Agency Rankings by Category

Effective Leadership: Senior Leaders

The Effective Leadership: Senior Leaders subcategory measures the level of respect employees have for senior leaders, satisfaction with the amount of information provided by management and perceptions about senior leaders’ honesty, integrity and ability to motivate employees.

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Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2017 2016 Change (2016‑17)
1 Kennedy Space Center (KSC), National Aeronautics and Space Administration 72.9 66.4 6.5 
2 Marshall Space Flight Center (MSFC), National Aeronautics and Space Administration 72.2 70.4 1.8 
3 Johnson Space Center (JSC), National Aeronautics and Space Administration 72.1 70.3 1.8 
4 Headquarters (NASA), National Aeronautics and Space Administration 71.6 67.6 4.0 
5 Goddard Space Flight Center (GSFC), National Aeronautics and Space Administration 70.7 70.1 0.6 
6 Federal Highway Administration (FHWA), Department of Transportation 70.2 68.2 2.0 
7 Treasury Inspector General for Tax Administration (TIGTA), Department of the Treasury 68.1 66.4 1.7 
8 Health Resources and Services Administration (HRSA), Department of Health and Human Services 66.5 61.6 4.9 
9 Naval Education and Training Command (NETC), Department of the Navy 64.2 0.0 
10 Federal Acquisition Service (FAS), General Services Administration 64.1 58.8 5.3 
10 National Enforcement Program (SEC), Securities and Exchange Commission 64.1 61.4 2.7 
12 Office of Inspector General (OIG), Department of Health and Human Services 63.5 56.9 6.6 
12 U.S. Army Acquisition Support Center (ASC), Department of the Army 63.5 56.5 7.0 
14 Defense Contract Audit Agency (DCAA), Department of Defense 63.3 58.0 5.3 
15 Langley Research Center (LARC), National Aeronautics and Space Administration 63.2 62.0 1.2 
16 National Institutes of Health (NIH), Department of Health and Human Services 62.8 58.2 4.6 
17 National Examination Program, Securities and Exchange Commission 61.9 54.9 7.0 
18 Bureau of Labor Statistics (BLS), Department of Labor 61.0 58.6 2.4 
19 Centers for Disease Control and Prevention (CDC), Department of Health and Human Services 60.7 58.4 2.3 
19 Civil Division, Department of Justice 60.7 66.9 -6.2 
19 HQDA Field Operating Agencies and Staff Support Agencies, Department of the Army 60.7 49.5 11.2 
22 Bureau of Ocean Energy Management (BOEM), Department of the Interior 60.6 55.4 5.2 
23 Ames Research Center (ARC), National Aeronautics and Space Administration 60.3 58.8 1.5 
24 Glenn Research Center (GRC), National Aeronautics and Space Administration 60.2 58.5 1.7 
25 Region 1 - New England (EPA), Environmental Protection Agency 60.0 55.7 4.3 
26 Public Buildings Service (PBS), General Services Administration 59.2 51.8 7.4 
27 U.S. Army Forces Command (FORSCOM), Department of the Army 59.1 56.6 2.5 
28 United States Coast Guard (USCG), Department of Homeland Security 59.0 58.6 0.4 
29 Drug Enforcement Administration (DEA), Department of Justice 58.2 52.5 5.7 
29 Joint Chiefs of Staff, Department of Defense 58.2 50.6 7.6 
29 Office of the Solicitor (SOL), Department of Labor 58.2 64.1 -5.9 
32 Citizenship and Immigration Services (USCIS), Department of Homeland Security 57.9 55.0 2.9 
33 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), Department of Justice 57.5 57.5 0.0 
34 Office of the Inspector General (OIG), Department of Defense 57.4 42.9 14.5 
35 Centers for Medicare and Medicaid Services (CMS), Department of Health and Human Services 57.1 59.6 -2.5 
36 Bureau of the Fiscal Service (BFS), Department of the Treasury 56.4 49.9 6.5 
37 Food Nutrition and Consumer Services (FNS), Department of Agriculture 56.3 47.6 8.7 
37 U.S. Army Training and Doctrine Command (TRADOC), Department of the Army 56.3 53.7 2.6 
39 Office of the General Counsel, Social Security Administration 56.1 0.0 
40 Departmental Management (DA), Department of Agriculture 56.0 53.8 2.2 
41 Food and Drug Administration (FDA), Department of Health and Human Services 55.4 52.9 2.5 
42 National Institute of Standards and Technology (NIST), Department of Commerce 55.1 54.7 0.4 
43 Environment and Natural Resources Division (ENRD), Department of Justice 55.0 81.4 -26.4 
43 U.S. Army Corps of Engineers (USACE), Department of the Army 55.0 50.8 4.2 
