Agency Rankings by Category

Effective Leadership: Fairness

The Effective Leadership: Fairness subcategory measures the extent to which employees believe disputes are resolved fairly in their work units, whether employees believe arbitrary action and personal favoritism are tolerated and if employees feel comfortable reporting illegal activity without fear of reprisal.

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Rank Agency 2016 2015 Change (2015‑16)
1 Environment and Natural Resources Division (ENRD), DOJ 79.7 73.9 5.8 
2 Johnson Space Center (JSC), NASA 76.9 74.2 2.7 
3 Merit System Audit and Compliance (MSAC), OPM 75.9 66.5 9.4 
4 Marshall Space Flight Center (MSFC), NASA 74.9 73.2 1.7 
5 Langley Research Center (LARC), NASA 73.5 71.0 2.5 
6 Office of the Inspector General (OIG), GSA 73.2 69.5 3.7 
6 Kennedy Space Center (KSC), NASA 73.2 71.0 2.2 
8 Goddard Space Flight Center (GSFC), NASA 72.7 70.5 2.2 
9 Glenn Research Center (GRC), NASA 72.4 69.4 3.0 
10 Office of the General Counsel (OGC), GSA 72.1 72.1 0.0 
11 Civil Division, DOJ 71.1 64.2 6.9 
12 Facilities, Security and Emergency Management, OPM 70.9 55.3 15.6 
13 U.S. Special Operations Command (SOCOM), Army 70.8 65.4 5.4 
14 Air Force Special Operations Command (AFSOC), Air Force 70.7 67.1 3.6 
15 Office of the Inspector General (OIG), DOJ 70.1 66.0 4.1 
15 Office of Inspector General (OIG), Treasury 70.1 65.8 4.3 
17 U.S. Air Forces, Europe (USAFE), Air Force 69.9 69.4 0.5 
17 Alcohol and Tobacco Tax and Trade Bureau (TTB), Treasury 69.9 69.6 0.3 
19 Treasury Inspector General for Tax Administration (TIGTA), Treasury 69.8 66.5 3.3 
20 Office of the General Counsel (OGC), FERC 69.2 77.8 -8.6 
21 Defense Contract Audit Agency (DCAA), DOD 68.8 64.8 4.0 
22 Armstrong Flight Research Center (AFRC), NASA 68.6 66.3 2.3 
23 Office of the General Counsel (OGC), ED 68.5 68.1 0.4 
23 Ames Research Center (ARC), NASA 68.5 64.2 4.3 
23 Federal Highway Administration (FHWA), DOT 68.5 67.7 0.8 
26 Headquarters (HQ), NASA 68.0 62.3 5.7 
27 Strategic Systems Programs Office (SSP), Navy 67.8 60.8 7.0 
28 Office of the Inspector General (OIG), Interior 67.7 63.3 4.4 
29 Office of the Inspector General (OIG), USDA 67.6 59.9 7.7 
30 NORAD/U.S. Northern Command (NORAD), Air Force 67.2 66.7 0.5 
31 Office of Inspector General (OIG), ED 67.1 70.6 -3.5 
32 Tax Division, DOJ 66.8 63.3 3.5 
33 Office of the Inspector General (OIG), OPM 66.7 64.9 1.8 
34 Defense Microelectronics Activity, DOD 66.6 0.0 
34 Federal Acquisition Service (FAS), GSA 66.6 60.8 5.8 
36 Field Operating Offices of Office of the Secretary of the Army, Army 66.4 64.9 1.5 
37 Domestic Nuclear Detection Office (DNDO), DHS 66.3 71.6 -5.3 
38 Office of the Inspector General (OIG), DOT 66.2 70.2 -4.0 
39 Office of the Chief of the National Guard Bureau (CNGB), Army 66.0 49.9 16.1 
40 Air Force Operational Test and Evaluation Center (AFOTEC), Air Force 65.8 65.0 0.8 
41 25th Air Force, Air Force 65.7 66.0 -0.3 
42 Employee Services, OPM 65.2 61.5 3.7 
43 HR Solutions, OPM 64.9 59.8 5.1 
43 Office of Inspector General (OIG), VA 64.9 68.1 -3.2 
45 Air Mobility Command (AMC), Air Force 64.7 65.5 -0.8 
45 Bureau of Labor Statistics (BLS), DOL 64.7 62.0 2.7 
45 Administration for Community Living (ACL), HHS 64.7 55.1 9.6 
