Agency Rankings by Category

Effective Leadership

The Effective Leadership category measures the extent to which employees believe leadership at all levels of the organization generates motivation and commitment, encourages integrity and manages people fairly, while also promoting the professional development, creativity and empowerment of employees.

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Click on the links below to view an agency’s full report. Click on the column headings to sort by rank, agency name, score or change.

Rank Agency 2016 2015 Change (2015‑16)
1 Environment and Natural Resources Division (ENRD), DOJ 80.6 76.0 4.6 
2 Johnson Space Center (JSC), NASA 75.8 72.0 3.8 
3 Goddard Space Flight Center (GSFC), NASA 74.6 72.4 2.2 
3 Marshall Space Flight Center (MSFC), NASA 74.6 74.2 0.4 
5 Alcohol and Tobacco Tax and Trade Bureau (TTB), Treasury 74.1 72.7 1.4 
6 Office of the Inspector General (OIG), DOT 73.0 71.1 1.9 
7 Facilities, Security and Emergency Management, OPM 72.4 64.1 8.3 
8 Kennedy Space Center (KSC), NASA 71.9 69.7 2.2 
8 Treasury Inspector General for Tax Administration (TIGTA), Treasury 71.9 70.2 1.7 
10 Office of Energy Market Regulation (OEMR), FERC 71.7 69.4 2.3 
11 Office of the General Counsel (OGC), FERC 71.3 81.7 -10.4 
11 Employee Services, OPM 71.3 64.3 7.0 
13 HR Solutions, OPM 71.2 62.8 8.4 
14 Office of Inspector General (OIG), Treasury 71.1 68.9 2.2 
15 Headquarters (HQ), NASA 70.6 65.4 5.2 
16 Langley Research Center (LARC), NASA 70.5 69.3 1.2 
17 Federal Highway Administration (FHWA), DOT 70.4 69.7 0.7 
18 Civil Division, DOJ 70.1 64.6 5.5 
19 Office of the Inspector General (OIG), GSA 70.0 67.5 2.5 
19 Office of the Inspector General (OIG), Interior 70.0 69.2 0.8 
21 Field Operating Offices of Office of the Secretary of the Army, Army 69.9 66.6 3.3 
22 Office of Enforcement, FERC 69.8 63.6 6.2 
22 Office of Financial Management, SEC 69.8 0.0 
24 Tax Division, DOJ 69.7 65.4 4.3 
25 U.S. Special Operations Command (SOCOM), Army 69.1 68.1 1.0 
26 Glenn Research Center (GRC), NASA 68.6 68.4 0.2 
27 Office of Support Operations, SEC 68.3 0.0 
28 Office of the Executive Director (OED), FERC 68.0 62.9 5.1 
28 Office of Inspector General (OIG), ED 68.0 70.3 -2.3 
30 Defense Microelectronics Activity, DOD 67.6 0.0 
31 Office of the Inspector General (OIG), USDA 67.5 61.7 5.8 
31 Armstrong Flight Research Center (AFRC), NASA 67.5 64.9 2.6 
33 Risk Management Agency (RMA), USDA 67.3 58.5 8.8 
33 Ames Research Center (ARC), NASA 67.3 65.5 1.8 
35 Air Force Special Operations Command (AFSOC), Air Force 67.2 65.6 1.6 
36 Merit System Audit and Compliance (MSAC), OPM 67.1 63.4 3.7 
37 Office of the General Counsel (OGC), ED 66.8 68.7 -1.9 
38 Federal Acquisition Service (FAS), GSA 66.7 61.4 5.3 
39 Office of the Inspector General (OIG), DOJ 66.6 62.5 4.1 
