Agency Rankings by Category

Effective Leadership

The Effective Leadership category measures the extent to which employees believe leadership at all levels of the organization generates motivation and commitment, encourages integrity and manages people fairly, while also promoting the professional development, creativity and empowerment of employees.

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Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2017 2016 Change (2016‑17)
1 Johnson Space Center (JSC), National Aeronautics and Space Administration 77.0 75.8 1.2 
2 Marshall Space Flight Center (MSFC), National Aeronautics and Space Administration 76.8 74.6 2.2 
3 Kennedy Space Center (KSC), National Aeronautics and Space Administration 76.4 71.9 4.5 
4 Goddard Space Flight Center (GSFC), National Aeronautics and Space Administration 76.3 74.6 1.7 
5 Treasury Inspector General for Tax Administration (TIGTA), Department of the Treasury 73.6 71.9 1.7 
6 Headquarters (NASA), National Aeronautics and Space Administration 73.5 70.6 2.9 
7 Langley Research Center (LARC), National Aeronautics and Space Administration 72.1 70.5 1.6 
8 Federal Highway Administration (FHWA), Department of Transportation 71.3 70.4 0.9 
9 Environment and Natural Resources Division (ENRD), Department of Justice 71.1 80.6 -9.5 
10 Federal Acquisition Service (FAS), General Services Administration 70.7 66.7 4.0 
11 Glenn Research Center (GRC), National Aeronautics and Space Administration 70.5 68.6 1.9 
12 Defense Contract Audit Agency (DCAA), Department of Defense 70.3 66.2 4.1 
13 Office of Inspector General (OIG), Department of Health and Human Services 69.9 64.5 5.4 
14 Civil Division, Department of Justice 69.8 70.1 -0.3 
15 Ames Research Center (ARC), National Aeronautics and Space Administration 69.3 67.3 2.0 
16 Health Resources and Services Administration (HRSA), Department of Health and Human Services 68.1 62.3 5.8 
17 National Examination Program, Securities and Exchange Commission 67.9 61.4 6.5 
18 National Enforcement Program (SEC), Securities and Exchange Commission 66.9 63.2 3.7 
19 Bureau of Labor Statistics (BLS), Department of Labor 66.7 64.2 2.5 
20 National Institutes of Health (NIH), Department of Health and Human Services 66.1 62.2 3.9 
21 Region 1 - New England (EPA), Environmental Protection Agency 65.8 62.5 3.3 
22 Naval Education and Training Command (NETC), Department of the Navy 65.6 0.0 
22 U.S. Army Acquisition Support Center (ASC), Department of the Army 65.6 60.3 5.3 
24 Bureau of Ocean Energy Management (BOEM), Department of the Interior 65.5 60.2 5.3 
25 Centers for Disease Control and Prevention (CDC), Department of Health and Human Services 65.2 63.2 2.0 
26 Public Buildings Service (PBS), General Services Administration 65.1 59.8 5.3 
27 Office of the Comptroller of the Currency (OCC), Department of the Treasury 64.9 57.1 7.8 
28 Office of the Solicitor (SOL), Department of Labor 64.7 66.1 -1.4 
29 Centers for Medicare and Medicaid Services (CMS), Department of Health and Human Services 64.2 64.0 0.2 
29 HQDA Field Operating Agencies and Staff Support Agencies, Department of the Army 64.2 57.1 7.1 
31 United States Coast Guard (USCG), Department of Homeland Security 63.9 63.1 0.8 
32 Departmental Management (DA), Department of Agriculture 63.7 60.4 3.3 
32 National Institute of Standards and Technology (NIST), Department of Commerce 63.7 61.5 2.2 
34 Bureau of the Fiscal Service (BFS), Department of the Treasury 63.6 58.1 5.5 
35 U.S. Patent and Trademark Office (PTO), Department of Commerce 63.5 66.3 -2.8 
36 Drug Enforcement Administration (DEA), Department of Justice 63.1 58.9 4.2 
36 Region 3 - Mid-Atlantic (EPA), Environmental Protection Agency 63.1 62.1 1.0 
36 U.S. Army Forces Command (FORSCOM), Department of the Army 63.1 59.7 3.4 
39 Citizenship and Immigration Services (USCIS), Department of Homeland Security 63.0 59.8 3.2 
39 National Nuclear Security Administration (NNSA), Department of Energy 63.0 59.8 3.2 
41 Joint Chiefs of Staff, Department of Defense 62.9 56.8 6.1 
42 Region 4 - Southeast (EPA), Environmental Protection Agency 62.8 61.5 1.3 
42 U.S. Army Corps of Engineers (USACE), Department of the Army 62.8 58.9 3.9 
44 Office of the General Counsel, Social Security Administration 62.5 0.0 
45 Space and Naval Warfare Systems Command (SPAWAR), Department of the Navy 61.9 58.3 3.6 
