Innovation

Devising ways to improve performance and deliver better results is critical for federal agencies in these times of shrinking resources and complex new challenges. But according to federal employees, innovation in government is on the decline and isn’t adequately rewarded.



The Partnership for Public Service, Deloitte1 and Hay Group, as part of their analysis of the 2013 Best Places to Work in the Federal Government® data, examined how innovative government is, which agencies excel in fostering innovation and what drives innovation in the government space.

From 2012 to 2013, the government-wide innovation score, a calculation based on answers to three questions on the Office of Personnel Management’s (OPM) Federal Employee Viewpoint Survey, dropped by 2.1 points to 59.4 out of 100. This represents the lowest score since we first measured innovation in 2010, and continues a year-to-year decline.

While 90 percent of employees surveryed report they are always looking for better ways to do their jobs, the data reveal that only 54.7 percent feel they are encouraged to do so. Moreover, just one-third of federal employees (33.4 percent) surveyed believe their agency rewards creativity and innovation.

The bottom line is that federal workers are motivated to improve the way they do their work, but they do not feel supported by their organizations. The downward government-wide trend and the negative employee views on some key workplace indicators are troubling signs for sustaining a government that is able to innovate to meet new challenges.

Innovation and Best Places to Work Index trends

Percentage of Positive Responses, and Trends on Innovation Index Questions

In 2010, Hay Group and the Partnership for Public Service identified Federal Employee Viewpoint Survey questions 3, 8, and 32 to measure innovation.

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Key Drivers of Innovation

To understand better what drives innovation in government, we analyzed the survey questions to determine which were most closely related to the three questions that comprise the innovation score. The analysis revealed six questions that have a disproportionately high impact on the overall score, including employees feeling rewarded for doing high-quality work, having a chance to expand their skills, having an opportunity to demonstrate leadership, having respect for senior leaders, feeling satisfied with involvement in decisions that impact their work and having a feeling of personal empowerment.

Several of these factors pinpoint real weaknesses. For example, only 40.9 percent of respondents feel empowered with respect to work processes and just 43.4 percent believe they are rewarded for providing high-quality products and services. In addition, only 46.7 percent of those surveyed are satisfied with their involvement in decisions that affect their work. The scores on these and the three other questions dropped between 2012 and 2013. The largest decline was on feeling there is opportunity to improve skills. All these areas, if improved, could lead to improved opportunities for innovation in the federal workplace.

Percentage of positive responses, and trends on questions that drive innovation

Hay Group and the Partnership for Public Service identified Federal Employee Viewpoint Survey questions 1, 43, 61, 63, 31 and 30 as the biggest predictors of the innovation index score.

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Most Innovative Agencies

In spite of the challenges, some federal organizations are doing quite well.

For the fourth year in a row, the National Aeronautics and Space Administration (NASA) is the top-ranked large agency for innovation and, for the first time, the top five subcomponents are all from NASA. The John C. Stennis Space Center stands out among the best; the organization tops the subcomponent list with a score that is nearly 6 percentage points higher than the second-ranked Goddard Space Flight Center. It also has the highest score of any agency (large, mid-size, small) or subcomponent in the rankings. Furthermore, the Stennis Space Center managed to improve by 1.6 points while most agencies saw their innovation score decline. In fact, none of the large agencies were able to improve their overall innovation scores between 2012 and 2013.

Among mid-size agencies, the Federal Trade Commission is the top-ranked agency for innovation for the second year in a row. The Nuclear Regulatory Commission is second, while the National Science Foundation (NSF) and the Federal Communications Commission (FCC) rank third and fourth. Both NSF and FCC improved from 2012 and broke into the top-ranked innovation agencies for the first time. The Department of Education increased its innovation score by 2.1 points, and is the most-improved mid-size agency.

The Surface Transportation Board (STB) took the top honor for innovation among small agencies for the fourth consecutive year. STB’s score is almost 10 points higher than second-ranked Peace Corps, and third-ranked Federal Mediation and Conciliation Service. The Federal Retirement Thrift Investment Board, new to the innovation rankings, placed fifth. The most improved small agency is the Millennium Challenge Corporation, which increased its score by five points.

