilities Engineering Command (NAVFAC), Department of the Navy 70.4 69.0 1.4 
71 Management Directorate (MGMT), Department of Homeland Security 70.3 68.2 2.1 
72 Region 2 (EPA), Environmental Protection Agency 70.2 69.0 1.2 
73 Administration for Children and Families (ACF), Department of Health and Human Services 69.9 64.3 5.6 
73 HQDA Field Operating Agencies and Staff Support Agencies, Department of the Army 69.9 66.2 3.7 
73 Office of Community Planning and Development (CPD), Department of Housing and Urban Development 69.9 66.5 3.4 
73 Office of the Secretary (OS), Department of Health and Human Services 69.9 65.1 4.8 
77 Employee Benefits Security Administration (EBSA), Department of Labor 69.4 71.4 -2.0 
77 Office of Public and Indian Housing (PIH), Department of Housing and Urban Development 69.4 64.3 5.1 
79 Deputy Commissioner for Budget Finance Quality Management, Social Security Administration 69.2 0.0 
79 Naval Air Systems Command (NAVAIR), Department of the Navy 69.2 67.2 2.0 
81 Mine Safety and Health Administration (MSHA), Department of Labor 69.0 70.8 -1.8 
81 Office of Enforcement and Compliance Assurance (OECA), Environmental Protection Agency 69.0 67.5 1.5 
81 U.S. Pacific Fleet - Commander In Chief (COMPACFLT), Department of the Navy 69.0 0.0 
84 International Trade Administration (ITA), Department of Commerce 68.9 68.6 0.3 
85 Joint Chiefs of Staff, Department of Defense 68.8 65.7 3.1 
85 National Oceanic and Atmospheric Administration (NOAA), Department of Commerce 68.8 67.6 1.2 
85 U.S. Army Forces Command (FORSCOM), Department of the Army 68.8 65.7 3.1 
88 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), Department of Justice 68.7 69.3 -0.6 
89 Bureau of Engraving and Printing (BEP), Department of the Treasury 68.6 65.2 3.4 
89 U.S. Census Bureau (Census), Department of Commerce 68.6 62.9 5.7 
91 Defense Contract Management Agency (DCMA), Department of Defense 68.5 68.4 0.1 
91 Federal Law Enforcement Training Center (FLETC), Department of Homeland Security 68.5 67.9 0.6 
91 Office of the Secretary (OS), Department of the Interior 68.5 66.3 2.2 
94 Office of Chemical Safety and Pollution Prevention (OCSPP), Environmental Protection Agency 68.4 62.6 5.8 
95 Federal Aviation Administration (FAA), Department of Transportation 68.2 65.8 2.4 
95 Naval Sea Systems Command (NAVSEA), Department of the Navy 68.2 65.5 2.7 
97 Defense Logistics Agency (DLA), Department of Defense 68.0 65.8 2.2 
97 Missile Defense Agency (MDA), Department of Defense 68.0 70.8 -2.8 
99 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), Department of Justice 67.6 65.3 2.3 
99 Marine Corps (USMC), Department of the Navy 67.6 62.6 5.0 
101 U.S. Marshals Service (USMS), Department of Justice 67.1 66.0 1.1 
102 Central Office (VACO), Department of Veterans Affairs 67.0 64.0 3.0 
103 Wage and Hour Division (WHD), Department of Labor 66.8 64.2 2.6 
104 Defense Information Systems Agency (DISA), Department of Defense 66.7 65.0 1.7 
105 Bureau of Land Management (BLM), Department of the Interior 66.5 62.3 4.2 
105 Federal Bureau of Investigation (FBI), Department of Justice 66.5 66.3 0.2 
107 U.S. Atlantic Fleet - Commander In Chief (COMLANTFLT), Department of the Navy 66.4 0.0 
108 U.S. Army Training and Doctrine Command (TRADOC), Department of the Army 66.3 67.0 -0.7 