46 Food and Drug Administration (FDA), Department of Health and Human Services 61.8 59.5 2.3 
47 Office of the Inspector General (OIG), Department of Defense 61.7 53.0 8.7 
48 Under Secretary for Management and Performance, Department of Energy 61.6 59.8 1.8 
49 Food Nutrition and Consumer Services (FNS), Department of Agriculture 61.4 55.7 5.7 
49 Office of General Counsel (OGC), Department of Housing and Urban Development 61.4 59.9 1.5 
51 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), Department of Justice 61.3 61.6 -0.3 
51 Occupational Safety and Health Administration (OSHA), Department of Labor 61.3 57.4 3.9 
51 Office of Research and Development (ORD), Environmental Protection Agency 61.3 57.1 4.2 
54 U.S. Geological Survey (USGS), Department of the Interior 61.0 56.8 4.2 
55 U.S. Army Training and Doctrine Command (TRADOC), Department of the Army 60.5 59.5 1.0 
56 Power Marketing Administrations (PMA), Department of Energy 60.1 54.8 5.3 
57 Assistant for Administration, Department of the Navy 60.0 56.5 3.5 
58 Air Combat Command (ACC), Department of the Air Force 59.9 59.0 0.9 
59 Defense Logistics Agency (DLA), Department of Defense 59.8 56.9 2.9 
60 Naval Facilities Engineering Command (NAVFAC), Department of the Navy 59.7 58.5 1.2 
60 Under Secretary for Science and Energy, Department of Energy 59.7 57.4 2.3 
62 Departmental Offices (DO), Department of the Treasury 59.5 61.6 -2.1 
63 Air Mobility Command (AMC), Department of the Air Force 59.4 60.2 -0.8 
63 Deputy Commissioner for Budget Finance Quality Management, Social Security Administration 59.4 0.0 
65 Federal Student Aid (FSA), Department of Education 59.2 57.7 1.5 
66 Air Education and Training Command (ATC), Department of the Air Force 59.1 56.6 2.5 
66 Office of the Secretary (OS), Department of Energy 59.1 57.0 2.1 
68 Naval Air Systems Command (NAVAIR), Department of the Navy 58.9 56.8 2.1 
68 U.S. Fish and Wildlife Service (FWS), Department of the Interior 58.9 55.6 3.3 
70 Defense Contract Management Agency (DCMA), Department of Defense 58.8 56.7 2.1 
70 Region 2 (EPA), Environmental Protection Agency 58.8 54.2 4.6 
72 Employment and Training Administration (ETA), Department of Labor 58.5 54.4 4.1 
72 Naval Sea Systems Command (NAVSEA), Department of the Navy 58.5 54.0 4.5 
74 Bureau of Safety and Environmental Enforcement (BSEE), Department of the Interior 58.4 53.9 4.5 
74 Region 9 - Pacific Southwest (EPA), Environmental Protection Agency 58.4 53.8 4.6 
76 Air Force Space Command (AFSPC), Department of the Air Force 58.2 53.6 4.6 
76 Office of Housing (FHA), Department of Housing and Urban Development 58.2 54.5 3.7 
78 Global Strike Command (AFGSC), Department of the Air Force 58.1 57.9 0.2 
78 U.S. Army Reserve Command (USARC), Department of the Army 58.1 55.9 2.2 
80 Bureau of Reclamation (USBR), Department of the Interior 57.9 55.5 2.4 
80 Rural Development (RD), Department of Agriculture 57.9 53.6 4.3 
82 Wage and Hour Division (WHD), Department of Labor 57.8 56.4 1.4 
83 Marine Corps (USMC), Department of the Navy 57.7 51.9 5.8 
84 Employee Benefits Security Administration (EBSA), Department of Labor 57.6 60.7 -3.1 
85 U.S. Army Installation Management Command (IMA), Department of the Army 57.4 49.6 7.8 
86 U.S. Pacific Fleet - Commander In Chief (COMPACFLT), Department of the Navy 57.3 0.0 
87 Bureau of Naval Personnel (BUPERS), Department of the Navy 57.1 53.0 4.1 
88 U.S. Army Civilian Human Resources Agency, Department of the Army 57.0 0.0 
88 U.S. Atlantic Fleet - Commander In Chief (COMLANTFLT), Department of the Navy 57.0 0.0 
90 Federal Aviation Administration (FAA), Department of Transportation 56.8 54.6 2.2 
90 Missile Defense Agency (MDA), Department of Defense 56.8 58.2 -1.4 
92 Management Directorate (MGMT), Department of Homeland Security 56.7 54.5 2.2 
92 U.S. Marshals Service (USMS), Department of Justice 56.7 55.8 0.9 
94 Administration for Children and Families (ACF), Department of Health and Human Services 56.6 54.4 2.2 
94 Defense Finance and Accounting Service (DFAS), Department of Defense 56.6 55.3 1.3 
96 Office of Air and Radiation (OAR), Environmental Protection Agency 56.5 59.9 -3.4 
96 Region 5 (EPA), Environmental Protection Agency 56.5 51.1 5.4 
96 U.S. Trustees Program (USTP), Department of Justice 56.5 54.2 2.3 