40 Domestic Nuclear Detection Office (DNDO), DHS 66.5 71.2 -4.7 
41 U.S. Patent and Trademark Office (PTO), Commerce 66.3 65.6 0.7 
42 Defense Contract Audit Agency (DCAA), DOD 66.2 61.9 4.3 
43 Office of the Solicitor (SOL), DOL 66.1 61.1 5.0 
44 Office of Human Resources, SEC 66.0 0.0 
45 Economic Research Service (ERS), USDA 65.9 68.1 -2.2 
46 Office of Government-wide Policy (OGP), GSA 65.6 58.1 7.5 
47 Administration for Community Living (ACL), HHS 65.5 57.9 7.6 
48 Institute of Education Sciences (IES), ED 65.2 69.9 -4.7 
49 Bureau of Economic Analysis (BEA), Commerce 65.1 61.3 3.8 
50 Maritime Administration (MARAD), DOT 64.8 60.2 4.6 
51 Office of the Secretary, DOL 64.6 0.0 
51 Office of the Chief Financial Officer (OCFO), ED 64.6 60.9 3.7 
53 Office of the Inspector General (OIG), HHS 64.5 64.6 -0.1 
53 Office of the Inspector General (OIG), OPM 64.5 65.6 -1.1 
53 Division of Economic and Risk Analysis, SEC 64.5 0.0 
53 Office of Inspector General (OIG), VA 64.5 67.7 -3.2 
57 Bureau of Labor Statistics (BLS), DOL 64.2 62.4 1.8 
58 Centers for Medicare and Medicaid Services (CMS), HHS 64.0 61.8 2.2 
59 Office of Policy Development and Research (PDR), HUD 63.7 56.6 7.1 
60 Veterans Employment and Training Services (VETS), DOL 63.5 58.0 5.5 
60 Division of Investment Management, SEC 63.5 0.0 
62 U.S. Air Forces, Europe (USAFE), Air Force 63.4 65.4 -2.0 
62 Office of Energy Projects (OEP), FERC 63.4 64.7 -1.3 
64 Air National Guard, Air Force 63.3 54.1 9.2 
65 Centers for Disease Control and Prevention (CDC), HHS 63.2 60.9 2.3 
65 National Enforcement Program, SEC 63.2 0.0 
67 United States Coast Guard (USCG), DHS 63.1 58.7 4.4 
68 Office of Special Education and Rehabilitative Services (OSERS), ED 62.9 57.0 5.9 
68 Strategic Systems Programs Office (SSP), Navy 62.9 56.4 6.5 
70 Region 1 - New England, EPA 62.5 56.3 6.2 
71 Office of the Chief Human Capital Officer (OCHCO), GSA 62.4 55.7 6.7 
72 Health Resources and Services Administration (HRSA), HHS 62.3 59.0 3.3 
73 National Institutes of Health (NIH), HHS 62.2 59.6 2.6 
74 Office of the Chief of the National Guard Bureau (CNGB), Army 62.1 51.3 10.8 
74 Region 3 - Mid-Atlantic, EPA 62.1 55.5 6.6 
76 GSA IT, GSA 62.0 60.5 1.5 
77 NORAD/U.S. Northern Command (NORAD), Air Force 61.9 60.4 1.5 
78 Defense Technical Information Center, DOD 61.8 0.0 
79 Air Force Elements, U.S. Special Operations Command (SOCOM), Air Force 61.6 65.7 -4.1 
79 Executive Office of U.S. Attorneys and U.S. Attorneys' Office (EOUSA), DOJ 61.6 61.8 -0.2 
79 Departmental Offices (DO), Treasury 61.6 58.4 3.2 
82 25th Air Force, Air Force 61.5 56.8 4.7 
82 Agricultural Marketing Service (AMS), USDA 61.5 60.1 1.4 
82 National Institute of Standards and Technology (NIST), Commerce 61.5 58.6 2.9 
82 Region 4 - Southeast, EPA 61.5 54.2 7.3 