48 Office of the Inspector General (OIG), HHS 64.4 62.3 2.1 
49 U.S. Patent and Trademark Office (PTO), Commerce 64.2 64.2 0.0 
49 United States Coast Guard (USCG), DHS 64.2 60.4 3.8 
51 Air Combat Command (ACC), Air Force 63.7 61.3 2.4 
51 Air Force Elements, U.S. Special Operations Command (SOCOM), Air Force 63.7 64.5 -0.8 
51 Veterans Employment and Training Services (VETS), DOL 63.7 56.8 6.9 
51 Office of Support Operations, SEC 63.7 0.0 
55 Office of Energy Projects (OEP), FERC 63.3 60.6 2.7 
56 Institute of Education Sciences (IES), ED 63.2 62.4 0.8 
57 Installation and Mission Support (AFIMSC), Air Force 62.9 59.5 3.4 
57 Office of Financial Management, SEC 62.9 0.0 
59 Office of the Chief Human Capital Officer (OCHCO), GSA 62.6 55.5 7.1 
60 Office of the Secretary, DOL 62.5 0.0 
60 Office of Enforcement, FERC 62.5 62.1 0.4 
62 U.S. Army Training and Doctrine Command (TRADOC), Army 62.4 59.3 3.1 
63 Office of the General Counsel (OGC), USDA 62.3 58.2 4.1 
63 Natural Resources Conservation Service (NRCS), USDA 62.3 58.3 4.0 
65 Farm Service Agency (FSA), USDA 61.9 53.6 8.3 
66 Office of Energy Market Regulation (OEMR), FERC 61.8 58.5 3.3 
66 Departmental Offices (DO), Treasury 61.8 55.8 6.0 
68 Global Strike Command (AFGSC), Air Force 61.7 62.1 -0.4 
68 National Examination Program, SEC 61.7 0.0 
70 Joint Chiefs of Staff, DOD 61.6 0.0 
71 Agricultural Marketing Service (AMS), USDA 61.5 58.4 3.1 
72 National Institute of Standards and Technology (NIST), Commerce 61.4 59.1 2.3 
73 Centers for Medicare and Medicaid Services (CMS), HHS 61.3 59.2 2.1 
73 Maritime Administration (MARAD), DOT 61.3 54.7 6.6 
75 Risk Management Agency (RMA), USDA 61.2 52.5 8.7 
75 Office of the Solicitor (SOL), DOL 61.2 59.0 2.2 
75 Naval Facilities Engineering Command (NAVFAC), Navy 61.2 55.7 5.5 
78 U.S. Army Corps of Engineers (USACE), Army 61.0 57.7 3.3 
78 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), DOJ 61.0 60.2 0.8 
78 Office of the Comptroller of the Currency (OCC), Treasury 61.0 69.4 -8.4 
81 Economic Research Service (ERS), USDA 60.8 60.9 -0.1 
81 Bureau of Economic Analysis (BEA), Commerce 60.8 55.7 5.1 
83 Pacific Air Forces (PACAF), Air Force 60.7 60.8 -0.1 
83 U.S. Army Forces Command (FORSCOM), Army 60.7 59.9 0.8 
83 Region 1 - New England, EPA 60.7 55.0 5.7 
86 U.S. Army Reserve Command (USARC), Army 60.6 56.7 3.9 
86 Agency for Healthcare Research and Quality (AHRQ), HHS 60.6 55.7 4.9 
88 Antitrust Division (ATR), DOJ 60.5 62.2 -1.7 
88 Office of the Chief Financial Officer (OCFO), ED 60.5 58.0 2.5 
88 National Institutes of Health (NIH), HHS 60.5 58.3 2.2 
88 Centers for Disease Control and Prevention (CDC), HHS 60.5 57.5 3.0 
92 U.S. Military Entrance Processing Command (MEPCOM), Army 60.4 55.3 5.1 
92 Federal Motor Carrier Safety Administration (FMCSA), DOT 60.4 55.5 4.9 
94 Defense Contract Management Agency (DCMA), DOD 60.2 60.5 -0.3 
95 Office of the Secretary (OS), DOT 59.9 55.7 4.2 
96 Food Safety and Inspection Service (FSIS), USDA 59.8 57.2 2.6 
96 Immediate Office of the Chief of Naval Operations, Navy 59.8 56.1 3.7 
98 Headquarters, Air Force 59.7 68.0 -8.3 
98 Justice Management Division (JMD), DOJ 59.7 55.8 3.9 