45 Office of the Comptroller of the Currency (OCC), Department of the Treasury 54.8 44.6 10.2 
46 Air Mobility Command (AMC), Department of the Air Force 54.7 55.9 -1.2 
46 National Nuclear Security Administration (NNSA), Department of Energy 54.7 50.5 4.2 
48 Under Secretary for Management and Performance, Department of Energy 54.6 54.5 0.1 
49 Air Force Space Command (AFSPC), Department of the Air Force 54.4 48.6 5.8 
50 Air Combat Command (ACC), Department of the Air Force 54.2 54.3 -0.1 
51 Global Strike Command (AFGSC), Department of the Air Force 54.0 52.6 1.4 
51 Space and Naval Warfare Systems Command (SPAWAR), Department of the Navy 54.0 50.9 3.1 
53 Air Education and Training Command (ATC), Department of the Air Force 53.9 51.3 2.6 
53 Defense Logistics Agency (DLA), Department of Defense 53.9 51.8 2.1 
53 Deputy Commissioner for Budget Finance Quality Management, Social Security Administration 53.9 0.0 
56 Assistant for Administration, Department of the Navy 53.8 49.9 3.9 
57 U.S. Patent and Trademark Office (PTO), Department of Commerce 53.7 58.9 -5.2 
58 Bureau of Naval Personnel (BUPERS), Department of the Navy 53.5 47.3 6.2 
59 Occupational Safety and Health Administration (OSHA), Department of Labor 53.2 51.5 1.7 
60 Defense Finance and Accounting Service (DFAS), Department of Defense 53.0 51.1 1.9 
61 Region 3 - Mid-Atlantic (EPA), Environmental Protection Agency 52.9 52.9 0.0 
62 U.S. Army Reserve Command (USARC), Department of the Army 52.3 49.2 3.1 
63 Federal Student Aid (FSA), Department of Education 51.9 51.9 0.0 
63 Wage and Hour Division (WHD), Department of Labor 51.9 52.0 -0.1 
65 Defense Contract Management Agency (DCMA), Department of Defense 51.8 48.8 3.0 
65 Region 4 - Southeast (EPA), Environmental Protection Agency 51.8 51.5 0.3 
65 U.S. Trustees Program (USTP), Department of Justice 51.8 49.6 2.2 
68 Marine Corps (USMC), Department of the Navy 51.7 44.7 7.0 
68 Naval Medical Command (NAVMEDCOM), Department of the Navy 51.7 46.0 5.7 
70 U.S. Army Installation Management Command (IMA), Department of the Army 51.5 42.9 8.6 
70 U.S. Geological Survey (USGS), Department of the Interior 51.5 45.9 5.6 
72 Naval Air Systems Command (NAVAIR), Department of the Navy 51.3 49.6 1.7 
73 Naval Facilities Engineering Command (NAVFAC), Department of the Navy 51.2 50.4 0.8 
74 Departmental Offices (DO), Department of the Treasury 51.1 56.6 -5.5 
74 Management Directorate (MGMT), Department of Homeland Security 51.1 48.1 3.0 
76 Employment and Training Administration (ETA), Department of Labor 51.0 48.0 3.0 
76 Missile Defense Agency (MDA), Department of Defense 51.0 52.8 -1.8 
76 Region 2 (EPA), Environmental Protection Agency 51.0 44.7 6.3 
79 Employee Benefits Security Administration (EBSA), Department of Labor 50.7 55.6 -4.9 
80 Naval Sea Systems Command (NAVSEA), Department of the Navy 50.6 44.7 5.9 
81 Office of Housing (FHA), Department of Housing and Urban Development 50.4 47.7 2.7 
82 U.S. Marshals Service (USMS), Department of Justice 50.3 49.2 1.1 
83 Power Marketing Administrations (PMA), Department of Energy 50.2 43.5 6.7 
84 Office of the Secretary (OS), Department of Energy 49.9 48.3 1.6 
85 U.S. Army Medical Command (MEDCOM), Department of the Army 49.8 45.5 4.3 
86 Office of General Counsel (OGC), Department of Housing and Urban Development 49.7 52.1 -2.4 
87 Federal Bureau of Investigation (FBI), Department of Justice 49.6 51.7 -2.1 
88 Bureau of Engraving and Printing (BEP), Department of the Treasury 49.4 49.2 0.2 
89 Office of Research and Development (ORD), Environmental Protection Agency 49.3 46.1 3.2 
89 U.S. Atlantic Fleet - Commander In Chief (COMLANTFLT), Department of the Navy 49.3 0.0 
91 U.S. Army Civilian Human Resources Agency, Department of the Army 49.2 0.0 
92 Air Force Materiel Command (AFMC), Department of the Air Force 49.0 47.4 1.6 
92 Headquarters - Air Force Reserve Command (HQ AFRES), Department of the Air Force 49.0 46.6 2.4 
94 Rural Development (RD), Department of Agriculture 48.9 44.7 4.2 
95 Under Secretary for Science and Energy, Department of Energy 48.6 47.5 1.1 
96 Office of the Secretary (OS), Department of the Interior 48.5 46.9 1.6 
97 Office of the Chief Financial Officer (OCFO), Department of Agriculture 48.4 38.1 10.3 
98 Washington Headquarters Services (WHS), Department of Defense 48.2 45.8 2.4 