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Recommendations

Government continues to slip on innovation at a time when its ability to be creative is paramount, given the increasing need for its services and the reduction in available resources. Innovation depends on the total environment that leaders and managers shape for employees. Creating that environment can be challenging for managers because they are dealing with day-to-day demands, and it is difficult to take the time to step back and examine new ways of doing business. Here are some simple steps managers can take to foster innovation.

Share a vision

Tell a story about how a new idea or process improved the organization’s ability to accomplish its mission. Explain what you would like to see the team achieve and engage team members in dialogue to build on the idea and how it can be implemented.

Prioritize innovation

Make sure your calendar reflects your commitment to innovation. Schedule regular meetings or set aside time to pursue new ideas. It sends a signal to your team that innovation is important.

Provide a forum

Discussion forums can improve employee engagement and a sense of job satisfaction by giving employees a role in bringing about innovative solutions to workplace issues. Ask employees directly to share their views about improving work processes and service delivery. Try running a meeting devoted exclusively to the discussion of new ideas. Create six 10-minute slots and have employees sign up to present.

Build trust and serve as a mentor

If an idea isn’t ready for implementation, don’t shoot it down immediately. Provide constructive feedback and help employees improve the idea. Try asking different questions, such as, “What is missing?” or “What hasn’t been said yet?” Connect employees with others who may offer additional guidance.

Create a process for implementation

Decide which innovations to pursue based on your organization’s priorities and needs, and make sure the ideas can be supported with the necessary resources and technical help. The steps to achieve the desired goals should be laid out in advance, with timetables to meet specific targets and individual responsibilities clearly delineated. Everyone involved should have a clear understanding of the change, why it is important and how it will benefit the organization.

Assess outcomes and reflect

Consider using metrics or employee and client feedback to evaluate the innovation effort and determine if it is working. Use the assessments to make any adjustments and keep the process moving forward to reach the desired outcome. If the idea falls short, spend time examining what went wrong in order to improve the next project. Be honest about any difficulties or tough decisions.

Recognize employees

At team meetings or with more formal innovation awards, be sure to highlight the good work and creativity of employees and celebrate your successes. Recognition sends a positive message to team members that their ideas and effort matter.

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Large agency innovation rankings

Rank Agency Innovation Score (2013) Point Change (2012-2013)
1 National Aeronautics and Space Administration 76.0 -0.5
2 Department of State 65.4 -2.2
3 Department of Commerce 63.5 -1.0
4 Department of Health and Human Services 62.7 -1.0
5 Environmental Protection Agency 61.6 -4.5
5 Department of the Navy 61.6 -2.9
7 Department of the Air Force 61.2 -3.3
8 Office of the Secretary of Defense, Joint Staff, Defense Agencies, and Department of Defense Field Activities 60.5 -1.6
9 Department of the Interior 60.2 -3.0
10 Department of the Army 60.1 -4.1
10 Department of Justice 60.1 -1.4
12 Department of Veterans Affairs 59.1 -0.2
13 Department of the Treasury 58.8 -4.0
14 Social Security Administration 58.4 -3.2
15 Department of Agriculture 57.8 -1.3
16 Department of Transportation 57.7 -0.2
17 Department of Labor 54.6 -2.2
18 Department of Homeland Security 50.7 -2.0
N/A Intelligence Community -- --

-- Not available

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Mid-size agency innovation rankings