86 Office of the General Counsel (OGC), USDA 61.4 57.9 3.5 
86 National Examination Program, SEC 61.4 0.0 
88 Criminal Division, DOJ 61.3 60.8 0.5 
89 Farm Service Agency (FSA), USDA 60.9 54.8 6.1 
89 Office of the Chief Human Capital Officer (OCHCO), HUD 60.9 50.5 10.4 
89 Healthcare and Insurance, OPM 60.9 60.4 0.5 
92 Employee Benefits Security Administration (EBSA), DOL 60.7 58.6 2.1 
92 Agency for Healthcare Research and Quality (AHRQ), HHS 60.7 57.0 3.7 
94 Office of Justice Programs (OJP), DOJ 60.6 58.8 1.8 
94 Federal Railroad Administration (FRA), DOT 60.6 59.9 0.7 
96 Air Force Operational Test and Evaluation Center (AFOTEC), Air Force 60.4 60.0 0.4 
96 Departmental Management, USDA 60.4 56.4 4.0 
98 U.S. Army Acquisition Support Center (ASC), Army 60.3 58.0 2.3 
99 Air Mobility Command (AMC), Air Force 60.2 60.7 -0.5 
99 Office of the Assistant Secretary for Administration and Management (OASAM), DOL 60.2 56.8 3.4 
99 Office of the Chief Financial Officer (OCFO), GSA 60.2 54.8 5.4 
99 Bureau of Ocean Energy Management (BOEM), Interior 60.2 56.5 3.7 
103 Civil Rights Division, DOJ 60.1 59.3 0.8 
103 Division of Trading and Markets, SEC 60.1 0.0 
103 Office of the Secretary (OS), DOT 60.1 57.2 2.9 
106 Office of Air and Radiation (OAR), EPA 59.9 53.5 6.4 
106 Region 7 - Midwest, EPA 59.9 56.9 3.0 
106 Office of the General Counsel (OGC), GSA 59.9 60.0 -0.1 
106 Office of the General Counsel (OGC), HUD 59.9 53.1 6.8 
110 National Nuclear Security Administration (NNSA), DOE 59.8 49.6 10.2 
110 Under Secretary for Management and Performance, DOE 59.8 54.7 5.1 
110 Public Buildings Service (PBS), GSA 59.8 56.4 3.4 
110 Citizenship and Immigration Services (USCIS), DHS 59.8 55.5 4.3 
110 Office of the Chief Financial Officer (OCFO), HUD 59.8 51.2 8.6 
115 U.S. Army Forces Command (FORSCOM), Army 59.7 56.5 3.2 
116 Chief of Staff of the Army, Army 59.6 58.2 1.4 
116 Office of Elementary and Secondary Education (OESE), ED 59.6 57.5 2.1 
116 Federal Motor Carrier Safety Administration (FMCSA), DOT 59.6 57.7 1.9 
119 U.S. Army Training and Doctrine Command (TRADOC), Army 59.5 57.0 2.5 
119 Food and Drug Administration (FDA), HHS 59.5 55.4 4.1 
121 Retirement Services, OPM 59.4 56.0 3.4 
122 U.S. Army North, Army 59.3 0.0 
123 Bureau of Industry and Security (BIS), Commerce 59.1 63.0 -3.9 
124 Pacific Air Forces (PACAF), Air Force 59.0 56.6 2.4 
124 Installation and Mission Support (AFIMSC), Air Force 59.0 54.7 4.3 
124 Air Combat Command (ACC), Air Force 59.0 58.3 0.7 
124 Justice Management Division (JMD), DOJ 59.0 55.4 3.6 
124 Antitrust Division (ATR), DOJ 59.0 64.1 -5.1 
129 U.S. Army Corps of Engineers (USACE), Army 58.9 55.7 3.2 
129 Drug Enforcement Administration (DEA), DOJ 58.9 58.5 0.4 
131 U.S. Army, Pacific (USARPAC), Army 58.8 56.5 2.3 
132 Grain Inspection, Packers and Stockyards Administration (GIPSA), USDA 58.7 53.5 5.2 