109 U.S. Army Installation Management Command (IMA), Department of the Army 66.1 58.6 7.5 
110 Air Education and Training Command (ATC), Department of the Air Force 66.0 63.1 2.9 
111 Federal Emergency Management Agency (FEMA), Department of Homeland Security 65.9 62.3 3.6 
112 Air Combat Command (ACC), Department of the Air Force 65.8 63.8 2.0 
113 U.S. Army Civilian Human Resources Agency, Department of the Army 65.5 0.0 
114 Air Mobility Command (AMC), Department of the Air Force 65.2 65.2 0.0 
114 Headquarters - Air Force Reserve Command (HQ AFRES), Department of the Air Force 65.2 63.5 1.7 
116 Office of the Chief Financial Officer (OCFO), Department of Agriculture 65.0 61.1 3.9 
117 National Park Service (NPS), Department of the Interior 64.9 61.6 3.3 
118 Defense Finance and Accounting Service (DFAS), Department of Defense 64.5 63.2 1.3 
118 Office for Civil Rights (OCR), Department of Education 64.5 65.1 -0.6 
120 Global Strike Command (AFGSC), Department of the Air Force 64.3 65.1 -0.8 
121 U.S. Trustees Program (USTP), Department of Justice 64.1 62.0 2.1 
122 Air Force Materiel Command (AFMC), Department of the Air Force 63.8 63.9 -0.1 
122 U.S. Army Reserve Command (USARC), Department of the Army 63.8 61.9 1.9 
124 Immigration and Customs Enforcement (ICE), Department of Homeland Security 63.7 60.1 3.6 
125 Air Force Space Command (AFSPC), Department of the Air Force 63.5 61.0 2.5 
125 Bureau of Naval Personnel (BUPERS), Department of the Navy 63.5 61.4 2.1 
125 Washington Headquarters Services (WHS), Department of Defense 63.5 63.3 0.2 
128 National Protection and Programs Directorate (NPPD), Department of Homeland Security 62.9 63.2 -0.3 
129 U.S. Mint (USM), Department of the Treasury 62.4 59.8 2.6 
130 U.S. Army Materiel Command (AMC), Department of the Army 62.2 57.6 4.6 
131 Deputy Commissioner for Operations, Social Security Administration 61.7 0.0 
131 Office of Workers' Compensation Programs (OWCP), Department of Labor 61.7 64.5 -2.8 
133 Veterans Benefits Administration (VBA), Department of Veterans Affairs 60.7 61.9 -1.2 
134 U.S. Army Medical Command (MEDCOM), Department of the Army 60.2 58.4 1.8 
135 Defense Health Agency (DHA), Department of Defense 60.1 58.7 1.4 
136 Bureau of Indian Affairs (BIA), Department of the Interior 59.3 58.4 0.9 
137 Commander - Navy Installations (CNI), Department of the Navy 58.9 57.0 1.9 
138 Naval Medical Command (NAVMEDCOM), Department of the Navy 58.7 56.1 2.6 
139 Indian Health Service (IHS), Department of Health and Human Services 58.5 54.7 3.8 
140 Transportation Security Administration (TSA), Department of Homeland Security 58.3 53.9 4.4 
141 Veterans Health Administration (VHA), Department of Veterans Affairs 58.0 59.2 -1.2 
142 U.S. Army Cyber Command/2nd Army, Department of the Army 57.1 0.0 
143 Deputy Commissioner for Disability Adjudication and Review, Social Security Administration 56.6 0.0 
143 Federal Bureau of Prisons (BOP), Department of Justice 56.6 57.4 -0.8 
145 United States Secret Service (USSS), Department of Homeland Security 56.5 55.4 1.1 
146 Customs and Border Protection (CBP), Department of Homeland Security 54.8 52.5 2.3 
147 Defense Commissary Agency (DECA), Department of Defense 49.0 53.3 -4.3 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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