100 National Nuclear Security Administration (NNSA), DOE 59.6 50.7 8.9 
100 U.S. Geological Survey (USGS), Interior 59.6 57.9 1.7 
102 U.S. Army North, Army 59.5 0.0 
102 Chief of Staff of the Army, Army 59.5 60.0 -0.5 
104 Public Buildings Service (PBS), GSA 59.3 55.5 3.8 
105 Under Secretary for Management and Performance, DOE 59.2 54.1 5.1 
105 Office of Policy Development and Research (PDR), HUD 59.2 54.7 4.5 
105 Federal Aviation Administration (FAA), DOT 59.2 56.4 2.8 
108 U.S. Air Force Academy (USAFA), Air Force 59.1 56.5 2.6 
108 U.S. Army Test and Evaluation Command (ATEC), Army 59.1 48.2 10.9 
108 Criminal Division, DOJ 59.1 62.6 -3.5 
108 Office of the Chief Financial Officer (OCFO), GSA 59.1 56.0 3.1 
108 Space and Naval Warfare Systems Command (SPAWAR), Navy 59.1 58.6 0.5 
113 Civil Rights Division, DOJ 59.0 57.6 1.4 
114 U.S. Army Acquisition Support Center (ASC), Army 58.9 56.9 2.0 
114 Defense Technical Information Center, DOD 58.9 0.0 
114 Office of the Executive Director (OED), FERC 58.9 59.5 -0.6 
117 HQDA Field Operating Agencies and Staff Support Agencies, Army 58.8 55.5 3.3 
117 Under Secretary for Science and Energy, DOE 58.8 56.6 2.2 
117 Division of Investment Management, SEC 58.8 0.0 
120 Air Education and Training Command (ATC), Air Force 58.7 56.9 1.8 
121 Office of General Counsel, SEC 58.6 0.0 
122 Health Resources and Services Administration (HRSA), HHS 58.5 55.7 2.8 
123 GSA IT, GSA 58.4 59.1 -0.7 
123 Military Sealift Command (MSC), Navy 58.4 56.1 2.3 
125 Office of Air and Radiation (OAR), EPA 58.1 52.5 5.6 
126 Region 7 - Midwest, EPA 58.0 55.2 2.8 
126 Office of Government-wide Policy (OGP), GSA 58.0 53.8 4.2 
126 U.S. Fish and Wildlife Service (FWS), Interior 58.0 53.9 4.1 
126 Federal Railroad Administration (FRA), DOT 58.0 59.3 -1.3 
130 Internal Revenue Service (IRS), Treasury 57.9 55.9 2.0 
131 U.S. Trustee Program (USTP), DOJ 57.8 56.1 1.7 
131 Office of Research and Development (ORD), EPA 57.8 49.3 8.5 
131 Office of the General Counsel (OGC), HUD 57.8 52.8 5.0 
134 Division of Economic and Risk Analysis, SEC 57.7 0.0 
134 Division of Trading and Markets, SEC 57.7 0.0 
136 Grain Inspection, Packers and Stockyards Administration (GIPSA), USDA 57.6 52.0 5.6 
136 National Enforcement Program, SEC 57.6 0.0 
138 Air National Guard, Air Force 57.5 55.1 2.4 
138 Missile Defense Agency (MDA), DOD 57.5 57.4 0.1 
138 Federal Investigative Service (FISD), OPM 57.5 59.8 -2.3 
141 Office of Labor-Management Standards (OLMS), DOL 57.4 48.4 9.0 
141 Bureau of Naval Personnel (BUPERS), Navy 57.4 54.7 2.7 
143 Office of the Secretary (OS), DOE 57.3 56.1 1.2 
143 Bureau of Ocean Energy Management (BOEM), Interior 57.3 52.5 4.8 
145 Employee Benefits Security Administration (EBSA), DOL 57.2 53.4 3.8 
145 Office of Water (OW), EPA 57.2 54.6 2.6 
147 Occupational Safety and Health Administration (OSHA), DOL 57.1 52.3 4.8 
147 Region 3 - Mid-Atlantic, EPA 57.1 50.0 7.1 
149 National Technical Information Service (NTIS), Commerce 57.0 56.5 0.5 
149 Drug Enforcement Administration (DEA), DOJ 57.0 57.3 -0.3 
151 Departmental Management, USDA 56.9 55.4 1.5 
151 Defense Security Service, DOD 56.9 0.0 
153 Agricultural Research Service (ARS), USDA 56.8 54.9 1.9 
154 U.S. Army, Pacific (USARPAC), Army 56.7 56.1 0.6 