133 Mine Safety and Health Administration (MSHA), DOL 58.5 56.6 1.9 
133 Naval Facilities Engineering Command (NAVFAC), Navy 58.5 52.9 5.6 
135 Food Safety and Inspection Service (FSIS), USDA 58.4 55.1 3.3 
135 National Telecommunications and Information Administration (NTIA), Commerce 58.4 49.8 8.6 
137 Space and Naval Warfare Systems Command (SPAWAR), Navy 58.3 56.8 1.5 
138 Missile Defense Agency (MDA), DOD 58.2 56.8 1.4 
139 Bureau of the Fiscal Service (BFS), Treasury 58.1 55.2 2.9 
140 Headquarters, Air Force 58.0 64.0 -6.0 
141 Global Strike Command (AFGSC), Air Force 57.9 58.2 -0.3 
142 Office of Administration, HUD 57.8 52.1 5.7 
142 Office of Field Policy and Management (FPM), HUD 57.8 54.5 3.3 
144 U.S. Military Entrance Processing Command (MEPCOM), Army 57.7 53.7 4.0 
144 Federal Student Aid (FSA), ED 57.7 56.9 0.8 
144 Naval Supply Systems Command (NAVSUP), Navy 57.7 55.6 2.1 
147 Division of Corporation Finance, SEC 57.6 0.0 
148 Occupational Safety and Health Administration (OSHA), DOL 57.4 53.2 4.2 
148 Under Secretary for Science and Energy, DOE 57.4 54.0 3.4 
150 Office of Labor-Management Standards (OLMS), DOL 57.3 51.7 5.6 
150 Office of Water (OW), EPA 57.3 53.4 3.9 
152 Defense Security Service, DOD 57.2 0.0 
153 HQDA Field Operating Agencies and Staff Support Agencies, Army 57.1 55.3 1.8 
153 Bonneville Power Administration (BPA), DOE 57.1 51.0 6.1 
153 Office of Research and Development (ORD), EPA 57.1 47.9 9.2 
153 Office of the Comptroller of the Currency (OCC), Treasury 57.1 67.8 -10.7 
157 Office of the Secretary (OS), DOE 57.0 55.4 1.6 
158 Joint Activities, Army 56.9 54.7 2.2 
158 Office of the Secretary (OS ), Commerce 56.9 54.2 2.7 
158 Defense Logistics Agency (DLA), DOD 56.9 55.4 1.5 
161 Joint Chiefs of Staff, DOD 56.8 0.0 
161 U.S. Geological Survey (USGS), Interior 56.8 55.2 1.6 
161 Naval Air Systems Command (NAVAIR), Navy 56.8 55.5 1.3 
164 Defense Contract Management Agency (DCMA), DOD 56.7 57.1 -0.4 
165 Air Education and Training Command (ATC), Air Force 56.6 55.7 0.9 
165 Office of Naval Research (ONR), Navy 56.6 58.2 -1.6 
167 U.S. Army Test and Evaluation Command (ATEC), Army 56.5 48.4 8.1 
167 Assistant for Administration, Navy 56.5 55.9 0.6 
169 Federal Bureau of Investigation (FBI), DOJ 56.4 57.3 -0.9 
169 Wage and Hour Division (WHD), DOL 56.4 52.8 3.6 
169 Office of the Chief Financial Officer (OCFO), OPM 56.4 55.6 0.8 
172 Defense Human Resources Activity (DHRA), DOD 56.3 57.1 -0.8 
172 Office of General Counsel, SEC 56.3 0.0 
174 Federal Investigative Service (FISD), OPM 56.2 58.5 -2.3 
175 Office of the Secretary (OS), DHS 56.1 53.0 3.1 
176 Natural Resources Conservation Service (NRCS), USDA 55.9 53.7 2.2 
176 U.S. Army Reserve Command (USARC), Army 55.9 53.8 2.1 
178 U.S. Marshals Service (USMS), DOJ 55.8 54.1 1.7 