99 Bureau of Engraving and Printing (BEP), Department of the Treasury 56.4 54.9 1.5 
99 Office of the Secretary (OS), Department of the Interior 56.4 54.8 1.6 
101 Headquarters - Air Force Reserve Command (HQ AFRES), Department of the Air Force 56.3 54.0 2.3 
101 National Oceanic and Atmospheric Administration (NOAA), Department of Commerce 56.3 53.5 2.8 
103 U.S. Census Bureau (Census), Department of Commerce 55.9 49.2 6.7 
104 Defense Information Systems Agency (DISA), Department of Defense 55.7 54.0 1.7 
104 Office of Water (OW), Environmental Protection Agency 55.7 57.3 -1.6 
104 Region 6 - South Central (EPA), Environmental Protection Agency 55.7 55.0 0.7 
107 Internal Revenue Service (IRS), Department of the Treasury 55.6 54.5 1.1 
108 Air Force Materiel Command (AFMC), Department of the Air Force 55.5 54.6 0.9 
108 Federal Bureau of Investigation (FBI), Department of Justice 55.5 56.4 -0.9 
108 Mine Safety and Health Administration (MSHA), Department of Labor 55.5 58.5 -3.0 
108 Office of the Secretary (OS), Department of Health and Human Services 55.5 52.1 3.4 
112 National Background Investigations Bureau (FISD), Office of Personnel Management 55.4 56.2 -0.8 
113 Office of Community Planning and Development (CPD), Department of Housing and Urban Development 55.2 53.4 1.8 
114 Office of Public and Indian Housing (PIH), Department of Housing and Urban Development 54.7 51.7 3.0 
114 Office of the Chief Financial Officer (OCFO), Department of Agriculture 54.7 47.7 7.0 
116 U.S. Army Medical Command (MEDCOM), Department of the Army 54.2 50.9 3.3 
117 Naval Medical Command (NAVMEDCOM), Department of the Navy 54.1 50.4 3.7 
118 International Trade Administration (ITA), Department of Commerce 54.0 53.2 0.8 
119 Washington Headquarters Services (WHS), Department of Defense 53.9 52.0 1.9 
120 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), Department of Justice 53.3 50.7 2.6 
121 U.S. Mint (USM), Department of the Treasury 53.2 49.5 3.7 
122 Central Office (VACO), Department of Veterans Affairs 52.7 49.8 2.9 
122 Deputy Commissioner for Operations, Social Security Administration 52.7 0.0 
124 Federal Law Enforcement Training Center (FLETC), Department of Homeland Security 52.4 55.7 -3.3 
124 U.S. Army Materiel Command (AMC), Department of the Army 52.4 48.5 3.9 
126 Federal Emergency Management Agency (FEMA), Department of Homeland Security 51.9 47.8 4.1 
127 Commander - Navy Installations (CNI), Department of the Navy 51.8 49.1 2.7 
128 Bureau of Land Management (BLM), Department of the Interior 51.7 47.6 4.1 
129 Defense Health Agency (DHA), Department of Defense 51.3 50.0 1.3 
130 Office of Enforcement and Compliance Assurance (OECA), Environmental Protection Agency 51.1 51.5 -0.4 
131 National Park Service (NPS), Department of the Interior 51.0 48.0 3.0 
132 Indian Health Service (IHS), Department of Health and Human Services 50.1 46.0 4.1 
133 Office of Workers' Compensation Programs (OWCP), Department of Labor 49.9 52.3 -2.4 
134 Bureau of Indian Affairs (BIA), Department of the Interior 49.7 48.9 0.8 
135 Immigration and Customs Enforcement (ICE), Department of Homeland Security 49.5 42.9 6.6 
136 Office of Chemical Safety and Pollution Prevention (OCSPP), Environmental Protection Agency 48.7 46.4 2.3 
137 National Protection and Programs Directorate (NPPD), Department of Homeland Security 48.4 46.3 2.1 
138 U.S. Army Cyber Command/2nd Army, Department of the Army 48.2 0.0 
139 Veterans Health Administration (VHA), Department of Veterans Affairs 48.1 48.5 -0.4 
140 Federal Bureau of Prisons (BOP), Department of Justice 47.4 49.8 -2.4 
141 Veterans Benefits Administration (VBA), Department of Veterans Affairs 46.7 48.7 -2.0 
142 Deputy Commissioner for Disability Adjudication and Review, Social Security Administration 45.4 0.0 
143 Customs and Border Protection (CBP), Department of Homeland Security 43.6 40.1 3.5 
144 Defense Commissary Agency (DECA), Department of Defense 42.7 45.1 -2.4 
145 Transportation Security Administration (TSA), Department of Homeland Security 42.2 37.6 4.6 
146 Office for Civil Rights (OCR), Department of Education 40.0 41.8 -1.8 
147 United States Secret Service (USSS), Department of Homeland Security 36.9 36.9 0.0 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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