99 U.S. Pacific Fleet - Commander In Chief (COMPACFLT), Department of the Navy 48.1 0.0 
100 Bureau of Safety and Environmental Enforcement (BSEE), Department of the Interior 47.6 42.7 4.9 
100 U.S. Census Bureau (Census), Department of Commerce 47.6 40.3 7.3 
102 Defense Information Systems Agency (DISA), Department of Defense 47.4 46.5 0.9 
103 Commander - Navy Installations (CNI), Department of the Navy 47.3 42.6 4.7 
104 U.S. Fish and Wildlife Service (FWS), Department of the Interior 47.1 42.5 4.6 
105 Bureau of Reclamation (USBR), Department of the Interior 47.0 45.6 1.4 
106 Deputy Commissioner for Operations, Social Security Administration 46.9 0.0 
106 Office of the Secretary (OS), Department of Health and Human Services 46.9 44.9 2.0 
108 Administration for Children and Families (ACF), Department of Health and Human Services 46.8 49.5 -2.7 
109 U.S. Mint (USM), Department of the Treasury 46.6 41.4 5.2 
110 Region 9 - Pacific Southwest (EPA), Environmental Protection Agency 46.1 39.2 6.9 
111 Defense Health Agency (DHA), Department of Defense 45.9 44.5 1.4 
112 Federal Aviation Administration (FAA), Department of Transportation 45.5 44.0 1.5 
112 National Oceanic and Atmospheric Administration (NOAA), Department of Commerce 45.5 41.8 3.7 
114 Internal Revenue Service (IRS), Department of the Treasury 45.4 44.6 0.8 
115 Office of Public and Indian Housing (PIH), Department of Housing and Urban Development 45.3 44.4 0.9 
116 U.S. Army Materiel Command (AMC), Department of the Army 44.8 41.3 3.5 
117 Office of Community Planning and Development (CPD), Department of Housing and Urban Development 44.6 45.4 -0.8 
118 Indian Health Service (IHS), Department of Health and Human Services 44.4 38.9 5.5 
118 Mine Safety and Health Administration (MSHA), Department of Labor 44.4 49.9 -5.5 
120 Region 5 (EPA), Environmental Protection Agency 44.1 40.4 3.7 
121 Region 6 - South Central (EPA), Environmental Protection Agency 44.0 45.6 -1.6 
122 Office of Workers' Compensation Programs (OWCP), Department of Labor 43.7 46.0 -2.3 
123 International Trade Administration (ITA), Department of Commerce 43.1 42.0 1.1 
124 Federal Emergency Management Agency (FEMA), Department of Homeland Security 42.5 38.0 4.5 
125 Bureau of Indian Affairs (BIA), Department of the Interior 42.4 41.9 0.5 
126 Federal Bureau of Prisons (BOP), Department of Justice 41.9 44.9 -3.0 
127 National Background Investigations Bureau (FISD), Office of Personnel Management 41.7 44.8 -3.1 
128 Office of Air and Radiation (OAR), Environmental Protection Agency 41.4 54.6 -13.2 
129 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), Department of Justice 41.1 39.0 2.1 
130 Central Office (VACO), Department of Veterans Affairs 40.8 37.9 2.9 
130 Immigration and Customs Enforcement (ICE), Department of Homeland Security 40.8 31.4 9.4 
132 Office of Water (OW), Environmental Protection Agency 40.6 53.4 -12.8 
133 U.S. Army Cyber Command/2nd Army, Department of the Army 40.4 0.0 
134 Veterans Health Administration (VHA), Department of Veterans Affairs 40.3 40.2 0.1 
135 Federal Law Enforcement Training Center (FLETC), Department of Homeland Security 38.9 47.1 -8.2 
136 Veterans Benefits Administration (VBA), Department of Veterans Affairs 38.6 41.8 -3.2 
137 National Park Service (NPS), Department of the Interior 38.3 36.9 1.4 
137 National Protection and Programs Directorate (NPPD), Department of Homeland Security 38.3 36.5 1.8 
139 Bureau of Land Management (BLM), Department of the Interior 38.2 34.5 3.7 
140 Defense Commissary Agency (DECA), Department of Defense 37.5 40.6 -3.1 
141 Office of Enforcement and Compliance Assurance (OECA), Environmental Protection Agency 37.3 40.0 -2.7 
142 Deputy Commissioner for Disability Adjudication and Review, Social Security Administration 37.1 0.0 
143 Office of Chemical Safety and Pollution Prevention (OCSPP), Environmental Protection Agency 34.8 36.4 -1.6 
144 Customs and Border Protection (CBP), Department of Homeland Security 34.7 31.2 3.5 
145 Transportation Security Administration (TSA), Department of Homeland Security 32.5 28.2 4.3 
146 Office for Civil Rights (OCR), Department of Education 23.2 27.4 -4.2 
147 United States Secret Service (USSS), Department of Homeland Security 23.1 25.1 -2.0 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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