179 Food Nutrition and Consumer Services (FNS), USDA 55.7 51.5 4.2 
179 Federal Law Enforcement Training Center (FLETC), DHS 55.7 52.0 3.7 
181 U.S. Fish and Wildlife Service (FWS), Interior 55.6 53.0 2.6 
182 Bureau of Reclamation (USBR), Interior 55.5 52.5 3.0 
182 Federal Transit Administration (FTA), DOT 55.5 52.5 3.0 
184 U.S. Air Force Academy (USAFA), Air Force 55.4 58.8 -3.4 
185 Defense Finance and Accounting Service (DFAS), DOD 55.3 53.2 2.1 
186 Office of the Inspector General (OIG), Commerce 55.2 46.1 9.1 
187 Foreign Agricultural Service (FAS), USDA 55.0 44.9 10.1 
187 Region 6 - South Central, EPA 55.0 51.2 3.8 
187 Pipeline and Hazardous Materials Safety Administration (PHMSA), DOT 55.0 54.7 0.3 
190 Bureau of Engraving and Printing (BEP), Treasury 54.9 54.4 0.5 
191 Power Marketing Administrations (PMA), DOE 54.8 53.9 0.9 
191 Office of the Secretary (OS), Interior 54.8 53.7 1.1 
193 Air Force Materiel Command (AFMC), Air Force 54.6 55.4 -0.8 
193 Agricultural Research Service (ARS), USDA 54.6 51.4 3.2 
193 Office of Management (OM), ED 54.6 63.5 -8.9 
193 Federal Aviation Administration (FAA), DOT 54.6 53.3 1.3 
197 Management Directorate (MGMT), DHS 54.5 48.6 5.9 
197 Office of Housing, HUD 54.5 48.2 6.3 
197 Office of the Inspector General, SSA 54.5 0.0 
197 Internal Revenue Service (IRS), Treasury 54.5 52.9 1.6 
201 Employment and Training Administration (ETA), DOL 54.4 51.1 3.3 
201 Administration for Children and Families (ACF), HHS 54.4 52.4 2.0 
201 Science and Technology Directorate, DHS 54.4 44.8 9.6 
204 Office of the Chief Information Officer (OCIO), OPM 54.3 52.5 1.8 
205 U.S. Army Criminal Investigation Command (CID), Army 54.2 53.1 1.1 
205 U.S. Trustee Program (USTP), DOJ 54.2 53.9 0.3 
205 Office of Postsecondary Education (OPE), ED 54.2 50.0 4.2 
205 Region 2, EPA 54.2 48.0 6.2 
209 Headquarters - Air Force Reserve Command (HQ AFRES), Air Force 54.0 57.0 -3.0 
209 Defense Information Systems Agency (DISA), DOD 54.0 53.5 0.5 
209 Naval Sea Systems Command (NAVSEA), Navy 54.0 54.7 -0.7 
212 Bureau of Safety and Environmental Enforcement (BSEE), Interior 53.9 55.3 -1.4 
212 National Cemetery Administration (NCA), VA 53.9 53.5 0.4 
214 Region 9 - Pacific Southwest, EPA 53.8 46.7 7.1 
215 Air Force Elements, U.S. Strategic Command (USSTRATCOM), Air Force 53.7 55.9 -2.2 
215 Office of Land and Emergency Management (OLEM), EPA 53.7 52.8 0.9 
217 Space Command (AFSPC), Air Force 53.6 53.1 0.5 
217 Rural Development (RD), USDA 53.6 52.1 1.5 
217 Office of Administrative Services (OAS), GSA 53.6 44.8 8.8 
220 National Oceanic and Atmospheric Administration (NOAA), Commerce 53.5 51.7 1.8 
220 Office of the Inspector General (OIG), DHS 53.5 51.0 2.5 
222 Office of Community Planning and Development (CPD), HUD 53.4 49.9 3.5 