154 Defense Information Systems Agency (DISA), DOD 56.7 55.6 1.1 
154 Federal Student Aid (FSA), ED 56.7 55.7 1.0 
154 Naval Sea Systems Command (NAVSEA), Navy 56.7 57.5 -0.8 
158 Office of the Secretary (OS ), Commerce 56.6 54.4 2.2 
159 Air Force Materiel Command (AFMC), Air Force 56.5 56.7 -0.2 
159 Office of the Assistant Secretary for Administration and Management (OASAM), DOL 56.5 52.3 4.2 
161 Bonneville Power Administration (BPA), DOE 56.4 51.6 4.8 
161 Citizenship and Immigration Services (USCIS), DHS 56.4 52.0 4.4 
161 National Cemetery Administration (NCA), VA 56.4 55.4 1.0 
164 Space Command (AFSPC), Air Force 56.1 55.4 0.7 
164 Naval Air Systems Command (NAVAIR), Navy 56.1 54.5 1.6 
164 Bureau of the Fiscal Service (BFS), Treasury 56.1 52.7 3.4 
167 Defense Logistics Agency (DLA), DOD 56.0 52.5 3.5 
167 Office of Community Planning and Development (CPD), HUD 56.0 50.2 5.8 
169 Bureau of Safety and Environmental Enforcement (BSEE), Interior 55.8 55.8 0.0 
170 Office of Elementary and Secondary Education (OESE), ED 55.7 54.0 1.7 
171 Headquarters - Air Force Reserve Command (HQ AFRES), Air Force 55.6 57.7 -2.1 
171 National Oceanic and Atmospheric Administration (NOAA), Commerce 55.6 54.5 1.1 
173 U.S. Army, Europe (USAREUR), Army 55.5 60.9 -5.4 
173 National Telecommunications and Information Administration (NTIA), Commerce 55.5 49.2 6.3 
173 Mine Safety and Health Administration (MSHA), DOL 55.5 53.2 2.3 
173 Power Marketing Administrations (PMA), DOE 55.5 50.9 4.6 
177 Food and Drug Administration (FDA), HHS 55.3 52.2 3.1 
178 Air Force Elements, U.S. Strategic Command (USSTRATCOM), Air Force 55.2 57.0 -1.8 
178 Joint Activities, Army 55.2 55.9 -0.7 
180 Office of the Chief Financial Officer (OCFO), HUD 55.1 49.7 5.4 
180 Naval Medical Command (NAVMEDCOM), Navy 55.1 54.8 0.3 
182 Wage and Hour Division (WHD), DOL 55.0 51.8 3.2 
182 Bureau of Reclamation (USBR), Interior 55.0 51.7 3.3 
184 Defense Threat Reduction Agency (DTRA), DOD 54.9 48.5 6.4 
185 Naval Supply Systems Command (NAVSUP), Navy 54.8 54.3 0.5 
185 Office of Human Resources, SEC 54.8 0.0 
187 Air Force District of Washington (AFDW), Air Force 54.7 62.0 -7.3 
188 Forest Service (USFS), USDA 54.6 51.7 2.9 
188 U.S. Army Criminal Investigation Command (CID), Army 54.6 53.8 0.8 
188 U.S. Army Medical Command (MEDCOM), Army 54.6 53.6 1.0 
188 Office of Field Policy and Management (FPM), HUD 54.6 53.8 0.8 
192 Region 4 - Southeast, EPA 54.5 43.3 11.2 
193 Defense Media Activity (DMA), DOD 54.2 59.4 -5.2 
193 Office of the Secretary (OS), DHS 54.2 49.0 5.2 
195 Region 10 - Pacific Northwest, EPA 54.1 46.6 7.5 
196 Office of Chief Procurement Officer (OCPO), HUD 54.0 48.4 5.6 
197 Office of Surface Mining, Reclamation and Enforcement (OSMRE), Interior 53.8 52.5 1.3 
198 Federal Bureau of Investigation (FBI), DOJ 53.7 52.5 1.2 
198 Federal Transit Administration (FTA), DOT 53.7 48.4 5.3 
200 Central Office (VACO), VA 53.6 50.5 3.1 
201 Office of Naval Research (ONR), Navy 53.5 57.2 -3.7 
201 Retirement Services, OPM 53.5 50.1 3.4 
203 Defense Human Resources Activity (DHRA), DOD 53.2 54.9 -1.7 
204 U.S. Army Intelligence and Security Command (INSCOM), Army 53.0 55.0 -2.0 
204 Department of Defense Education Activity (DoDEA), DOD 53.0 47.3 5.7 