Rank Agency Innovation Score (2013) Point Change (2012-2013)
1 Federal Trade Commission 69.8 -0.8
2 Nuclear Regulatory Commission 67.2 -2.7
3 National Science Foundation 66.8 1.0
4 Federal Communications Commission 66.1 0.8
5 Federal Deposit Insurance Corporation 65.6 -2.1
6 U.S. Agency for International Development 64.5 -0.6
7 General Services Administration 63.8 -3.3
8 Office of Personnel Management 63.7 0.9
9 National Credit Union Administration 62.6 -4.7
10 Government Printing Office 62.4 --
11 Federal Energy Regulatory Commission 61.4 0.8
12 Small Business Administration 61.2 0.2
13 Department of Education 61.1 2.1
14 Department of Energy 60.9 -2.1
15 Court Services and Offender Supervision Agency 59.1 -5.4
16 Securities and Exchange Commission 57.4 1.5
17 Equal Employment Opportunity Commission 57.1 -2.4
18 Broadcasting Board of Governors 56.7 -0.6
19 National Archives and Records Administration 55.0 -1.5
20 Department of Housing and Urban Development 52.6 -5.6
21 National Labor Relations Board 50.7 -1.0
N/A Government Accountability Office -- --
N/A Smithsonian Institution -- --

-- Not available

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Small agency innovation rankings

Rank Agency Innovation Score (2013) Point Change (2012-2013)
1 Surface Transportation Board 83.9 0.9
2 Peace Corps 74.3 1.2
3 Federal Mediation and Conciliation Service 74.2 0.6
4 National Endowment for the Humanities 70.9 -1.8
5 Federal Retirement Thrift Investment Board 70.2 -6.6
6 Overseas Private Investment Corporation 69.1 -1.9
7 Office of Special Counsel 68.4 0.1
8 National Endowment for the Arts 68.0 0.3
9 Office of Management and Budget 66.8 -7.1
10 Millennium Challenge Corporation 66.4 5.0
11 Federal Labor Relations Authority 65.8 -1.0
12 Corporation for National and Community Service 63.1 -0.5
13 National Transportation Safety Board 62.8 -4.2
14 Consumer Product Safety Commission 62.5 -0.8
14 U.S. International Trade Commission 62.5 1.0
16 National Gallery of Art 62.4 -0.1
17 International Boundary and Water Commission 61.5 3.1
18 Pension Benefit Guaranty Corporation 61.2 -2.8
19 Selective Service System 60.6 -5.3
20 Federal Election Commission 60.0 -2.5
21 Federal Housing Finance Agency 59.2 3.9
22 Commodity Futures Trading Commission 58.7 -7.9
23 Railroad Retirement Board 57.9 -0.3
24 Merit Systems Protection Board 57.5 -3.9
25 Office of the U.S. Trade Representative 56.5 2.0
26 Export-Import Bank of the United States 53.2 -4.9
27 Federal Maritime Commission 49.7 -1.7
28 Defense Nuclear Facilities Safety Board 49.5 -19.9
N/A Farm Credit Administration -- --

-- Not available

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Agency subcomponent innovation rankings