223 International Trade Administration (ITA), Commerce 53.2 52.7 0.5 
223 Military Sealift Command (MSC), Navy 53.2 54.0 -0.8 
225 Office of the Inspector General (OIG), DOD 53.0 48.5 4.5 
225 Bureau of Naval Personnel (BUPERS), Navy 53.0 53.0 0.0 
227 Air Force District of Washington (AFDW), Air Force 52.8 56.9 -4.1 
227 Defense Threat Reduction Agency (DTRA), DOD 52.8 51.2 1.6 
227 Region 8 - Mountains and Plains, EPA 52.8 49.3 3.5 
230 Office of the Secretary of the Army (OS), Army 52.5 55.4 -2.9 
231 Office of the Inspector General (OIG), DOL 52.4 51.3 1.1 
232 Office of Workers' Compensation Programs (OWCP), DOL 52.3 49.7 2.6 
233 Office of Mission Assurance (OMA), GSA 52.2 52.3 -0.1 
234 Office of the Secretary (OS), HHS 52.1 49.7 2.4 
235 Department of Defense Education Activity (DoDEA), DOD 52.0 47.7 4.3 
235 Washington Headquarters Services (WHS), DOD 52.0 51.7 0.3 
235 Office of Administration and Resources Management (OARM), EPA 52.0 51.7 0.3 
238 Marine Corps (USMC), Navy 51.9 53.3 -1.4 
239 National Technical Information Service (NTIS), Commerce 51.8 51.1 0.7 
240 Office of Fair Housing and Equal Opportunity (FHEO), HUD 51.7 45.2 6.5 
240 Office of Public and Indian Housing (PIH), HUD 51.7 47.9 3.8 
242 National Agricultural Statistics Service (NASS), USDA 51.6 49.9 1.7 
242 Uniformed Services University of the Health Sciences (USU), DOD 51.6 56.4 -4.8 
244 Office of Enforcement Compliance Assurance (OECA), EPA 51.5 48.6 2.9 
245 Immediate Office of the Chief of Naval Operations, Navy 51.4 56.6 -5.2 
246 U.S. Army, Europe (USAREUR), Army 51.3 60.2 -8.9 
246 Economic Development Administration (EDA), Commerce 51.3 40.2 11.1 
248 Region 5, EPA 51.1 51.0 0.1 
249 Animal and Plant Health Inspection Service (APHIS), USDA 51.0 51.0 0.0 
250 National Institute of Food and Agriculture (NIFA), USDA 50.9 50.6 0.3 
250 U.S. Army Medical Command (MEDCOM), Army 50.9 50.4 0.5 
250 Community Supervision Program (CSP), CSOSA 50.9 52.6 -1.7 
250 Office of Surface Mining, Reclamation and Enforcement (OSMRE), Interior 50.9 49.3 1.6 
254 Bureau of Alcohol Tobacco Firearms and Explosives (ATF), DOJ 50.7 50.2 0.5 
255 Office of the Chief Information Officer (OCIO), ED 50.6 54.1 -3.5 
256 Forest Service (USFS), USDA 50.5 48.2 2.3 
257 Naval Medical Command (NAVMEDCOM), Navy 50.4 51.2 -0.8 
258 Office of Chief Procurement Officer (OCPO), HUD 50.2 47.9 2.3 
259 Defense Media Activity (DMA), DOD 50.1 54.1 -4.0 
260 Defense Health Agency (DHA), DOD 50.0 45.7 4.3 
261 Federal Bureau of Prisons (BOP), DOJ 49.8 50.9 -1.1 
261 Central Office (VACO), VA 49.8 48.2 1.6 
263 U.S. Army Installation Management Agency (IMA), Army 49.6 49.9 -0.3 
263 Bureau of International Labor Affairs (ILAB), DOL 49.6 54.8 -5.2 
265 U.S. Mint (USM), Treasury 49.5 52.6 -3.1 
266 Region 10 - Pacific Northwest, EPA 49.3 43.8 5.5 