204 Defense Finance and Accounting Service (DFAS), DOD 53.0 51.8 1.2 
204 Office of Justice Programs (OJP), DOJ 53.0 51.7 1.3 
204 Division of Corporation Finance, SEC 53.0 0.0 
209 Office of Special Education and Rehabilitative Services (OSERS), ED 52.9 46.9 6.0 
210 Foreign Agricultural Service (FAS), USDA 52.7 46.6 6.1 
210 Federal Law Enforcement Training Center (FLETC), DHS 52.7 47.8 4.9 
210 Office of the Secretary (OS), Interior 52.7 51.6 1.1 
213 Pipeline and Hazardous Materials Safety Administration (PHMSA), DOT 52.6 51.6 1.0 
214 U.S. Marshals Service (USMS), DOJ 52.5 49.5 3.0 
214 Administration for Children and Families (ACF), HHS 52.5 50.5 2.0 
214 Marine Corps (USMC), Navy 52.5 53.6 -1.1 
217 Office of Management (OM), ED 52.4 55.2 -2.8 
217 Office of Fair Housing and Equal Opportunity (FHEO), HUD 52.4 46.6 5.8 
217 Commander, Navy Installations (CNI), Navy 52.4 48.0 4.4 
217 Office of the Inspector General, SSA 52.4 0.0 
221 Defense Health Agency (DHA), DOD 52.3 49.3 3.0 
221 Region 9 - Pacific Southwest, EPA 52.3 44.8 7.5 
223 Office of the Chief Financial Officer (OCFO), OPM 52.2 52.1 0.1 
223 Bureau of Engraving and Printing (BEP), Treasury 52.2 50.3 1.9 
225 Region 6 - South Central, EPA 52.0 48.0 4.0 
226 Animal and Plant Health Inspection Service (APHIS), USDA 51.8 47.9 3.9 
226 Office of the Inspector General (OIG), DOD 51.8 48.6 3.2 
226 Federal Bureau of Prisons (BOP), DOJ 51.8 51.5 0.3 
229 Rural Development (RD), USDA 51.5 49.1 2.4 
229 International Trade Administration (ITA), Commerce 51.5 52.8 -1.3 
231 Region 2, EPA 51.4 46.3 5.1 
232 Office of Housing, HUD 51.3 45.1 6.2 
233 Employment and Training Administration (ETA), DOL 51.2 46.7 4.5 
233 Bureau of Land Management (BLM), Interior 51.2 51.0 0.2 
233 Veterans Health Administration (VHA), VA 51.2 49.5 1.7 
236 Office of the Secretary of the Army (OS), Army 51.1 51.9 -0.8 
236 Region 5, EPA 51.1 47.5 3.6 
238 Office of Administration and Resources Management (OARM), EPA 50.9 49.3 1.6 
238 Office of the Chief Human Capital Officer (OCHCO), HUD 50.9 45.5 5.4 
240 Assistant for Administration, Navy 50.8 55.5 -4.7 
241 Management Directorate (MGMT), DHS 50.3 44.0 6.3 
242 Office of Mission Assurance (OMA), GSA 50.2 50.0 0.2 
243 Executive Office for Immigration Review (EOIR), DOJ 50.1 46.4 3.7 
244 U.S. Army Materiel Command (AMC), Army 50.0 49.4 0.6 
245 Office of Administrative Services (OAS), GSA 49.8 38.2 11.6 
246 Food Nutrition and Consumer Services (FNS), USDA 49.7 45.7 4.0 
246 U.S. Army Installation Management Agency (IMA), Army 49.7 51.1 -1.4 
246 Office of Workers' Compensation Programs (OWCP), DOL 49.7 45.5 4.2 
249 Office of the Secretary (OS), HHS 49.6 47.5 2.1 
249 National Park Service (NPS), Interior 49.6 46.8 2.8 
249 Healthcare and Insurance, OPM 49.6 54.7 -5.1 
252 Office of the Chief Information Officer (OCIO), OPM 49.5 47.0 2.5 
253 Bureau of International Labor Affairs (ILAB), DOL 49.3 55.6 -6.3 
253 U.S. Mint (USM), Treasury 49.3 51.0 -1.7 
255 Network Technology Enterprise Command - 9th Army Signal Command (NETCOM), Army 49.1 52.5 -3.4 
255 Washington Headquarters Services (WHS), DOD 49.1 50.2 -1.1 
255 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), DOJ 49.1 47.3 1.8 