Rank Agency Innovation Score (2013) Point Change (2012-2013)
1 John C. Stennis Space Center (NASA) 84.2 1.6
2 Goddard Space Flight Center (NASA) 78.5 -1.0
3 Lyndon B. Johnson Space Center (NASA) 77.8 -2.0
4 George C. Marshall Space Flight Center (NASA) 77.3 2.3
5 Langley Research Center (NASA) 76.3 -0.2
6 Naval Reserve Force (Navy) 75.0 9.5
7 U.S. Air Forces, Europe (Air Force) 74.6 5.6
8 Economic Research Service (USDA) 74.0 -3.6
9 Facilities - Security - Contracting (OPM) 73.7 --
10 Bureau of Economic Analysis (Commerce) 73.5 2.8
10 Healthcare and Insurance (OPM) 73.5 --
12 Office of the Inspector General (Treasury) 73.4 5.8
13 Federal Highway Administration (DOT) 73.3 0.5
13 John Glenn Research Center at Lewis Field (NASA) 73.3 -1.0
15 Ames Research Center (NASA) 73.2 0.0
15 John F. Kennedy Space Center (NASA) 73.2 -1.2
17 Employee Services (OPM) 72.8 1.4
18 Office of the Inspector General (GSA) 72.6 3.5
19 Headquarters (NASA) 72.5 -1.4
20 Domestic Nuclear Detection Office (DHS) 72.4 --
21 Air Force Office of Special Investigations (Air Force) 72.3 -0.9
22 Dryden Flight Research Center (NASA) 72.2 1.9
22 Office of the Inspector General (OPM) 72.2 --
24 Office of the Inspector General for Tax Administration (Treasury) 71.9 1.1
25 Institute of Education Sciences (ED) 71.8 --
25 Naval Special Warfare Command (Navy) 71.8 -2.0
27 Office of the Chief Financial Officer (ED) 71.7 1.3
28 Alcohol and Tobacco Tax and Trade Bureau (Treasury) 71.3 -3.3
29 Office of Naval Research (Navy) 71.2 -5.0
30 Civil Division (DOJ) 71.0 -1.8
31 Environment and Natural Resources Division (DOJ) 70.3 -3.3
32 Office of Planning, Evaluation and Policy Development (ED) 69.5 --
33 National Institute of Standards and Technology (Commerce) 69.4 -1.3
34 HR Solutions (OPM) 69.3 3.0
35 Office of the Chief Financial Officer (OPM) 69.2 --
35 Office of the Inspector General (Interior) 69.2 -3.4
37 Field Operating Offices of Office of the Secretary of the Army (Army) 69.1 -3.7
37 Office of the Inspector General (VA) 69.1 1.1
39 Air Force Elements, U.S. Special Operations Command (Air Force) 68.9 0.7
40 Office of Administration and Resources Management (EPA) 68.8 -1.9
40 Office of the Executive Director (FERC) 68.8 --
40 Research and Innovative Technology Administration (DOT) 68.8 -3.2
43 Office of Enforcement (FERC) 68.4 --
44 Centers for Medicare and Medicaid Services (HHS) 68.3 0.0
45 Administration for Community Living (HHS) 68.1 --
45 Food Nutrition and Consumer Services (USDA) 68.1 3.4
45 U.S. Geological Survey (Interior) 68.1 -1.5
48 Office of the Chief Human Capital Officer (GSA) 67.9 0.7
49 National Technical Information Service (Commerce) 67.8 --
50 Office of Management (ED) 67.5 2.0
51 Departmental Offices (Treasury) 67.3 -1.0
51 Region 1 - Boston (EPA) 67.3 -0.4
53 Bureau of Ocean Energy Management (Interior) 67.2 2.5
53 Federal Acquisition Service (GSA) 67.2 -2.1
55 Bonneville Power Administration (DOE) 67.1 -0.9
55 Federal Railroad Administration (DOT) 67.1 -2.3
55 Justice Management Division (DOJ) 67.1 -1.6
58 Air Force Elements, U.S. Transportation Command (Air Force) 67.0 -4.5
59 Civil Engineering Center (Air Force) 66.9 --
60 Centers for Disease Control and Prevention (HHS) 66.8 -1.2
61 Office of the Inspector General (DOT) 66.7 -1.2