267 U.S. Census Bureau, Commerce 49.2 49.6 -0.4 
267 National Defense University (NDU), DOD 49.2 50.1 -0.9 
269 Commander, Navy Installations (CNI), Navy 49.1 45.6 3.5 
270 Bureau of Indian Affairs (BIA), Interior 48.9 43.8 5.1 
271 Veterans Benefits Administration (VBA), VA 48.7 45.4 3.3 
272 U.S. Army Intelligence and Security Command (INSCOM), Army 48.6 47.8 0.8 
273 U.S. Army Materiel Command (AMC), Army 48.5 48.0 0.5 
273 U.S. Army Space and Missile Defense Command, U.S. Army Forces Strategic Command (USASMDC/ARSTRAT), Army 48.5 46.9 1.6 
273 Veterans Health Administration (VHA), VA 48.5 46.6 1.9 
276 Office of the Chief Information Officer (OCIO), HUD 48.4 48.5 -0.1 
276 Ginnie Mae (GNMA), HUD 48.4 48.4 0.0 
278 Office of Federal Contract Compliance Programs (OFCCP), DOL 48.0 47.7 0.3 
278 National Park Service (NPS), Interior 48.0 47.0 1.0 
280 Federal Emergency Management Agency (FEMA), DHS 47.8 43.8 4.0 
281 Office of the Chief Financial Officer (OCFO), USDA 47.7 43.0 4.7 
281 Financial Crimes Enforcement Network (FinCEN), Treasury 47.7 45.6 2.1 
283 Bureau of Land Management (BLM), Interior 47.6 47.3 0.3 
283 Office of Information Technology, SEC 47.6 0.0 
285 Joint Services and DOD Activities Supported the HQDA, Army 47.5 55.0 -7.5 
286 Office of the Assistant Secretary for Civil Rights, USDA 47.2 0.0 
286 Network Technology Enterprise Command - 9th Army Signal Command (NETCOM), Army 47.2 49.7 -2.5 
288 National Highway Traffic Safety Administration (NHTSA), DOT 46.8 46.3 0.5 
289 Office of Chemical Safety and Pollution Prevention (OCSPP), EPA 46.4 47.0 -0.6 
290 National Protection and Programs Directorate (NPPD), DHS 46.3 41.8 4.5 
291 Executive Office for Immigration Review (EOIR), DOJ 46.0 46.6 -0.6 
291 Indian Health Service (IHS), HHS 46.0 44.7 1.3 
291 Office of Intelligence and Analysis (IA), DHS 46.0 41.4 4.6 
294 Substance Abuse and Mental Health Services Administration (SAMHSA), HHS 45.6 40.8 4.8 
295 Defense Commissary Agency (DECA), DOD 45.1 47.5 -2.4 
296 Office of the Solicitor (SOL), Interior 44.2 45.4 -1.2 
297 Immigration and Customs Enforcement (ICE), DHS 42.9 36.0 6.9 
298 Office for Civil Rights (OCR), ED 41.8 43.3 -1.5 
298 Voice of America (VOA), BBG 41.8 42.6 -0.8 
300 Customs and Border Protection (CBP), DHS 40.1 35.7 4.4 
301 Office of Cuba Broadcasting (OCB), BBG 37.7 42.0 -4.3 
302 Transportation Security Administration (TSA), DHS 37.6 40.4 -2.8 
303 U.S. Secret Service (USSS), DHS 36.9 34.6 2.3 
U.S. Army Audit Agency (USAAA), Army 0.0 
Office of the Inspector General (OIG), TVA 0.0 

Category scores may not be available for agencies that do not participate in the Federal Employee Viewpoint Survey. Explain this.

Quartile Key
Lower Quartile (0–25%) Below Median (25–50%) Above Median (50–75%) Upper Quartile (75–100%)

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