258 Uniformed Services University of the Health Sciences (USU), DOD 48.9 53.5 -4.6 
258 Office of Public and Indian Housing (PIH), HUD 48.9 47.6 1.3 
260 National Agricultural Statistics Service (NASS), USDA 48.8 45.8 3.0 
260 Economic Development Administration (EDA), Commerce 48.8 36.4 12.4 
260 Office of the Inspector General (OIG), DOL 48.8 47.9 0.9 
260 Office of the Chief Information Officer (OCIO), ED 48.8 43.2 5.6 
264 Office of the Solicitor (SOL), Interior 48.5 52.1 -3.6 
264 Veterans Benefits Administration (VBA), VA 48.5 45.1 3.4 
266 Office of Federal Contract Compliance Programs (OFCCP), DOL 48.2 49.8 -1.6 
266 Office of Enforcement Compliance Assurance (OECA), EPA 48.2 45.2 3.0 
266 Region 8 - Mountains and Plains, EPA 48.2 44.5 3.7 
269 National Institute of Food and Agriculture (NIFA), USDA 48.1 48.7 -0.6 
269 Office of the Inspector General (OIG), Commerce 48.1 36.3 11.8 
269 Office of the Inspector General (OIG), DHS 48.1 46.2 1.9 
272 Office of Land and Emergency Management (OLEM), EPA 48.0 55.0 -7.0 
273 U.S. Census Bureau, Commerce 47.7 49.6 -1.9 
274 Science and Technology Directorate, DHS 47.6 39.4 8.2 
275 Office of Administration, HUD 47.4 46.3 1.1 
276 Office of Postsecondary Education (OPE), ED 47.2 43.6 3.6 
277 U.S. Army Space and Missile Defense Command, U.S. Army Forces Strategic Command (USASMDC/ARSTRAT), Army 46.8 47.2 -0.4 
278 Office of the Chief Financial Officer (OCFO), USDA 46.6 42.3 4.3 
278 Office of the Chief Information Officer (OCIO), HUD 46.6 43.5 3.1 
278 National Highway Traffic Safety Administration (NHTSA), DOT 46.6 45.6 1.0 
281 Bureau of Industry and Security (BIS), Commerce 46.4 60.1 -13.7 
281 Indian Health Service (IHS), HHS 46.4 44.0 2.4 
283 Joint Services and DOD Activities Supported the HQDA, Army 46.3 50.3 -4.0 
283 Federal Emergency Management Agency (FEMA), DHS 46.3 41.9 4.4 
285 Office of Intelligence and Analysis (IA), DHS 45.3 42.7 2.6 
286 Bureau of Indian Affairs (BIA), Interior 44.7 40.1 4.6 
287 Office of Chemical Safety and Pollution Prevention (OCSPP), EPA 43.1 41.5 1.6 
288 National Defense University (NDU), DOD 42.8 45.6 -2.8 
288 Community Supervision Program (CSP), CSOSA 42.8 44.2 -1.4 
290 Defense Commissary Agency (DECA), DOD 42.7 47.5 -4.8 
290 Financial Crimes Enforcement Network (FinCEN), Treasury 42.7 37.2 5.5 
292 Substance Abuse and Mental Health Services Administration (SAMHSA), HHS 42.5 37.5 5.0 
293 Customs and Border Protection (CBP), DHS 42.2 38.1 4.1 
294 National Protection and Programs Directorate (NPPD), DHS 41.8 38.4 3.4 
295 Office for Civil Rights (OCR), ED 41.7 40.0 1.7 
296 Immigration and Customs Enforcement (ICE), DHS 41.2 34.1 7.1 
297 Voice of America (VOA), BBG 39.9 38.8 1.1 
298 Office of Information Technology, SEC 39.0 0.0 
299 Office of the Assistant Secretary for Civil Rights, USDA 38.6 0.0 
300 Ginnie Mae (GNMA), HUD 38.4 39.2 -0.8 
301 Transportation Security Administration (TSA), DHS 33.9 37.4 -3.5 
302 U.S. Secret Service (USSS), DHS 33.3 31.1 2.2 
303 Office of Cuba Broadcasting (OCB), BBG 32.6 35.8 -3.2 
U.S. Army Audit Agency (USAAA), Army 0.0 
Office of the Inspector General (OIG), TVA 0.0 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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