61 Pretrial Services Agency (CSOSA) 66.7 -3.5
63 All Other Components (Air Force) 66.6 --
63 Region 9 - San Francisco (EPA) 66.6 -2.8
65 Patent and Trademark Office (Commerce) 66.5 4.8
65 U.S. Army Acquisition Support Center (Army) 66.5 -1.8
65 Air Force Special Operations Command (Air Force) 66.5 -5.9
68 Office of the Secretary (Commerce) 66.3 1.8
69 Headquarters and Support Elements (Air Force) 66.1 -5.1
70 Health Resources and Services Administration (HHS) 65.8 -2.3
70 Office of the Chief Financial Officer (GSA) 65.8 1.7
70 Office of the Chief Information Officer (OPM) 65.8 0.2
70 Pacific Air Forces (Air Force) 65.8 -0.1
70 Region 6 - Dallas (EPA) 65.8 -1.7
70 Region 8 - Denver (EPA) 65.8 -2.0
76 U.S. Special Operations Command (Army) 65.7 -5.0
77 Agricultural Research Service (USDA) 65.4 -2.1
78 Immediate Office of the Chief-of-Staff of the Army (Army) 65.3 -1.0
79 International Broadcasting Bureau (BBG) 65.0 -2.7
79 National Institutes of Health (HHS) 65.0 -3.4
81 Merit System Audit and Compliance (OPM) 64.9 --
81 Space and Naval Warfare Systems Command (Navy) 64.9 -3.1
83 Defense Contract Audit Agency (DOD) 64.8 -0.7
83 Global Strike Command (Air Force) 64.8 -2.3
83 United States Coast Guard (DHS) 64.8 -2.4
83 U.S. Fish and Wildlife Service (Interior) 64.8 -3.2
87 Agency for Healthcare Research and Quality (HHS) 64.7 -1.6
87 Office of the Chief of the National Guard Bureau (Army) 64.7 0.3
89 Office of Government-wide Policy (GSA) 64.6 -1.8
89 Office of the Secretary (DOT) 64.6 -1.4
89 U.S. Army Forces Command (Army) 64.6 -6.3
92 Defense Threat Reduction Agency (DOD) 64.5 3.5
93 Region 4 - Atlanta (EPA) 64.4 0.2
93 Region 7 - Kansas City (EPA) 64.4 -4.5
95 U.S. Air Force Academy (Air Force) 64.3 -2.7
96 Federal Law Enforcement Training Center (DHS) 64.2 -1.8
97 Criminal Division (DOJ) 64.1 3.4
98 Air Force Elements, U.S. Strategic Command (Air Force) 63.9 -5.4
98 Air Mobility Command (Air Force) 63.9 -3.0
98 Bureau of the Public Debt (Treasury) 63.9 -3.0
98 Civil Rights Division (DOJ) 63.9 -1.1
102 Air Combat Command (Air Force) 63.8 -5.5
102 Naval Sea Systems Command (Navy) 63.8 -3.1
102 Office of Justice Programs (DOJ) 63.8 -3.7
105 Headquarters - Air Force Reserve (Air Force) 63.7 0.4
105 Office of the General Counsel (GSA) 63.7 --
107 Defense Logistics Agency (DOD) 63.6 -0.3
107 Executive Office of U.S. Attorneys and U.S. Attorneys (DOJ) 63.6 -2.3
109 Air National Guard Support Center (Air Force) 63.5 0.3
109 Defense Information Systems Agency (DOD) 63.5 -3.2
109 Federal Motor Carrier Safety Administration (DOT) 63.5 1.3
112 U.S. Army Training and Doctrine Command (Army) 63.4 -3.6
113 Agricultural Marketing Service (USDA) 63.3 --
113 National Cemetery Administration (VA) 63.3 1.1
115 Office of the Secretary (DHS) 63.2 -0.5
115 Retirement Services (OPM) 63.2 3.6
115 U.S. Army, Pacific (Army) 63.2 -3.7
118 Civilian Career Training (Air Force) 63.1 -3.9
119 National Oceanic and Atmospheric Administration (Commerce) 62.8 -3.0
119 Tax Division (DOJ) 62.8 -2.3
121 Drug Enforcement Administration (DOJ) 62.7 -2.1
121 Office of the Secretary (HHS) 62.7 -0.6
123 U.S. Army Reserve Command (Army) 62.6 0.6
124 Missile Defense Agency (DOD) 62.5 3.0
125 Departmental Administration (USDA) 62.4 -3.0
125 Office of the Inspector General (ED) 62.4 -2.0
125 U.S. Army Criminal Investigation Command (Army) 62.4 -3.0
125 U.S. Army, Europe (Army) 62.4 -3.6
129 Joint Activities (Army) 62.3 -5.9
129 U.S. Military Entrance Processing Command (Army) 62.3 0.7
131 Office of the Chief Information Officer (GSA) 62.2 -1.1
131 Risk Management Agency (USDA) 62.2 -2.7
131 U.S. Army Accessions Command (Army) 62.2 -2.8
131 U.S. Atlantic Fleet - Commander In Chief (Navy) 62.2 -1.2
135 Bureau of Naval Personnel (Navy) 62.1 -2.3
135 Office of the Comptroller of the Currency (Treasury) 62.1 -1.9
135 Office of the General Counsel (FERC) 62.1 --
135 Office of the Secretary of the Army (Army) 62.1 -3.5
139 Air Education and Training Command (Air Force) 61.9 -3.2
139 Naval Education and Training Command (Navy) 61.9 -3.9
139 Office of the Inspector General (Commerce) 61.9 10.7
142 Food and Drug Administration (HHS) 61.8 -1.8
142 Region 3 - Philadelphia (EPA) 61.8 -5.3
144 Office of Elementary and Secondary Education (ED) 61.7 7.8
145 Office of the Inspector General (DHS) 61.5 -4.4
145 Office of the Inspector General (EPA) 61.5 -8.3
145 Office of Research and Development (EPA) 61.5 -7.2
148 Defense Finance and Accounting Service (DOD) 61.4 0.0
148 Federal Student Aid (ED) 61.4 0.3
148 Naval Intelligence Command (Navy) 61.4 -3.0
151 U.S. Pacific Fleet - Commander In Chief (Navy) 61.3 -4.7
151 National Highway Traffic Safety Administration (DOT) 61.3 -1.7
151 Office of Air and Radiation (EPA) 61.3 -4.2
154 Federal Transit Administration (DOT) 61.2 -4.4
154 National Institute of Food and Agriculture (USDA) 61.2 --
154 Office of Field Policy and Management (HUD) 61.2 -5.3
154 Washington Headquarters Services (DOD) 61.2 --
158 Naval Air Systems Command (Navy) 61.1 -3.6
158 Public Buildings Service (GSA) 61.1 -5.2
160 Bureau of Labor Statistics (DOL) 61.0 -1.7
161 Citizenship and Immigration Services (DHS) 60.9 0.8
161 Space Command (Air Force) 60.9 -2.0
161 U.S. Mint (Treasury) 60.9 -1.6
164 Federal Bureau of Investigation (DOJ) 60.8 -1.5
165 Bureau of Engraving and Printing (Treasury) 60.7 0.5
165 Bureau of Industry and Security (Commerce) 60.7 -0.8
165 Bureau of Safety and Environmental Enforcement (Interior) 60.7 1.4
165 Defense Security Service (DOD) 60.7 -2.5
165 Naval Medical Command (Navy) 60.7 -2.2
170 Office of the Inspector General (USDA) 60.5 -1.9
171 Air Force Elements, U.S. Northern Command (Air Force) 60.4 -6.8
171 Marine Corps (Navy) 60.4 -2.2
173 Naval Supply Systems Command (Navy) 60.3 -2.6
173 U.S. Army Military District of Washington (Army) 60.3 -2.2
175 Headquarters Air Intelligence Agency (Air Force) 60.2 -7.1
175 Pipeline and Hazardous Materials Safety Administration (DOT) 60.2 1.3
177 Defense Human Resources Activity (DOD) 60.1 -1.9
177 Office of the Secretary of the Interior (Interior) 60.1 -3.1
179 Immediate Office of the Chief of Naval Operations (Navy) 60.0 -4.1
179 Maritime Administration (DOT) 60.0 -0.6
179 Office of the Assistant Secretary for Administration and Management (DOL) 60.0 -2.0
179 U.S. Army Corps of Engineers (Army) 60.0 -4.4
183 International Trade Administration (Commerce) 59.9 1.0
183 Office of Enforcement Compliance Assurance (EPA) 59.9 -7.2
183 Office of Environmental Information (EPA) 59.9 -2.7
186 Bureau of Land Management (Interior) 59.8 -2.4
186 Office of the Administrator (EPA) 59.8 -7.5
188 U.S. Army Installation Management Agency (Army) 59.7 -2.8
188 Veterans Health Administration (VA) 59.7 -0.8
190 Field Operating Agencies of the Army Staff Resourced Through OA-22 (Army) 59.6 -3.5
190 Office of the Solicitor (DOL) 59.6 0.2
192 Military Sealift Command (Navy) 59.5 -5.1
192 Office of the Chief Financial Officer (EPA) 59.5 -1.5
192 Programs - Staff - Field Offices (DOE) 59.5 --
192 U.S. Army Materiel Command (Army) 59.5 -4.2
196 Commander - Navy Installations (Navy) 59.3 -0.7
196 Federal Investigative Service (OPM) 59.3 -0.1
196 U.S. Army North (Army) 59.3 --
199 Office of the Chief Financial Officer (HUD) 59.0 -3.5
199 Management Directorate (DHS) 59.0 -4.3
199 Strategic Systems Programs Office (Navy) 59.0 -7.6
199 U.S. Army Space and Missile Defense Command/U.S. Army Forces Strategic Command (Army) 59.0 -4.9
203 Region 2 - New York (EPA) 58.9 -1.8
204 Administration for Children and Families (HHS) 58.7 -2.8
204 Bureau of the Census (Commerce) 58.7 -6.2
206 TRICARE Management Activity (DOD) 58.6 -2.9
207 U.S. Army Intelligence and Security Command (Army) 58.5 -1.3
208 Air Force Materiel Command (Air Force) 58.4 -3.9
208 Region 10 - Seattle (EPA) 58.4 -7.9
210 Antitrust Division (DOJ) 58.3 5.9
210 Federal Emergency Management Agency (DHS) 58.3 -2.5
210 National Nuclear Security Administration (DOE) 58.3 -4.6
210 U.S. Army Medical Command (Army) 58.3 -3.4
210 U.S. Marshals Service (DOJ) 58.3 -1.9
215 Office of Special Education and Rehabilitative Services (ED) 58.2 2.8
216 Financial Management Service (Treasury) 58.1 -5.5
216 Internal Revenue Service (Treasury) 58.1 -4.3
216 National Telecommunications and Information Administration (Commerce) 58.1 -1.3
216 Office of Water (EPA) 58.1 -6.3
220 Animal and Plant Health Inspection Service (USDA) 58.0 --
220 National Agricultural Statistics Service (USDA) 58.0 -4.6
222 Bureau of Prisons/Federal Prison System (DOJ) 57.9 -1.3
222 Naval Facilities Engineering Command (Navy) 57.9 -5.4
224 Central Office (VA) 57.8 -3.6
224 Office of Cuba Broadcasting (BBG) 57.8 --
224 Power Marketing Administrations (DOE) 57.8 -2.0
227 Assistant for Administration - Under Secretary of the Navy (Navy) 57.7 -4.8
227 Natural Resources Conservation Service (USDA) 57.7 -2.0
227 Office of Solid Waste and Emergency Response (EPA) 57.7 -8.5
230 National Park Service (Interior) 57.6 -4.0
231 U.S. Army Test and Evaluation Command (Army) 57.5 -3.2
232 Bureau of Reclamation (Interior) 57.4 -2.7
232 Intelligence and Analysis (DHS) 57.4 0.7
232 Office of Chemical Safety and Pollution Prevention (EPA) 57.4 -4.8
232 U.S. Army Netcom/9th Army Signal Command (Army) 57.4 -5.8
236 Air Force Audit Agency (Air Force) 57.2 -5.0
236 Foreign Agricultural Service (USDA) 57.2 2.9
238 Air Force Personnel Center (Air Force) 57.1 -4.3
239 Office of Energy Projects (FERC) 56.9 --
240 Office of Policy Development and Research (HUD) 56.8 -7.0
241 Air Force District of Washington (Air Force) 56.7 -6.5
242 Indian Health Service (HHS) 56.6 0.0
242 Office of Surface Mining (Interior) 56.6 -7.7
244 Defense Commissary Agency (DOD) 56.5 -0.5
245 Federal Aviation Administration (DOT) 56.4 0.3
246 Department of Defense Education Activity (DOD) 56.3 -5.6
247 Grain Inspection, Packers and Stockyards Administration (USDA) 56.1 --
247 Office of the Inspector General (DOJ) 56.1 -5.2
247 U.S. Trustees Program (DOJ) 56.1 -2.0
250 Office of the Chief Information Officer (ED) 56.0 --
251 Community Supervision Program (CSOSA) 55.9 --
252 Bureau of Alcohol Tobacco Firearms and Explosives (DOJ) 55.8 0.2
252 Food Safety and Inspection Service (USDA) 55.8 -2.3
252 Forest Service (USDA) 55.8 -2.0
252 Region 5 - Chicago (EPA) 55.8 -6.5
256 Joint Services and Activities Supported By the Office, Secretary of the Army (Army) 55.7 -1.7
257 Wage and Hour Division (DOL) 55.4 -1.9
258 Executive Office for Immigration Review (DOJ) 55.2 -3.1
259 Office of Labor-Management Standards (DOL) 55.0 -3.6
260 Defense Contract Management Agency (DOD) 54.9 -5.7
260 Employment and Training Administration (DOL) 54.9 -3.3
262 Office of the Chief Human Capital Officer (HUD) 54.8 -2.6
262 Rural Development (USDA) 54.8 -0.7
262 Veterans Employment and Training Services (DOL) 54.8 -0.5
265 U.S. Army Central (Army) >54.7 --
266 Office of the Inspector General (DOD) 54.1 0.0
267 Farm Service Agency (USDA) 53.9 -3.0
267 Office of Chief Information Officer (HUD) 53.9 -1.0
267 Office of the Inspector General (DOL) 53.9 -0.8
267 Secret Service (DHS) 53.9 -2.6
271 Office for Civil Rights (ED) 53.7 4.2
272 Office of Community Planning and Development (HUD) 53.5 -0.2
272 Voice of America (BBG) 53.5 0.5
274 Substance Abuse and Mental Health Services Administration (HHS) 53.4 -3.0
275 Office of Energy Market Regulation (FERC) 53.1 --
276 Office of the Under Secretary for Science and Technology (DHS) 52.9 -2.9
277 Occupational Safety and Health Administration (DOL) 52.8 -4.0
278 Office of the General Counsel (USDA) 52.5 -4.2
279 All Other Components (DOJ) 52.2 --
279 Assistant Secretary for Housing - Federal Housing Commissioner (HUD) 52.2 -6.1
281 Office of Federal Contract Compliance Programs (DOL) 52.1 2.9
281 Veterans Benefits Administration (VA) 52.1 0.9
283 Employee Benefits Security Administration (DOL) 52.0 -5.8
283 Financial Crimes Enforcement Network (Treasury) 52.0 -11.8
285 Mine Safety and Health Administration (DOL) 51.9 -1.8
286 Office of Fair Housing and Equal Opportunity (HUD) 51.6 -5.7
287 Office of the General Counsel (HUD) 51.4 -10.8
288 National Protection and Programs Directorate (DHS) 51.1 -4.8
289 Administrative Law Judges (DOL) 50.8 --
289 Office of Public and Indian Housing (HUD) 50.8 -6.8
291 Bureau of Indian Affairs (Interior) 50.7 -3.4
292 Economic Development Administration (Commerce) 50.4 -2.8
292 Office of the Solicitor (Interior) 50.4 -7.5
294 Air National Guard Units (Mobilization) (Title 5) (Air Force) 50.2 -12.2
295 Office of Postsecondary Education (ED) 49.5 0.9
296 Immigration and Customs Enforcement (DHS) 49.3 -1.6
297 Customs and Border Protection (DHS) 48.9 -4.8
297 Office of Chief Procurement Officer (HUD) 48.9 --
299 Office of Workers' Compensation Programs (DOL) 47.7 -5.0
300 Transportation Security Administration (DHS) 47.5 0.2
N/A U.S. Army Audit Agency (Army) -- --

-- Not available

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